It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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Business Jazz द्वारा प्रदान की गई सामग्री. एपिसोड, ग्राफिक्स और पॉडकास्ट विवरण सहित सभी पॉडकास्ट सामग्री Business Jazz या उनके पॉडकास्ट प्लेटफ़ॉर्म पार्टनर द्वारा सीधे अपलोड और प्रदान की जाती है। यदि आपको लगता है कि कोई आपकी अनुमति के बिना आपके कॉपीराइट किए गए कार्य का उपयोग कर रहा है, तो आप यहां बताई गई प्रक्रिया का पालन कर सकते हैं https://hi.player.fm/legal।
Player FM - पॉडकास्ट ऐप
Player FM ऐप के साथ ऑफ़लाइन जाएं!
Player FM ऐप के साथ ऑफ़लाइन जाएं!
Unless you reassure your customers ... - S14 - E04
MP3•एपिसोड होम
Manage episode 316587145 series 1352973
Business Jazz द्वारा प्रदान की गई सामग्री. एपिसोड, ग्राफिक्स और पॉडकास्ट विवरण सहित सभी पॉडकास्ट सामग्री Business Jazz या उनके पॉडकास्ट प्लेटफ़ॉर्म पार्टनर द्वारा सीधे अपलोड और प्रदान की जाती है। यदि आपको लगता है कि कोई आपकी अनुमति के बिना आपके कॉपीराइट किए गए कार्य का उपयोग कर रहा है, तो आप यहां बताई गई प्रक्रिया का पालन कर सकते हैं https://hi.player.fm/legal।
How to be genuinely attractive in business? [These notes deserve to be tarted up - this won't be difficult to do] Paul shows Roger his way of keeping track of things he's meant to do. This episode is almost all about the business of testing, maintaining & repairing cars - and reassuring customers. Opel failed its annual health test (NCT) Fail faster Arsenal Football Club has recently failed faster Liverpool beat the team Roger supports Discussion about the Irish health check - including how you approach your doctor. NCT testers tell you dispassionately that you've failed Roger's car failed too. You hear how little of what the tester said Roger understood. You hear about Paul's interaction with the man who tested his car. Paul's No 1 tip: 'Do not run after a retreating tester". Roger praises the person to whom he next took his car - enlightenment & empowerment. Part 2 of the conversation is all about how a pilot reassured people on a plane. Reassuring the customer is a way of keeping the customer willing to buy: "It's alright, we can fix it. Servicing the boiler in Roger's house - my boiler is older that your's, said Roger. Roger needs a new computer, new car & new cameras. Depreciation reserve pot. Buying wine - not putting funds aside to pay value add
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161 एपिसोडस
MP3•एपिसोड होम
Manage episode 316587145 series 1352973
Business Jazz द्वारा प्रदान की गई सामग्री. एपिसोड, ग्राफिक्स और पॉडकास्ट विवरण सहित सभी पॉडकास्ट सामग्री Business Jazz या उनके पॉडकास्ट प्लेटफ़ॉर्म पार्टनर द्वारा सीधे अपलोड और प्रदान की जाती है। यदि आपको लगता है कि कोई आपकी अनुमति के बिना आपके कॉपीराइट किए गए कार्य का उपयोग कर रहा है, तो आप यहां बताई गई प्रक्रिया का पालन कर सकते हैं https://hi.player.fm/legal।
How to be genuinely attractive in business? [These notes deserve to be tarted up - this won't be difficult to do] Paul shows Roger his way of keeping track of things he's meant to do. This episode is almost all about the business of testing, maintaining & repairing cars - and reassuring customers. Opel failed its annual health test (NCT) Fail faster Arsenal Football Club has recently failed faster Liverpool beat the team Roger supports Discussion about the Irish health check - including how you approach your doctor. NCT testers tell you dispassionately that you've failed Roger's car failed too. You hear how little of what the tester said Roger understood. You hear about Paul's interaction with the man who tested his car. Paul's No 1 tip: 'Do not run after a retreating tester". Roger praises the person to whom he next took his car - enlightenment & empowerment. Part 2 of the conversation is all about how a pilot reassured people on a plane. Reassuring the customer is a way of keeping the customer willing to buy: "It's alright, we can fix it. Servicing the boiler in Roger's house - my boiler is older that your's, said Roger. Roger needs a new computer, new car & new cameras. Depreciation reserve pot. Buying wine - not putting funds aside to pay value add
…
continue reading
161 एपिसोडस
सभी एपिसोड
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