Sarah Nikai Brooks: Mastering the Art of Customer Service - Creating a Welcoming and Consistent Experience

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Kelly Bagla द्वारा प्रदान की गई सामग्री. एपिसोड, ग्राफिक्स और पॉडकास्ट विवरण सहित सभी पॉडकास्ट सामग्री Kelly Bagla या उनके पॉडकास्ट प्लेटफ़ॉर्म पार्टनर द्वारा सीधे अपलोड और प्रदान की जाती है। यदि आपको लगता है कि कोई आपकी अनुमति के बिना आपके कॉपीराइट किए गए कार्य का उपयोग कर रहा है, तो आप यहां बताई गई प्रक्रिया का पालन कर सकते हैं https://hi.player.fm/legal।

1+ y ago 41:12

MP3•एपिसोड होम

In this episode of the Go Legal Yourself Podcast, Kelly Bagla interviews Sarah Nikai Brooks, an executive assistant at Bagla Law Firm. They discuss the importance of creating a welcoming and consistent customer service experience.

Sarah emphasizes the significance of standard operating procedures and creating a safe environment for both employees and clients. She shares her approach to customer service, building rapport with people of all ages and backgrounds. Sarah highlights the value of understanding and accommodating individual preferences and needs. She also reflects on her personal journey and the importance of believing in oneself.

Overall, the episode emphasizes the power of genuine and empathetic customer service in building trust and fostering success.

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