461 | How To Create Loyal Customers That RAVE About Your Business!
Manage episode 424629961 series 3308608
Clifton Muckenfuss: https://www.linkedin.com/in/cliftonmuckenfuss/ https://your-small-business-coach.com/ https://buildingravingfans.com/ https://adailydoseofmotivation.com/
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Chaz Wolfe (Host):
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(0:00) Introduction (0:28) Increasing client retention and definition of raving fans (5:11) The journey to founding Building Raving Fans and the importance of coaching (8:07) The power of mastermind principle and the role of relationships in success (12:05) The process of creating raving fans and understanding the client journey (16:38) Common mistakes in building raving fans and the value of key relationships (24:14) Why FINE is the worst customer feedback you could get (30:26) The challenges of digital marketing and transactional selling (35:46) The power of saying no and aligning business decisions with personal values (41:13) Clifton's journey to success and advice to younger self470 एपिसोडस