91. From Vision to Reality - Building a Customer Service Culture the Right Way with Ron Kaufman

Doing Customer Experience Right‬ with Stacy Sherman

Stacy Sherman and Doing CX Right®‬ द्वारा प्रदान की गई सामग्री. एपिसोड, ग्राफिक्स और पॉडकास्ट विवरण सहित सभी पॉडकास्ट सामग्री Stacy Sherman and Doing CX Right®‬ या उनके पॉडकास्ट प्लेटफ़ॉर्म पार्टनर द्वारा सीधे अपलोड और प्रदान की जाती है। यदि आपको लगता है कि कोई आपकी अनुमति के बिना आपके कॉपीराइट किए गए कार्य का उपयोग कर रहा है, तो आप यहां बताई गई प्रक्रिया का पालन कर सकते हैं https://hi.player.fm/legal।

1y ago 33:27

MP3•एपिसोड होम

Are you struggling with creating a customer-centric culture or measuring service effectiveness? This episode with customer service culture experts Stacy Sherman and featured guest, Ron Kauffman, share actionable strategies to break siloed thinking in teams, measure service performance the right way, and harness the power of 'Perception Points' for brand differentiation. Plus, you'll learn from a real-life case study of a toxic culture makeover that you can apply to your business and supercharge your customer service standards as a competitive advantage.

More details at DoingCXRight.com/podcasts

136 एपिसोडस

#Business #Stacy Sherman #Customerexperience #Customerservice #Doingcxright #Stacysherman #Marketing #CX Right