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Drive Up To 30% More Revenue To Your Service Department ft. Kendra Southern
Manage episode 454722387 series 3499631
Jessica Burkhart & Shasta Haddock, Jessica Burkhart, and Shasta Haddock द्वारा प्रदान की गई सामग्री. एपिसोड, ग्राफिक्स और पॉडकास्ट विवरण सहित सभी पॉडकास्ट सामग्री Jessica Burkhart & Shasta Haddock, Jessica Burkhart, and Shasta Haddock या उनके पॉडकास्ट प्लेटफ़ॉर्म पार्टनर द्वारा सीधे अपलोड और प्रदान की जाती है। यदि आपको लगता है कि कोई आपकी अनुमति के बिना आपके कॉपीराइट किए गए कार्य का उपयोग कर रहा है, तो आप यहां बताई गई प्रक्रिया का पालन कर सकते हैं https://hi.player.fm/legal।
In this episode of the Chicks in Charge podcast, we sit down with Kendra Southern, Fleet Services Manager at Big Star Ford and a seasoned professional with 27 years in the vehicle service industry. Kendra’s journey from service technician to service director—and now to fleet services leader—showcases her exceptional ability to drive growth and innovation in dealership operations.
With a proven track record of increasing service revenue by 53% through streamlined procedures and team culture, Kendra now focuses on delivering customized solutions for fleet customers. Her knack for building strong relationships and staying ahead of industry trends makes her a standout leader in the automotive world.
Join us as Kendra shares her insights on leadership, fostering team success, and what it takes to meet the evolving needs of fleet customers. Whether you’re in the industry or just curious about the dynamics of fleet services, this conversation is packed with valuable takeaways.
https://www.facebook.com/kendra.southern
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