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The Startup Help Desk

Sean Byrnes, Ash Rust & Nic Meliones

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Answers to your questions about starting and building companies. Your hosts are Sean Byrnes, Ash Rust and Nic Meliones, all experienced founders who have built companies themselves and coached hundreds of CEOs on their startup adventures. They share their lessons from building, buying, selling and investing in companies over the past 20 years. If you have questions you'd like answered you can submit them on Twitter by tagging @thestartuphd or on our website http://www.thestartuphelpdesk.com.
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You're beyond the basics - so dive right into Windows 7 and really put your PC to work! Discover how to tackle Windows 7 and challenge yourself to new levels of mastery! Released every Wednesday at midnight Pacific.
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This is the Help Desk Central Podcast. A show about the ins and outs of working in a help desk role. This podcast is for level one and level two help desk analyst, as well as for system and network administrators so we can all learn to work as a team to provide end users with the best experience possible.
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Help Desk TV: Windows XP

HelpDeskTV

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Hey, you know your way around a desktop - so now dig into Windows XP and really put your PC to work! Discover the best and fastest ways to perform everyday tasks, and challenge yourself to new levels of Windows Mastery! Released every Thursday at midnight Pacific.
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Hey, you know your way around a desktop - so now dig into Windows Vista and really put your PC to work! Discover the best and fastest ways to perform everyday tasks, and challenge yourself to new levels of Windows Mastery! Released every Friday at midnight Pacific.
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No matter where you are on your writing journey we juggle our dreams with the reality of everyday life. Do you want to know how stories come into being? How do the words get on the page? Who puts them there? Where to start, and what you really need in your Writer's Toolbox that very few people will tell you about...That's the magic you're going to discover here on The Writer's Help Desk!
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The Hero Help Desk

Sean Picton

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In this podcast, we'll be discussing all things leadership, wellbeing and police-related matters! By drawing upon my professional experience as a Police Officer, along with my ICF (International Coaching Federation) accreditation as a Professionally Certified Coach, I aim to add value to First Responders and Leaders alike. If you want to know more about me, Sean Picton, and the coaching services I provide, please visit my website; http://theherocoach.org
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Do you need to get your work done with Microsoft Word smoothly, easily, and quickly? If so, you’ve picked the right podcast. This podcast is designed to help beginning and intermediate users get up to speed quickly with Word 2010 and immediately become productive with it. Released every Tuesday at midnight Pacific.
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Business advice for ACTUAL small businesses and solopreneurs. Small business used to mean mom & pop grocery stores, auto repair, the neighborhood pharmacy, etc. Today, "small" businesses can have up to 1,000 employees and $500 million in revenue and still qualify as "small" in the eyes of the government and financial institutions. As attention spans have gotten smaller, small business has gotten bigger, and the term is unfortunately now essentially meaningless. The problem is that owners of ...
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In this episode we answer questions about finding a co-founder and managing your relationship with your co-founder for the road ahead. Co-founder conflict is one of the top reasons for startup failure; many argue it is the primary cause of startup failure in the early days. We are here to help! In this episode we answer questions including: How do …
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In this episode we answer questions about managing your time. Startups are all about speed, so you need to make the most of every hour of every day. We are here to help! In this episode we answer questions including: Where should I spend my time as the CEO? How often should we have team meetings? Is our product development velocity high enough? All…
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In this episode we answer questions about complex exit options. While we all hope for a bit exit, startups more often face complex and difficult exit options including low sale prices, mergers and wind downs. We are here to help! In this episode we answer questions including: What happens if my investors want to sell but I don't? Is a merger ever a…
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In this episode we answer questions about handling problem customers. If you make money you have customers, and if you have customers some of them will cause problems for you. We are here to help! In this episode we answer questions including: What should you do if a customer plans to compete with you? How do you handle abusive customers? Should yo…
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In this episode we answer questions about choosing and using metrics. Metrics are one of the best tools you have to run your startup, but only if you use them well. We are here to help! In this episode we answer questions including: What metrics should I put on my dashboard? What do we do if our competitors are lying about their metrics? How do we …
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In this episode we answer questions about managing your board of directors. If you have investors, you have a board and managing your relationship with them is one of the most important, and hardest, jobs you have. We are here to help! In this episode we answer questions including: How do I handle a board member who is ignoring me? What do I do if …
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In this episode we answer questions about turning around your startup. Startup journeys are hard, and it's likely you'll need to turn things around when they start to go badly. We are here to help! In this episode we answer questions including: What do I tell my investors about a big pivot? How do I hold my team together when people start leaving? …
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In this episode we answer questions about managing conflict. Conflict is inevitable in the high pressure, fast-paced startup world so managing it is critical to your success. We are here to help! In this episode we answer questions including: What do I do when my co-founder wants to leave? How do I resolve conflict between product and engineering? …
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In this episode I share my experiences as a new officer, explaining how I found it difficult to transition into policing during the early part of my service. So much so that I gave serious consideration to quitting, despite this being my dream job since I was a child! I share experiences of real incidents, where I received either negative feedback …
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In this episode I explain the importance of being able to diffuse conflict without the need to use force. I provide new Police Officers with practical tips on how to maximise their ability to diffuse situations of potential violence, highlighting the holistic benefits of successfully achieving this outcome. After which, I then provide the listener …
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In this episode I will be highlighting the most effective opportunities to learn, develop and grow as a new Police Officer. By seeing learning opportunities all around, during experiences both 'good' and the 'bad,' you can dramatically accelerate your learning to become the best possible Probationary Constable / Rookie Cop that you can be To learn …
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In this episode I warn new Police Officers of the various sources of negativity that could derail their development, in arguably the most crucial stage of their law enforcement career. These sources of negativity can not only impact their development, but threaten their well-being and personal life. Once we discuss such matters, I give a few tips a…
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This is the first in a new mini series aimed at providing tips for new police officers. In this episode I will be discussing how your success in becoming the best Police Officer possible, depends on YOU - your attitude and your behaviours. This episode is broken down into the following areas: 1) What's your 'Why'? 2) Take personal responsibility fo…
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In this episode we answer questions about marketing! Marketing is one of the most challenging things to do well, but essential to success for your startup. We are here to help! In this episode we answer questions including: How do we scale faster after our first few customers? Are we doing something wrong or do ads not work? When is the right time …
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In this episode we answer questions about finding product/market fit! The market has gotten harder on startups in the past 12 months, and finding product/market fit is more important than ever. We are here to help! In this episode we answer questions including: Should you keep going or give up on your startup? How do I guide my team without concret…
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In this episode, I discuss the importance of Difficult Conversations in order to professionally challenge team members who are not performing or behaving to the required organisational standards. I provide listeners with 8 steps in order to optimise the impact of Difficult Conversations, before providing a further 8 tips for new leaders in order to…
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In this episode we answer questions about navigating uncertainty! The market and funding environment are changing every day, and managing those ups and downs is hard. We are here to help! In this episode we answer questions including: How do I know what metrics I need to raise money in 12 months? How do I know if I should spend more to grow faster …
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In this episode, I discuss the importance of: 1) Stepping beyond the boundaries of your comfort zone 2) Exercising your decision-making muscles 3) Being patient with yourself, allowing yourself the time to develop your skillset To learn more about me and the coaching services I provide, please visit: http://theherocoach.org…
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In this episode we answer questions about how to build relationships with your investors! Most startup companies have investors, and your relationship with them is critical to your success. We are here to help and in this episode we answer questions including: How honest should I be in my investor updates? One of my investors just invested in a com…
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In this episode, I explore the importance of building trust with your team members. Trust is a very important, yet sometimes fragile, element in leadership. Together, we will explore ways in which you can begin to build leadership credibility within your own working environment and cultivate followers who follow you because they WANT to, not becaus…
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In this episode we answer questions about how to manage risk! Startup companies face mountains of risk, and it can be hard to know which risks to focus on and what you can do about them. We are here to help and in this episode we answer questions including: What do I do if I think my VP of Sales is looking for another job? How do we handle unusual …
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Over the course of the next few episodes, I will be providing tips and advice for those who are new to leadership. In this episode, I explore the importance of knowing yourself; your values, your internal operating systems, your motivation to lead and serve others. Together, we explore the Core Needs Model, designed by world-renowned Motivational S…
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In this episode we answer questions about how to handle competition! We all have competition and how we handle it is the difference between winning and losing in our markets. We are here to help and in this episode we answer questions including: How much time should we be spending thinking about our competition? How do you handle entirely new kinds…
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In this episode, I share the biggest lessons I learned from suffering depression and how I apply these lessons in my life today. I further explain the next steps that you can take in order to progress your journey through stress, anxiety or depression. To learn more about me and the coaching services I provide, please visit; http://theherocoach.org…
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In this episode, I provide real life examples of how I reconditioned my mind to become more positive and solution-focused in my journey out of depression. To learn more about me and the coaching services I provide, please visit; http://theherocoach.orgद्वारा Sean Picton
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In this episode, I explain the importance of removing sources of negativity from our lives in order to kickstart a recovery out of depression. This episode will also provide listeners with real life examples of negativity sources and the impact that they can have on our mindset. To learn more about me and the coaching services I provide, please vis…
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In this episode, I detail how I found myself in the midst of depression after my world was suddenly flipped upside down. I delve into extensive detail in order to shine a light on my signs and symptoms prior to my diagnosis. This is the first episode in a 7 episode series, where I explain why suffering depression was the best and most powerful expe…
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In this episode, I explain the various forms of fitness I used in order to fight back against depression. I also explore what it means to 'Win' and the importance of finding your 'Win' to combat stress, anxiety or depression. To learn more about me and the coaching services I provide, please visit; http://theherocoach.org…
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In this episode we answer questions about how to handle a crisis! There have been no shortage of crises recently, including the COVID pandemic and the recent banking crisis. We are here to help and in this episode we answer questions including: What, if anything, can I do to prepare for a crisis? How do we handle crises that are bigger than we are,…
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In this episode we answer questions about the problems that come from scaling your startup, and how to fix them! We answer questions including: How does the Founder role as a company grows? What do I need to change as my team goes from 5 to 25 people? What do I do if my co-founder isn’t growing with the company? All of these questions were submitte…
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We're up to episode 6 in this season of The Writer's Help Desk, and this episode is part 2 in my discussion about publishing and what went on in the background, behind the scenes, to get The Rose A Reality TV Romance published. I take you behind the curtain to see how unexpected life things happened, how changing my day job was meant to help me hav…
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Episode 5 it's time to delve into the publishing process and all the things I learnt taking my novel from manuscript through to something that resembles what you would find in a book store or library. I cover things like covers, genre, formatting, pen names and lessons I learnt along the way! In this season of The Writer's Help Desk, I'm taking you…
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In this season of The Writer's Help Desk, I'm taking you Behind the Scenes so you can see the processes that I used to get from idea to published with my up-and-coming novel The Rose A Reality TV Romance. There are lots of things I learnt, things that worked really well, that I use now when I'm writing my new books. There are things I would do diff…
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In this season of The Writer's Help Desk, I'm taking you Behind the Scenes so you can see the processes that I used to get from idea to published with my up-and-coming novel The Rose A Reality TV Romance. There are lots of things I learnt, things that worked really well, that I use now when I'm writing my new books. There are things I would do diff…
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In this episode we answer questions about your employees, how to know if they are happy and how to ensure that they are! We answer questions including: How do you measure employee satisfaction? What do you do if employee morale is low? What's an MVP of performance reviews? All of these questions were submitted by listeners just like you. You can su…
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In this season of The Writer's Help Desk, I'm taking you Behind the Scenes so you can see the processes that I used to get from idea to published with my up-and-coming novel The Rose A Reality TV Romance. There are lots of things I learnt, things that worked really well, that I use now when I'm writing my new books. There are things I would do diff…
  continue reading
 
In this episode we answer questions about how to set the price on your product! We answer questions including: How do I decide on a price for my new product? Should I raise my prices if I think they are too low? Should I raise prices on existing customers or only new customers? All of these questions were submitted by listeners just like you. You c…
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In this episode we answer questions about making money and profitability! We answer questions including: Should I focus on Growth or Profitability? How do I figure out my Unit Economics? How do I know if I'm making enough money? All of these questions were submitted by listeners just like you. You can submit questions for us to answer on our websit…
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In this episode we answer questions about how to hire your first employees! We answer questions including: How do I find the right co-founder to join you? How do you convince people to join your very early stage startup? What should you pay a co-founder? All of these questions were submitted by listeners just like you. You can submit questions for …
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If you've ever wondered how a novel is written, I'm about to show you step by step my process. Taking you behind the scenes of my new novel, The Rose - A Reality Tv Romance. In Episode 1, I'm talking all about my idea, where it came from, why it worked and something I've learnt from reflecting on why this idea worked for me. Leave your comments and…
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In this episode we answer questions about how to build your first product! We answer questions including: How do you decide what to include in your Minimum Viable Product (MVP)? When does good design matter? How do you start selling, with just a prototype or an MVP? All of these questions were submitted by listeners just like you. You can submit qu…
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Just imagine - what if you didn't have the constraints that you think you do. Like... What if you're wrong? On the other hand, what if you imposed constraints on purpose to see what would happen? These are the things I think about on the treadmill. Microbusiness owners face an incredible number of limitations, hurdles, and constraints. Some exist b…
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In this episode we answer questions about how to get your product in the hands of customers, also known as distribution! We answer questions including: Should you build an audience or product first? What are the secrets to cold outreach? What are channel partners and should you use them? All of these questions were submitted by listeners just like …
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Black Friday is the worst best idea that capitalism ever had. Let’s start with this though – do you even know the origin of the term “Black Friday”? When I was a kid I remember thinking it must have something to do with Black people, but I could never figure out why that would be the case, or why everyone seemed to be okay with that. Later when I l…
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In this episode we answer questions about doing effective Customer Discovery, including: How do you hold a Customer Discovery interview? What to do if you hear inconsistent feedback? How much time should you put into it? All of these questions were submitted by listeners just like you. You can submit questions for us to answer on our website https:…
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I'm Peter Buck, and this is Microbizmentors. We explore small business development topics in the context of ACTUAL small businesses. This epsiode discusses everyone's least favorite topic: paperwork. It's on my desk, it's on my couch... it's everywhere. Staying on top of it is difficult at best, from taxes and business licensing to processing new d…
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I'm Peter Buck, and this is Microbizmentors. We explore small business development topics in the context of ACTUAL small businesses. This episode has more info about who I am and where I've come from, as well as info about upcoming episodes and topics. If you have a question you'd like to ask, a scenario you'd like help with, or a comment, reach ou…
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If you don't trust yourself, you look outside yourself for answers. What happens when you, as the writer, are the one who is supposed to have the answers to the story you want to write but instead of taking ownership of your story, you look to others for the answers? Ultimately you end up writing someone else's story... Sounds fun, right? No, not r…
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