Forbes, The World's Leading Voice For Entrepreneurial Success | Lynn Schlesinger

CXChronicles Podcast

Hey CX Nation,
In this week's episode of The CXChronicles Podcast #241 we welcomed Lynn Schlesinger, Chief Customer Experience Officer (CXO) at Forbes based in New York City.
Lynn has 20+ years of experience developing and executing strategies to drive revenue and market cap. Expertise building and leading high-performing B2B + D2C cross-functional marketing teams for global matrixed organizations and lean fast growing companies.
The Forbes brand today reaches more than 94 million people worldwide with its business message each month through its magazines and 37 licensed local editions around the globe, Forbes.com, TV, conferences, research, social and mobile platforms. Forbes Media’s brand extensions include conferences, real estate, education, financial services, and technology license agreements.

In this episode, Lynn and Adrian chat through the Four CX Pillars: Team, Tools, Process & Feedback. Plus share some of the ideas that her team think through on a daily basis to build world class customer & marketing focused experiences.
**Episode #241 Highlight Reel:**
1. Building a customer experience that reaches 94 million people worldwide
2. Having a "lean and mean" team at Forbes to drive success
3. Leveraging employee feedback to build a culture that thrives
4. CXO's act as conductors in their business to drive change & connect dots
5. Why your teams must be diverse & come from various backgrounds
Click here to learn more about Lynn Schlesinger

Click here to learn more about Forbes

Huge thanks to Lynn for coming on The CXChronicles Podcast and featuring her work and efforts in pushing the marketing, customer experience & customer success space into the future.
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Are you looking to learn more about the world of Customer Experience, Customer Success & Revenue Operations?
Click here to grab a copy of my book "The Four CX Pillars To Grow Your Business Now" available on Amazon or the CXC website.

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