Meeting new demands and citizens expectations

Canadian Government Executive Radio

The year 2020 will be remembered as a time when the world as we knew came to a halt. But it will also be remembered as the year when telework became the norm and the digital enterprise became even more important. Despite major technology investments, many government agencies still struggle to meet the surge of new demands and citizen expectations.

Joining us on the show today to talk more about this is Robert (Bob) Osborn. Bob is the Chief Technology Officer, Global Governments for ServiceNow.