))
Diving Into Customer Journey Mapping
Manage episode 324209762 series 2605563
Centric Consulting द्वारा प्रदान की गई सामग्री. एपिसोड, ग्राफिक्स और पॉडकास्ट विवरण सहित सभी पॉडकास्ट सामग्री Centric Consulting या उनके पॉडकास्ट प्लेटफ़ॉर्म पार्टनर द्वारा सीधे अपलोड और प्रदान की जाती है। यदि आपको लगता है कि कोई आपकी अनुमति के बिना आपके कॉपीराइट किए गए कार्य का उपयोग कर रहा है, तो आप यहां बताई गई प्रक्रिया का पालन कर सकते हैं https://hi.player.fm/legal।
In this episode of Couch Convos: Biz and Tech Talks, we sit down with Noah Grayson to talk about how customer journey mapping can benefit your business. With brick-and-mortar shops, websites, apps and social media, companies have more ways to interact with their customers and business partners than ever before. That sounds like a situation rife with opportunity, but it's also a recipe for disaster if you don’t cohesively design the overall experience with the customer experience in mind. In this podcast, we talk with Noah Grayson about a marketing and user experience design tool called customer journey mapping. We talk about how you can employ it to transform not just the basic customer experience, but your entire enterprise. Join us, and let your imagination run wild with how you can use this methodology for the needs you have now! Listen Here https://centricconsulting.com/wp-content/uploads/2022/03/Centric-Podcast-40-Final-1.mp3
…
continue reading
47 एपिसोडस
साझा करें
