The Role of Self-Service in Reducing Churn in Contact Centers: Chris Robinson

First Contact: Stories of the Call Center

NobelBiz Studios द्वारा प्रदान की गई सामग्री. एपिसोड, ग्राफिक्स और पॉडकास्ट विवरण सहित सभी पॉडकास्ट सामग्री NobelBiz Studios या उनके पॉडकास्ट प्लेटफ़ॉर्म पार्टनर द्वारा सीधे अपलोड और प्रदान की जाती है। यदि आपको लगता है कि कोई आपकी अनुमति के बिना आपके कॉपीराइट किए गए कार्य का उपयोग कर रहा है, तो आप यहां बताई गई प्रक्रिया का पालन कर सकते हैं https://hi.player.fm/legal।

1y ago 46:00

MP3•एपिसोड होम

🎙️ Exciting News! Our latest podcast episode is now LIVE!

Join us as we sit down with industry pioneer, Chris Robinson from Awaken, who has been at the forefront of customer communications for over 20 years.

Dive deep into the evolution of self-service, the intricacies of onboarding in today's digital landscape, and the strategies to tackle churn effectively.

Chris shares not only his vast expertise but also his passion for delivering exceptional experiences for clients, customers, and employees alike. Don't miss out on these invaluable insights that can transform the way you approach contact center challenges. Tune in, learn, and be inspired!

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