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The 7 Secrets of ESL Customer Service Success
Manage episode 347295457 series 2973770
BabelTEQ Podcast द्वारा प्रदान की गई सामग्री. एपिसोड, ग्राफिक्स और पॉडकास्ट विवरण सहित सभी पॉडकास्ट सामग्री BabelTEQ Podcast या उनके पॉडकास्ट प्लेटफ़ॉर्म पार्टनर द्वारा सीधे अपलोड और प्रदान की जाती है। यदि आपको लगता है कि कोई आपकी अनुमति के बिना आपके कॉपीराइट किए गए कार्य का उपयोग कर रहा है, तो आप यहां बताई गई प्रक्रिया का पालन कर सकते हैं https://hi.player.fm/legal।
Anyone who has been teaching online for a while will understand that “success” doesn’t come from just from FINDING new students. It comes from KEEPING them.
So, what are the secrets to reducing “client churn”?
How do you consistently deliver a service experience that keeps your students coming back month after month AND referring their friends as well?
Today we are going to learn The 7 Secrets of ESL Customer Service Success that will delight your clients and increase your student retention rate.
My guest is Crystal Weber. She is the founder and MD of Crystal Clear ESL and Crystal Clear Academy. Crystal now supports thousands of ESL freelancers in launching and building their own online businesses.
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