Player FM ऐप के साथ ऑफ़लाइन जाएं!
How AI is Transforming the Customer Experience
Manage episode 405984519 series 3263129
Dana Aonofriesei, VP of Engineering at leading online reviews platform Trustpilot, dives deep into how the customer trust model has evolved as technology has advanced, and the effects machine learning and AI will have on how customers interact with businesses. She outlines the vital importance of "drastic, novel, open-minded ideas," and advises leaders on how to align technical teams with overall company strategy without leading them down a path to burnout.
Resources:
Learn more about Amazon Bedrock, the easiest way to build and scale gen AI applications, and Amazon Q, a gen AI-powered assistant that can be tailored to your busines
173 एपिसोडस
Manage episode 405984519 series 3263129
Dana Aonofriesei, VP of Engineering at leading online reviews platform Trustpilot, dives deep into how the customer trust model has evolved as technology has advanced, and the effects machine learning and AI will have on how customers interact with businesses. She outlines the vital importance of "drastic, novel, open-minded ideas," and advises leaders on how to align technical teams with overall company strategy without leading them down a path to burnout.
Resources:
Learn more about Amazon Bedrock, the easiest way to build and scale gen AI applications, and Amazon Q, a gen AI-powered assistant that can be tailored to your busines
173 एपिसोडस
सभी एपिसोड
×प्लेयर एफएम में आपका स्वागत है!
प्लेयर एफएम वेब को स्कैन कर रहा है उच्च गुणवत्ता वाले पॉडकास्ट आप के आनंद लेंने के लिए अभी। यह सबसे अच्छा पॉडकास्ट एप्प है और यह Android, iPhone और वेब पर काम करता है। उपकरणों में सदस्यता को सिंक करने के लिए साइनअप करें।