Filene Fill-In Ep. 42: How to “see sooner” and “act faster” when change is relentless

Filene Research Institute

The financial industry has long faced change: in technology, consumer preferences, regulation, and new business models. To thrive, credit union leaders, like all financial providers, must scan for shifts in their institutions and markets. To do so, credit union leaders need to master the twin challenges of organizational vigilance – or “seeing sooner” -- and of adaptive capacity – or “acting faster” -- as their environments change. In today's episode, we hear from the authors of Filene's newest research report, "Preparing for a More Turbulent Future: How Credit Unions Can Remain Vigilant and Adaptive," Paul Schoemaker and George Day. They share recommendations about how credit unions can enhance their capabilities to see sooner and act faster... Full report available at: filene.org/464