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“Hearing vs. Listening”: The Impact of Hearing Loss on Providing Excellent Patient Experiences
Manage episode 433114319 series 2954294
Healthcare Experience Foundation द्वारा प्रदान की गई सामग्री. एपिसोड, ग्राफिक्स और पॉडकास्ट विवरण सहित सभी पॉडकास्ट सामग्री Healthcare Experience Foundation या उनके पॉडकास्ट प्लेटफ़ॉर्म पार्टनर द्वारा सीधे अपलोड और प्रदान की जाती है। यदि आपको लगता है कि कोई आपकी अनुमति के बिना आपके कॉपीराइट किए गए कार्य का उपयोग कर रहा है, तो आप यहां बताई गई प्रक्रिया का पालन कर सकते हैं https://hi.player.fm/legal।
What can be done when hearing loss impacts patient/provider communication and the overall patient experience? This week, Keith N. Darrow, Ph.D., CCC-A, is our guest on Healthcare Experience Matters to shed some light on this issue.
He also provides key insights into the difference between “hearing” and “listening,” and how these distinctions affect communication, ensuring that barriers to quality patient care are removed.
Dr. Darrow is a distinguished neuroscientist, clinical audiologist, certified dementia practitioner, medical researcher, and published author. His primary goal is to enhance health and well-being while promoting active aging by addressing the medical challenges associated with hearing loss and tinnitus.
This conversation dives deep into the significance of hearing in shaping patient experiences and highlights the importance of understanding both hearing and listening in healthcare settings.
Learn More: https://healthcareexperience.org/hearing-patients
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