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Episode 8: Neil Kostecki, VP of Product at Coveo
Manage episode 373783235 series 3476455
Aquiva Labs - Salesforce Summit Partner द्वारा प्रदान की गई सामग्री. एपिसोड, ग्राफिक्स और पॉडकास्ट विवरण सहित सभी पॉडकास्ट सामग्री Aquiva Labs - Salesforce Summit Partner या उनके पॉडकास्ट प्लेटफ़ॉर्म पार्टनर द्वारा सीधे अपलोड और प्रदान की जाती है। यदि आपको लगता है कि कोई आपकी अनुमति के बिना आपके कॉपीराइट किए गए कार्य का उपयोग कर रहा है, तो आप यहां बताई गई प्रक्रिया का पालन कर सकते हैं https://hi.player.fm/legal।
In this episode, Jakub Stefaniak interviews Neil Kostecki, VP of Product at Coveo, an AI platform that offers search recommendations and personalization across various systems, including Salesforce. Neil discusses Coveo's evolution over the past ten years, focusing on their transition to advanced models and real-time personalization. He highlights Coveo's new feature, "Generative Answering," which provides thorough and accurate answers with source citations to prevent hallucinations. Addressing the issue of hallucinations in AI-generated answers, Neil explains how Coveo's approach of answering questions with citations helps mitigate this problem. By utilizing an indexed semantic similarity approach, Coveo ensures that the AI model only summarizes accurate content from trusted sources within an organization's indexed data. This way, the generated answers are reliable and contextually relevant, reducing the risk of hallucinations.
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