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Enhancing the Savannah Banana Fan Experience through Facility Operations
Manage episode 424081598 series 3512374
Brian Gregory द्वारा प्रदान की गई सामग्री. एपिसोड, ग्राफिक्स और पॉडकास्ट विवरण सहित सभी पॉडकास्ट सामग्री Brian Gregory या उनके पॉडकास्ट प्लेटफ़ॉर्म पार्टनर द्वारा सीधे अपलोड और प्रदान की जाती है। यदि आपको लगता है कि कोई आपकी अनुमति के बिना आपके कॉपीराइट किए गए कार्य का उपयोग कर रहा है, तो आप यहां बताई गई प्रक्रिया का पालन कर सकते हैं https://hi.player.fm/legal।
Beyond Buildings host Brian Gregory sits down with Ret Weeks, the dynamic leader of stadium operations and capital projects for the Savannah Bananas. Tune in to discover how Ret and his team prioritize fan experiences, manage the challenges of a historic stadium, and continuously innovate to make baseball fun and engaging. This episode is packed with insights on servant leadership, operational excellence, and team culture.
00:00 Introduction to stadium operations leader Ret Weeks.
03:43 Brian and Ret talk financial management, analyzing data, tracking expenses, budgeting.
07:59 How stadium operations enhance fan experience with quality service.
13:49 Prioritizing fans, even over sponsorship and sales.
18:13 Adding a thousand seats requires supporting facilities.
22:13 North Star guiding operational decisions, serving fans.
24:28 Understanding purpose makes routine tasks meaningful.
21 एपिसोडस
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