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18: Learning & Development
Manage episode 440214400 series 3551008
CloudInteract - cloudinteract.io द्वारा प्रदान की गई सामग्री. एपिसोड, ग्राफिक्स और पॉडकास्ट विवरण सहित सभी पॉडकास्ट सामग्री CloudInteract - cloudinteract.io या उनके पॉडकास्ट प्लेटफ़ॉर्म पार्टनर द्वारा सीधे अपलोड और प्रदान की जाती है। यदि आपको लगता है कि कोई आपकी अनुमति के बिना आपके कॉपीराइट किए गए कार्य का उपयोग कर रहा है, तो आप यहां बताई गई प्रक्रिया का पालन कर सकते हैं https://hi.player.fm/legal।
Join us in the studio as we dive into the realm of Amazon Connect's learning and development. Discussing the dynamic nature of Amazon Connect, we explore how to stay updated with its continuous feature changes. Discover the new AWS Skill Builder learning plans tailored for Amazon Connect, including a deep dive into the Amazon Connect Communication Specialist plan and the Connect Developer Learning Plan. We also highlight the benefits of certifications, hands-on practice, and formal training events to ensure you're always at the forefront of this evolving platform. Perfect for both beginners and seasoned professionals looking to deepen their expertise in Amazon Connect.
00:00 Introduction and Weather Chat
00:59 Amazon Connect Overview
01:09 Learning and Development Challenges
03:04 AWS Skill Builder Learning Plans
03:46 Amazon Connect Communication Specialist
11:31 Amazon Connect Developer Learning Plan
17:42 Formal Certifications and Badges
22:23 Staying Up to Date with Amazon Connect
25:55 In-Person Training and Events
28:03 Conclusion and Wrap-Up
Find out more about CloudInteract at cloudinteract.io.
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