Unsung Heroes: Inside 911 Dispatching

Dear Chiefs Podcast

As we wrap up our 2024 season, we’re ending on a high note—dispatchers. Often overlooked yet absolutely vital, dispatchers are the unseen first responders behind every emergency call. Joining us is Ashley Valenzuela, better known as The Raspy Dispatcher. A seasoned 911 dispatcher since 2018, Ashley has made it her mission to educate the public and aspiring dispatchers about the realities of emergency communications. Through her platform and podcast, she combines her experience, humor, and empathy to shed light on the critical role of 911 dispatchers.

In this episode, Ashley dives into the complexities of dispatching, from managing escalating calls to balancing the trauma of back-to-back emergencies. We explore misconceptions about dispatchers, the differences between police, fire, and medical dispatching, and how dispatchers navigate mental health challenges. Whether you’re a first responder, a dispatcher, or someone curious about what happens behind the scenes of a 911 call, this episode is packed with insights, real talk, and respect for the people holding the line when emergencies strike.

Tune in for an eye-opening conversation and a heartfelt tribute to the incredible work of 911 dispatchers. Don’t miss our final episode of the season!

Resources Mentioned in This Episode

Love: What Life Is All About by Leo F. Buscaglia

The Dispatchers' Shelf

Follow The Raspy Dispatcher

website: https://www.theraspydispatcher.com/

Instagram: https://www.instagram.com/theraspydispatcher/

Podcast: Let's Talk Dispatch

--- Support this podcast: https://podcasters.spotify.com/pod/show/dearchiefspodcast/support