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How to book revenue even when climate derails the guest experience | with Nick Cavanaugh
Manage episode 427014895 series 3515859
Karen Stephens द्वारा प्रदान की गई सामग्री. एपिसोड, ग्राफिक्स और पॉडकास्ट विवरण सहित सभी पॉडकास्ट सामग्री Karen Stephens या उनके पॉडकास्ट प्लेटफ़ॉर्म पार्टनर द्वारा सीधे अपलोड और प्रदान की जाती है। यदि आपको लगता है कि कोई आपकी अनुमति के बिना आपके कॉपीराइट किए गए कार्य का उपयोग कर रहा है, तो आप यहां बताई गई प्रक्रिया का पालन कर सकते हैं https://hi.player.fm/legal।
In this episode of Hotel Moment, host Karen Stephens is joined by Nick Cavanaugh, Founder and CEO of Sensible Weather. Together, they discuss:
- Automated reimbursement for bad weather affecting travel plans
- Use of advanced technology for weather prediction and customer reimbursement
- Integration with booking platforms and hotel partners
- And more!
Nick Cavanaugh is a visionary leader at the forefront of climate finance and technology. With a background spanning climate science, data analytics, and finance, Nick brings a wealth of expertise to his role as Founder and CEO of Sensible Weather, a weather intelligence platform that uses advances in weather data, technology, and analytics to bring greater predictability and confidence to how consumers experience the world around them. His multidisciplinary background and passion for leveraging technology to address real-world challenges have propelled him to innovate in the hospitality industry and beyond.
Their conversation also covers the impact of COVID on travel trends, highlighting the rise in glamping and longer-term bookings. They discuss consumers' readiness to pay a small fee for a weather guarantee, the use of weather data for pre-arrival communication, and offering credits for reimbursement within hotels. Nick emphasizes the importance of taking risks and seizing opportunities early in one's career. This is a remarkable episode you don't want to miss!
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Connect with Nick Cavanaugh here:
Connect with Karen here:
Hotel Moment Podcast is handcrafted by our friends over at: fame.so
Previous guests incude: Lori Kiel of The Kessler Collection, Patrick Norton of Brittain Resorts & Hotels, Shawn Jereb of Montage International, Caryl Helsel CEOI of Dragonfly Strategists, Jason Pirock of Springboard Hospitality and many more.
Check out the three most downloaded episodes:
Previous guests incude: Lori Kiel of The Kessler Collection, Patrick Norton of Brittain Resorts & Hotels, Shawn Jereb of Montage International, Caryl Helsel CEOI of Dragonfly Strategists, Jason Pirock of Springboard Hospitality and many more.
Check out the three most downloaded episodes:
- Build intelligent operations and let data drive direct bookings | with Patrick Norton
- Modern and focused commercial strategy — what does it look like? | with Lori Kiel
- Approachable luxury without losing touch with guests | with Shawn Jereb
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