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97. The Hospitality Paradigm: Service Excellence and Human Connection with David Arraya
Manage episode 408920704 series 3558170
Jamie Russo and Giovanni Palavacini द्वारा प्रदान की गई सामग्री. एपिसोड, ग्राफिक्स और पॉडकास्ट विवरण सहित सभी पॉडकास्ट सामग्री Jamie Russo and Giovanni Palavacini या उनके पॉडकास्ट प्लेटफ़ॉर्म पार्टनर द्वारा सीधे अपलोड और प्रदान की जाती है। यदि आपको लगता है कि कोई आपकी अनुमति के बिना आपके कॉपीराइट किए गए कार्य का उपयोग कर रहा है, तो आप यहां बताई गई प्रक्रिया का पालन कर सकते हैं https://hi.player.fm/legal।
Episode Highlights:
- Gio and Jamie discuss customer experience levels and the challenges in the coworking industry's service sector.
- David Arraya talks about service and profitability in hospitality, and the delicate balance needed for success.
- The role of technology in hospitality is examined, along with maintaining the essential human touch.
- Insights into effective team dynamics are shared, highlighting the importance of leveraging individual strengths.
- A deep dive into the necessity of human connection in an era increasingly driven by technology.
- The importance of living mindfully and the impactful potential of businesses grounded in purpose.
Resources Mentioned in this Podcast:
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