Designing for Trust: How to Create Trust in Health Tech

Invent: Health

Trust in healthcare is one of the highest for any industry, but it’s a different story for the technology sector. People will inherently trust their doctor, but social media, or medical advice from the internet? Much less so.

But as healthcare and technology become ever more entwined, how do those designing healthcare’s digital products ensure those using them will trust them? What will the consequences of falling trust in technology mean for health tech?

And what does it take to make you trust someone in general?

In this episode of Invent: Health, we speak with Dan Lock from TTP and Jordan Abdi from Picnic Health, to unlock the principles of trust and find a paradigm for what this will look like in the future of healthcare.

Find out more on this week’s episode of Invent Health from TTP.

This Week’s Guests:

Dan Lock - Dan is a principal consultant in human factors at TTP, where he has been for the past 6 years. His background is in psychology with a masters in Ergonomics and Human-Computer Interaction. His primary interests are around human performance, usability, behaviour change, and user experience in medical technology, and he also has a particular focus on supporting design for engagement. Connect with Dan on LinkedIn

Jordan Abdi - Jordan is a World Economic Forum Global Shaper and Schwarzman Scholar who is passionate about preventative health. A medical doctor by background, he has 8+ years' experience working in the health technology sector, and has co-founded think tanks, founded health tech companies, and more. He is currently the Life Sciences Business Development Lead at Picnic Health, a company who tracks health records for patients across the U.S. Connect with Jordan on LinkedIn

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