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How DVI Technology is Changing the Auto Repair Game with Cavan Robinson
Manage episode 439723396 series 3557338
David Roman & Lucas Underwood and Braxton Critcher द्वारा प्रदान की गई सामग्री. एपिसोड, ग्राफिक्स और पॉडकास्ट विवरण सहित सभी पॉडकास्ट सामग्री David Roman & Lucas Underwood and Braxton Critcher या उनके पॉडकास्ट प्लेटफ़ॉर्म पार्टनर द्वारा सीधे अपलोड और प्रदान की जाती है। यदि आपको लगता है कि कोई आपकी अनुमति के बिना आपके कॉपीराइट किए गए कार्य का उपयोग कर रहा है, तो आप यहां बताई गई प्रक्रिया का पालन कर सकते हैं https://hi.player.fm/legal।
In this episode, Braxton Critcher welcomes Cavan Robinson, the new General Manager at Shopware, to discuss the importance of Digital Vehicle Inspections (DVI) in the automotive repair industry. Cavan shares insightful statistics on how implementing DVI can significantly increase the average repair order value, demonstrating a clear financial benefit for repair shops. He also addresses common concerns about changes in Shopware's leadership and reassures listeners about continued investment and innovation in their products.
00:00 Discussing DVI's impact on the automotive repair industry.
03:24 Appreciated repair shop's thorough, communicative process updates.
08:24 DVI is crucial for repair shops to build trust.
11:51 300% rule: vehicles inspected, estimated, estimates sent.
14:22 Shop management systems created numerous built-in DVIs.
16:44 Balancing between single users and multi-location customers.
22:12 Change is inevitable; investment suggests stability and opportunity.
23:34 Streamlined integrations boost product development and customer success.
27:38 DVI helps industry growth and consumer trust.
Learn more about how Shop Controller can make your shop more efficient HERE
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