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EP257: Cracking The Flexible Working Conundrum - Digital Leaders on Balancing Employee & Company Needs
Manage episode 441793684 series 2581854
Flexible working is a hot topic. Amazon is the latest company to stir up debate around the virtues of giving employees the best possible work/life balance.
A CBI Employment Trends survey found that 99% of all businesses surveyed believe that a flexible workforce is vital or important to competitiveness. BUT...
Flexibility means different things to different people e.g. working around school runs, being able to work from home, starting later and finishing later, not having to take annual leave for appointments etc.
And you need to consider diversity and inclusivity.... it's not as easy as it looks!
We borrowed a quote from Sara Russell, Marketing Director at 5874 Commerce to kick start our debate:
“So does the eCommerce industry need flexible working? If we want to attract and retain top talent, keep our teams engaged and provide top-level customer satisfaction then yes we do.”
Tune in to listen to different approaches from three highly respected digital leaders: Ross Allsop, Director of Growth at PANGAIA, Dan Partridge, CEO at leading Shopify partner Swanky (Shopify Plus Agency) and Paul Rogers, MD at award winning digital agency Vervaunt.
279 एपिसोडस
EP257: Cracking The Flexible Working Conundrum - Digital Leaders on Balancing Employee & Company Needs
Inside Commerce: Ecommerce Strategy, CX and Technology Podcast
Manage episode 441793684 series 2581854
Flexible working is a hot topic. Amazon is the latest company to stir up debate around the virtues of giving employees the best possible work/life balance.
A CBI Employment Trends survey found that 99% of all businesses surveyed believe that a flexible workforce is vital or important to competitiveness. BUT...
Flexibility means different things to different people e.g. working around school runs, being able to work from home, starting later and finishing later, not having to take annual leave for appointments etc.
And you need to consider diversity and inclusivity.... it's not as easy as it looks!
We borrowed a quote from Sara Russell, Marketing Director at 5874 Commerce to kick start our debate:
“So does the eCommerce industry need flexible working? If we want to attract and retain top talent, keep our teams engaged and provide top-level customer satisfaction then yes we do.”
Tune in to listen to different approaches from three highly respected digital leaders: Ross Allsop, Director of Growth at PANGAIA, Dan Partridge, CEO at leading Shopify partner Swanky (Shopify Plus Agency) and Paul Rogers, MD at award winning digital agency Vervaunt.
279 एपिसोडस
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1 EP278: Optimising Ecommerce Returns & Exchanges, with Oh Polly Customer Journey Manager Emily Mcmorran & Loop's Senior Product Marketing Manager Samir Kamnani 45:44
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1 EP277: Founder Interview > How Order Editing Is Transforming Post Purchase CX, Improving Returns & Reducing Customer Support Tickets 53:28
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1 EP276: From Monolith To Composable: SportsShoes CTO On Delivering Digital Transformation & Managing Operational Change At Scale 52:21
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1 EP275: The Current State of AI in Ecommerce And Where We’re Headed With Visual Content Generation for Brands 42:02
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1 EP274: Ecommerce Vendor Strategy Update: Leadership Interviews With BigCommerce, Shopify, Centra, Commerce Layer, Scayle, Remarkable & Shopline 1:54:39
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1 EP273: Look Fabulous Forever MD On Building True Customer Loyalty Through Brand, Product Expertise & Excellent Customer Service 52:31
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1 EP272: The Evolution of Ecommerce Replatforming - Insights & Advice Based On Project Experience 38:40
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1 EP271: Economic Factors Impacting Ecommerce in 2025 + 6 Key Trends Ecommerce Teams Should Be Thinking About 45:14
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1 EP270: Inside Commerce Unwrapped 2024 - Annual Review of the Trends Shaping Ecommerce 52:14
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1 EP269: Delivering One Of The Industry's Biggest SaaS Migrations With More Than 1 Million Products, with World Books Product Director 50:33
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1 EP268: Unified Commerce: What Does It Really Mean? Unpicking The Latest Ecommerce Buzzword To Focus On What Matters To Ecommerce Businesses 37:01
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1 EP267: Re-engineering Pangaia’s Shopify Storefront to Increase Operational Efficiency, with Commerce UI CTO Michal Klim 44:33
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1 EP266: Loyalty & Luxury - How Can Premium Brands Land A Winning Loyalty Strategy? 43:44
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1 EP265: Delivering A Smarter CX: Integrating AI Chatbots Into Onsite User Journeys To Improve Product Discovery, with Asklo 41:53
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1 EP264: What Should Ecommerce Brands Be Reporting On, And Why, With OmniCommerce's Consulting Director Joe Fletcher 41:18
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