How To Build Solid Multi-tenant Account Systems For SaaS

FounderQuest

Show notes:
Links:
Cameo
Sarah Cooper
StiumulusReflex Video
Jumpstart
Whirly Board

Full Transcript:
Ben:
So we had a bit of an interesting COVID related thing in our household, so we have this grocery store that we love near us, it's called Haggen, it's a Northwest brand. So a lot of our listeners won't be familiar with it, but we love this place, it's a great little grocery store. My wife, who typically does the grocery shopping, hasn't been there in forever, because like, "I can just get stuff from Amazon Fresh." So we've been doing that, but finally, Amazon Fresh started running out of some of the things that we really want. So I think today was the first time in weeks, many, many weeks, that we've actually ventured out to the grocery store.

Josh:
Exciting.

Starr:
You went inside the grocery store?

Ben:
Inside the grocery store, yeah.

Starr:
Oh, my gosh.

Ben:
Just like the good old days.

Starr:
So you just love taking life in your own hands like that.

Josh:
I never took you for an adventurer.

Starr:
We're still doing the order online and then pick up outside the store thing.

Ben:
Yeah? I went and did a pick up for some teriyaki the other night, and there were actually people dining inside. It's like, "What? That's a thing?"

Starr:
I can't believe that. Florida just opened 100%, so I don't even know. I don't even know what's happening. So I did a little research over the weekend, like normally we record this podcast on Fridays, but we moved it to Monday, because I had a thing. So I had some time, I did a little research over the weekend, and I'm pretty sure that if we are willing to move the legal entity of Honeybadger Industries Incorporated, we can all move to Canada.

Ben:
Oh, yeah. I read something about that.

Starr:
Yeah, yeah. Get in on some of that sanity.

Josh:
Does Stripe have, like Stripe Atlas for moving your business out of the country?

Ben:
Great idea.

Josh:
Because it's a freebie.

Starr:
There you go.

Ben:
We should relocate the headquarters to Vernon, BC, then we can hang out with Justin.

Starr:
Oh, of course.

Josh:
There you go.

Starr:
Another place I know that does this is Scotland. I'm pretty sure that actually if you move a whole company, you can go anywhere you want.

Josh:
We've just got to get everyone, everyone has to be on board.

Starr:
Yeah, just like, "Yes, bring all your ..." Hire local people.

Ben:
Scotland versus Canada, that's a tossup, that's a hard one.

Starr:
Canada's a lot closer, it would be significantly less disruptive. Just mosey on over to Victoria or Vancouver.

Ben:
It would be kind of hard to drive that U-Haul over to Scotland.

Starr:
Yeah, that's true. But you get to hang out with Nessie, and that's always a bonus.

Ben:
Yeah, my kids are like, "Yeah, so when are we moving?" I'm like, "Well, first they have to let us in, then we can talk about the practicality of moving to Canada."

Josh:
Is that the bigger hurdle here?

Starr:
There you go, yeah. You can be like, "I've got a business. I have skills." What are you doing? Why are they going to let you in? You've got to prove your own worth.

Ben:
I did mention that, I'm like, "By the way, I'm the only person in this family that has a passport, so I can go, but what are you going to do?" Speaking of traveling though, we talked last time about the conference that I was going to, the Business of Software Conference, and that happened last week. It was the one that originally going to be in Boston, because that's where they hold it every year. I've got to say, while I loved the conference, it was great, even online, I did miss going to Boston. I've realized that I actually enjoy putting myself on a plane for six hours and having that trip.

Josh:
Yeah, it's nice to get out.

Ben:
It is. I miss traveling, I miss leaving.

Josh:
Can you imagine what the next time that we do go to a conference, how great that's going to be? Hopefully, hopefully it's good. I think for us, we probably will wait until we're sure it's not going to be a train wreck.

Starr:
I'm just going to bring my moon suit with my ... It's just a completely contained bubble and I just walk around inside.

Ben:
Yeah, I'm surprised that industry hasn't taken off in the past few months. Personal suits.

Starr:
Are those big transparent plastic balls that you just inflate with air and then you roll around?

Josh:
That would just be fun too.

Starr:
I haven't seen any of those.

Josh:
That's not a hard sell.

Starr:
I did see a guy with a beekeeper's mask on, like a beekeeper's helmet on. Beekeeper's helmets look weird, they look fedora-y, like milady. They look kind of milady-ish. It's this weird milady hat and then screen stuff coming down. I don't think that works, I don't think that works like you think it does, guy. The coronavirus is much smaller than a bee.

Josh:
He was wearing the screen too?

Starr:
Yeah, yeah. No, it was clearly a PPE measure just walking down the street.

Ben:
Those bees that carry that virus, they can't get through.

Josh:
That's true.

Ben:
So the big bubble thing though, Josh, reminded me of your whirly board or whatever it's called. How is that treating you?

Josh:
I'm on it right now, I'm standing on it right now.

Starr:
You're so level, I wouldn't even imagine.

Josh:
I was debating actually taking a minute to lower my desk so I can get off, just because, I don't know, the gain on my microphone, I've noticed since I got this Cloudlifter thing, it's a little more touchy and I don't want to be slamming on my desk, or I think every little movement's going to show up. But I like it, yeah. It's nice to have something to stand on that keeps you off balance.

Starr:
That's so un-intuitive.

Ben:
You look like you've mastered it, that's for sure.

Josh:
I'm getting there, yeah. As long as you just stand right in the middle and don't move around a whole lot, you're good.

Ben:
Nice.

Starr:
So when are we ... We're getting pretty close to launching Hook Relay, right?

Ben:
Yeah. Some people have found it on their own and started using it.

Starr:
Wait, what? Really?

Ben:
Yeah, yeah.

Starr:
We've got organic traffic?

Ben:
Yep.

Starr:
Is it officially launched yet though?

Ben:
It is not officially launched yet.

Starr:
That makes those people hackers, those are called hackers. We need to sue them.

Ben:
Maybe we'll just ask them questions instead, that's almost as bad as a lawsuit.

Josh:
Then build what they ask for.

Ben:
Yeah, it's close. Kevin just opened a PR for one of the last features, we have to write some documentation, but beyond that, it's ready. It's good. I'm excited.

Josh:
We even have an amazing welcome video.

Ben:
Yes. Josh knocked it out of the park on that one.

Starr:
I haven't seen it yet, I need to watch it.

Ben:
You should go sign for Hook Relay and check it out.

Josh:
You just have to sign up for Hook Relay.

Starr:
I haven't signed up, that's my problem. I just assume I'll get ushered in with VIP treatment.

Ben:
You know what we should do though? Josh, your video is fantastic, but ...