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Episode 12 - Providers and Patients Creating an Environment for the Human Experience in Healthcare
Manage episode 311560387 series 3142399
Christine Robenalt द्वारा प्रदान की गई सामग्री. एपिसोड, ग्राफिक्स और पॉडकास्ट विवरण सहित सभी पॉडकास्ट सामग्री Christine Robenalt या उनके पॉडकास्ट प्लेटफ़ॉर्म पार्टनर द्वारा सीधे अपलोड और प्रदान की जाती है। यदि आपको लगता है कि कोई आपकी अनुमति के बिना आपके कॉपीराइट किए गए कार्य का उपयोग कर रहा है, तो आप यहां बताई गई प्रक्रिया का पालन कर सकते हैं https://hi.player.fm/legal।
Dr. Jeremy Sutton, DPT is a physical therapist, dad, husband, author and podcast host. In this episode he talks about 4 ways providers can serve their patients better. 1) Acknowledge your patient's concerns. Don't ignore them. 2) Develop an understanding, by asking questions, of how the patient's current state (pain, illness, injury) potentially causes uncertainty in one's life outside of the clinic or hospital. Fear and a feeling of powerlessness may be influencing someone's action or inaction. 3) Encourage your patient to prepare a list of questions and then respond to them. 4) Slow down and focus on the patient in front of you. Doing these things will empower your patient and allow one to feel heard and valued as a member of the medical team.
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