RAISING DELIVERY & EQUITY OF HEALTH INNOVATION

Alloutcoach

The latest episode on the Alloutcoach podcast features a critical discussion with a globally recognized leader in improving healthcare and strengthening systems to deliver better outcomes, efficiency, and sustainability, Dr. Rashad Massoud, about improving global healthcare quality by focusing on the personal elements of delivery of equity of care. Dr. Massoud, MD, MPH, FACP is visiting faculty at Harvard T.H. Chan School of Public Health. He is an inaugural Member of the Quality & Safety Academy of the International Society for Quality (ISQua), Advisory Board Member of the World Health Organization (WHO)’s Global Report on Quality and Safety. Dr. Massoud has previously served as Senior Vice President and Chief Program Officer at Americares overseeing the organization’s health programs worldwide for people affected by poverty or disaster, including its work with the uninsured in the United States, its Emergency Response team, and its global distribution of $1.25 Billion in medicine and supplies to more than 90 countries annually. He was Chief Medical and Quality Officer and Senior Vice President of the Quality and Performance Institute at University Research Co., where he was Director of the USAID Applying Science to Strengthen and Improve Systems (ASSIST) Project and the USAID Healthcare Improvement (HCI) Project in 38 countries. He has traveled to 93 countries and worked with health systems in 104. In our discussion, he provides his commentary on the latest U.S. healthcare spending trends in relation to the rest of the world, defines healthcare quality as well as his personal lessons on improving care based on his vast experience, shares an international case study demonstrating improved quality and equity of care, contrasts preventive with rescue care and emphasizes the vital factor of delivery of care to complement drug, device or diagnostic development and innovation.

2:52 What drove you to dedicate your career to improving healthcare quality on a global scale?

5:36 What is your expert definition of quality of healthcare?

8:51 What is your personal theory of quality improvement in healthcare?

11:57 What are the lessons you have learned from your experiences and case studuies in some of the health systems in which you have worked?

15:00 Can you take a step back and take us through the process of quality improvement and share specific highlights from a health system with which you worked?

21:06 Healthcare spending has tripled in the last 20 years while the life expectancy is at its lowest in the US over the same period. When is healthcare a cost versus an investment, and what do the latest healthcare spending trends really mean to us in terms of innovation?

27:28 How can pharma and biotech play a more proactive role in transforming healthcare from a cost into an investment based on your lessons?

31:20 What is the next project or milestone in which you are stretching yourself and lifting others?