#247 The Four Seasons of Dentistry — Todd Williams

Dental Leaders Podcast

Prav Solanki & Payman Langroudi, Prav Solanki, and Payman Langroudi द्वारा प्रदान की गई सामग्री. एपिसोड, ग्राफिक्स और पॉडकास्ट विवरण सहित सभी पॉडकास्ट सामग्री Prav Solanki & Payman Langroudi, Prav Solanki, and Payman Langroudi या उनके पॉडकास्ट प्लेटफ़ॉर्म पार्टनर द्वारा सीधे अपलोड और प्रदान की जाती है। यदि आपको लगता है कि कोई आपकी अनुमति के बिना आपके कॉपीराइट किए गए कार्य का उपयोग कर रहा है, तो आप यहां बताई गई प्रक्रिया का पालन कर सकते हैं https://hi.player.fm/legal।

4M ago 1:54:50

MP3•एपिसोड होम

Prav chats with Todd Williams, an expert in customer service and leadership training.

Todd shares his unique journey from growing up around older adults to working in healthcare, then transitioning to the luxury hotel industry with Four Seasons, and finally applying his expertise to dentistry.

He shares strategies for breaking down barriers, authentically engaging with people, and bringing out the best in staff, customers, and patients.

Enjoy!

In This Episode

00:04:35 - Backstory

00:09:15 - School and social dynamics

00:15:40 - Study and work

00:31:25 - Four Seasons

00:39:35 - Customer and patient experiences

01:14:50 - Public speaking

01:46:15 - Last days and legacy

About Todd Williams

Todd Williams is a speaker and consultant specializing in culture development across healthcare, hospitality, and customer-facing industries. He spent 20+ years developing service delivery training for Four Seasons Hotels and Resorts. As VP of Culture Development at Centura Health, he focused on employee engagement and improving patient experiences.

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#Business #Marketing #Prav Solanki & Payman Langroudi #Payman Langroudi #Prav Solanki