Your weekly dose of auto industry news and conversation with top executives, specifically tailored for the used-car side of the business.
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Moving repo cars & why ‘old habits die hard’
22:43
22:43
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22:43
We continue our episodes of the Auto Remarketing Podcast originating from Used Car Week 2024 in Scottsdale, Ariz., with a panel discussion focused on why “old habits die hard” when it comes to transporting repossessed vehicles.Moderated by Jay Wertzberger of ATI Auto Business, the panel included:—Vaughn Clemmons, Automotive Recovery Bureau and pres…
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Lenders & dealers working together to put consumers in the right vehicle
29:19
29:19
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29:19
We continue our episodes of the Auto Remarketing Podcast originating from Used Car Week 2024 in Scottsdale, Ariz., with a panel discussion focused on how finance companies and dealerships can work even closer together to find “the right one,” which is the affordable vehicle that fits the customer’s needs.Moderated by Used Car Week Hall of Famer Mar…
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The great EV debate & plotting a path to 2030
32:58
32:58
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32:58
We continue our episodes of the Auto Remarketing Podcast originating from Used Car Week 2024 in Scottsdale, Ariz., with a lively debate about the future of electric vehicles.Moderated by Cherokee Media Group’s Joe Overby, the opposing points of view on EVs came from Steve Greenfield of Automotive Ventures and Scott Case of Recurrent.…
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5 leaders on auto auction buy-sell market
29:29
29:29
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29:29
We continue our episodes of the Auto Remarketing Podcast originating from Used Car Week 2024 in Scottsdale, Ariz., with a panel discussion exploring the auto auction buy-sell market.Led by Cherokee Media Group’s Joe Overby, the group of experts sharing an array of perspectives on the topic included:—Tom Stewart of Auction Management Solutions—John …
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Avoiding the ‘silent killer’ of used-car sales
15:39
15:39
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15:39
We continue our episodes of the Auto Remarketing Podcast originating from Used Car Week 2024 in Scottsdale, Ariz., with a Speed Session featuring Terry MacCauley, who is founder and CEO of Big Time Advertising & Marketing. MacCauley explained why broken, delayed or poorly optimized vehicle feeds could be silently costing you sales and stalling your…
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1-on-1 with Grace Huang of Cox Automotive
30:36
30:36
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30:36
We continue our episodes of the Auto Remarketing Podcast originating from Used Car Week 2024 in Scottsdale, Ariz., with a fireside chat, featuring Grace Huang, who is president of inventory solutions at Cox Automotive. Along with projecting what might be happening at Cox Automotive and elsewhere in the wholesale market. Huang shared anecdotes about…
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1-on-1 with ACV CEO George Chamoun
25:42
25:42
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25:42
We continue our episodes of the Auto Remarketing Podcast originating from Used Car Week 2024 in Scottsdale, Ariz., with a fireside chat, featuring George Chamoun, the CEO of ACV.Chamoun shared anecdotes about his family, the early portions of his professional career and what could be happening at ACV and elsewhere in the wholesale market.…
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More ways AI is germinating in auto finance with Lizz Callaway of Origence
15:14
15:14
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15:14
We continue our episodes of the Auto Remarketing Podcast originating from Used Car Week 2024 in Scottsdale, Ariz., with a Speed Session featuring Lizz Callaway, who now is director of partnerships development at Origence.Callaway again taps into her deep experience using artificial intelligence to explain how this technology continues to improve au…
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We continue our episodes of the Auto Remarketing Podcast originating from Used Car Week 2024 in Scottsdale, Ariz., with a Speed Session featuring Todd Smith, who is CEO of QoreAI.Smith explained how artificial intelligence now can swiftly match potential car buyers with affordable vehicles using real-time credit information and advanced algorithms.…
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Navigating ‘difficult conversations’ in the used-car market
10:18
10:18
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10:18
We continue our episodes of the Auto Remarketing Podcast originating from Used Car Week 2024 in Scottsdale, Ariz., with a Speed Session featuring Dan Dionne, who is vice president of sales with RockED. Dionne acknowledged dealership salespeople often have to have “difficult conversations” with potential buyers when challenges arise such as bruised …
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Trio of experts on automotive & the economy
34:19
34:19
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34:19
We continue our episodes of the Auto Remarketing Podcast originating from Used Car Week 2024 in Scottsdale, Ariz., with panel discussion featuring three experts who discussed not only automotive wholesaling, retailing and financing, but also the general state of the economy. Sharing their perspectives are Laura Wehunt of Black Book, Satyan Merchant…
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‘Shut up and take my money,’ with BlytzPay
13:21
13:21
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13:21
We continue our episodes of the Auto Remarketing Podcast originating from Used Car Week 2024 in Scottsdale, Ariz., with a Speed Session featuring Robyn Burkinshaw and Alison Andreozzi of BlytzPay.The company leadership team explained why technology in the form of text-based communications and app-less payment options has the ability to improve marg…
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Preparing for potential ‘repo-apocalypse’
18:12
18:12
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18:12
We continue our episodes of the Auto Remarketing Podcast originating from Used Car Week 2024 in Scottsdale, Ariz., with a Speed Session featuring Lucky Lopez, who is director of sales with Loanbridge.Lopez, a former dealer who has built a significant social media following, including nearly 30 million views of his industry videos on YouTube, gave a…
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Considering the next generation of auto finance with Pete MacInnis of eLEND Solutions
20:53
20:53
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20:53
We continue our episodes of the Auto Remarketing Podcast originating from Used Car Week 2024 in Scottsdale, Ariz., with a Speed Session featuring Pete MacInnis, who is CEO of eLEND Solutions. MacInnis again took a forward-thinking approach when discussing the auto-finance industry, sharing anecdotes from clients and other industry conversations abo…
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Talking transportation with Casey Harmon of RunBuggy
12:32
12:32
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12:32
We continue our episodes of the Auto Remarketing Podcast originating from Used Car Week 2024 in Scottsdale, Ariz., with a Speed Session featuring Casey Harmon, who is senior vice president at RunBuggy. Harmon shares his perspectives about how the transportation sector is handling the demands of dealers, consignors and other clients who sometimes wa…
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Making most of refunds with Bill Neylan of Tax Max
18:04
18:04
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18:04
We continue our episodes of the Auto Remarketing Podcast originating from Used Car Week 2024 in Scottsdale, Ariz., with a Speed Session featuring Bill Neylan, who is CEO and president of Tax Max. Some dealerships have been crafting deals for several weeks now based on potential federal tax refunds. Neylan explained how that’s being completed and mo…
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AI growth and compliance complexities with Tim Hayden of BrainTrust Partners
23:05
23:05
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23:05
We continue our episodes of the Auto Remarketing Podcast originating from Used Car Week 2024 in Scottsdale, Ariz., with a Speed Session featuring Tim Hayden, who is CEO and managing partner of BrainTrust Partners. Hayden explained the complexities of compliance amid the growth of artificial intelligence and how your customers will expect a hyper-re…
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Executives on subprime market & 2025 expectations
25:48
25:48
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25:48
We continue our episodes of the Auto Remarketing Podcast originating from Used Car Week 2024 in Scottsdale, Ariz., with an executive panel moderated by Jennifer Martin of the National Automotive Finance Association. Discussing the subprime market, expectations for this year and more were Doug Busk of Credit Acceptance, Manish Chhabra of Ally and Sh…
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Experian connects vehicle collateral quality with defaults
10:19
10:19
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10:19
Experian Automotive senior director Jim Maguire came to Used Car Week 2024 in Scottsdale, Ariz., with a straightforward premise for his presentation — the connection between vehicle collateral quality and the likelihood of default. After spending time with attendees, Maguire gave a recap of the Experian data and insight that supported this thesis f…
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Tony Hall and Shane Bigelow discuss the present and future of e-titling
25:24
25:24
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25:24
Why is vehicle titling and registration so complicated?While that’s a common question, to Tony Hall and Shane Bigelow the better question is: How can we make it simpler?Hall, Carvana’s head of policy, title and registration modernization, and Bigelow, CEO of CHAMP Titles, are both affiliated with the eSTART Coalition, a consortium of auto industry …
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More BHPH dealership observations with Gene Daughtry
14:31
14:31
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14:31
Gene Daughtry’s packed travel itinerary again included Scottsdale, Ariz., for Used Car Week, so the senior consultant for Auto Master Systems made another appearance on the Auto Remarketing Podcast. While collections continue to be a top dealership concern, Daughtry explained why some operators are upbeat about 2025 and beyond.…
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Talking product refunds at Used Car Week
19:04
19:04
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19:04
We continue our episodes of the Auto Remarketing Podcast originating from Used Car Week 2024 in Scottsdale, Ariz., with another conversation about product refunds — perhaps one of the most complex parts of auto finance. Nancy Coleman of Stellantis Financial Services and John Elias of Allied Solutions described why product refunds can be so complica…
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Alan Lang of Cox Automotive on Wholesale Automotive Evolution
18:20
18:20
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18:20
To kick off our series of episodes from Used Car Week 2024 in Scottsdale, Ariz., Alan Lang of Cox Automotive joins the show. Lang, who is senior vice president of physical services and auctions at Cox Automotive, chats with Cherokee Media Group senior editor Joe Overby about the changing infrastructure of wholesale automotive, how the company's Man…
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SPONSORED EPISODE: Autosled’s moves connected with NAAA and NADA
7:55
7:55
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7:55
Autosled vice president of dealer sales Sam Goldenberg shared some of his time during Used Car Week 2024 for this special sponsored episode of the Auto Remarketing Podcast.Goldenberg explained why Autosled became an associate member of the National Auto Auction Association. He also gave a glimpse of what the provider of digital technology for vehic…
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SPONSORED EPISODE: Black Book unveils Brand Value Index
15:55
15:55
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15:55
Black Book rolled out its newest solution for automotive clients to gain information and insight, introducing the Black Book Brand Value Index (BVI). Black Book BVI measures various aspects of a brand, including brand equity, market position and perception. Black Book's Eric Lyman appeared on this special sponsored episode of the Auto Remarketing P…
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SPONSORED EPISODE: The No. 1 thing that influences transactions is time
17:45
17:45
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17:45
In this sponsored episode of the Auto Remarketing Podcast, Mark Gilbert of ATN Training speaks with Bill Zadeits on the top priorities of dealers across their organizations. Mark speaks to the importance of hiring, training and learning from the young professionals on your team. He also takes time to talk about new technologies impacting dealership…
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SPONSORED EPISODE: Wholesale Confidence at Your Fingertips
21:00
21:00
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21:00
Wholesale vehicle sales are fast-paced, and the more that dealers have the right vehicle information — images, data, valuation data — at their fingertips, the more empowered decisions they can make. It’s crucial that vehicle data is accurate and reliable in a market where transparency is increasingly valued. Join Brad Burns, AVP, Vehicle Informatio…
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USED CAR WEEK HALL OF FAME: Steve Kapusta
17:31
17:31
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17:31
In connection with the 25th anniversary of the event, Cherokee Media Group unveiled the Used Car Week Hall of Fame to highlight the industry executives who have been instrumental in the growth and success of the conference. Listen to a conversation with one of the first inductees — Steve Kapusta of Ally SmartAuction.…
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USED CAR WEEK HALL OF FAME: Marguerite Watanabe
17:09
17:09
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17:09
In connection with the 25th anniversary of the event, Cherokee Media Group unveiled the Used Car Week Hall of Fame to highlight the industry executives who have been instrumental in the growth and success of the conference. Listen to a conversation with one of the first inductees — Marguerite Watanabe of Connections Insights.…
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USED CAR WEEK HALL OF FAME: Jeremiah Wheeler
21:30
21:30
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21:30
In connection with the 25th anniversary of the event, Cherokee Media Group unveiled the Used Car Week Hall of Fame to highlight the industry executives who have been instrumental in the growth and success of the conference. Listen to a conversation with one of the first inductees — Jeremiah Wheeler of DRN | MVTRAC | SCM.…
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Wolters Kluwer Auto Finance Digital Transformation Index reflects sluggish sales in Q3
9:27
9:27
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9:27
Adoption of digitized contracting and documentation workflows by auto retailers and their financing partners that foster back-office efficiencies continued on an upward trend, according to analysis by Wolters Kluwer Compliance Solutions from its Q3 Auto Finance Digital Transformation Index. Head of auto strategy Tim Yalich elaborated more about the…
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Mining CFPB complaint database for useful information
10:13
10:13
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10:13
Tom Oscherwitz was one of the first employees hired by the Consumer Financial Protection Bureau. Oscherwitz now is general counsel and regulatory advisor at Informed.IQ, an AI software company with a specialty in auto financing. In this episode of the Auto Remarketing Podcast, Oscherwitz highlighted what he found during a recent search of the CFPB’…
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SPONSORED EPISODE: How RPM has sharpened its carrier sales department to handle unique client needs
19:21
19:21
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19:21
Eric Cruz and Conner Welby are two of the executives from the carrier sales department at RPM.In this special sponsored episode of the Auto Remarketing Podcast, Cruz and Welby highlighted how RPM has diversified and sharpened its carrier sales department to cater to the unique needs of remarketing clients. Cruz and Welby explained how RPM doesn’t c…
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Cox Automotive's Grace Huang on Auction M&A
15:20
15:20
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15:20
Grace Huang — who is the president of inventory solutions at Cox Automotive, which includes Manheim — joined the Auto Remarketing Podcast at this month's NAAA World Remarketing Convention for a conversation about the M&A growth in the auto auction market.Huang talked with Cherokee Media Group senior editor Joe Overby about build vs. buy strategies,…
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SPONSORED EPISODE: Drive dealership success in the digital era & closing 2024 strong
23:16
23:16
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23:16
As dealerships look to close out 2024, both consumers and dealers are navigating significant challenges.Buyers face elevated vehicle prices, rising interest rates, and concerns over affordability, causing delays in purchases. Dealers contend with inventory problems, declining consumer demand and the need to embrace digital marketing and sales chann…
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It might seem like digital automotive wholesale would not have much overlap with supply chain management.But logistics and digital actually go hand in hand, as Joe Kichler, senior vice president of digital and supply chain at Cox Automotive explains in this episode.In a conversation this month's NAAA World Remarketing Convention in Orlando, Fla., K…
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Edmunds Plays the Name Game in Sports-Themed Campaign
16:08
16:08
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16:08
What's in a name? Alison Anziska, Edmunds' senior vice president of marketing, answers that question in that in an episode about a new advertising campaign featuring athletes bearing a similar name to the company's.The car-shopping platform announced the launch of a new sports-themed advertising campaign called “Name of the Game”, featuring profess…
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How much riper the aftermarket ‘sweet spot’ might be
8:33
8:33
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8:33
John Howard, who is director of product management with Experian Automotive, returned for another visit on the Auto Remarketing Podcast. This episode focused on Experian’s latest look at automotive market movements, how much riper that aftermarket “sweet spot” is now and loyalty trends with hybrid and electric vehicles.…
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SPONSORED EPISODE: Allied Solutions on latest developments involving product refunds
32:58
32:58
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32:58
Two experts from Allied Solutions — Peter Krall and John Elias — are back on this special sponsored episode of the Auto Remarketing Podcast to provide an update about one of the most complex parts of auto finance. Krall and Elias recapped the newest developments involving product refunds, including new regulations as well as how finance companies a…
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SPONSORED EPISODE: Wholesale and retail market analysis from Ally SmartAuction
9:12
9:12
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9:12
In this sponsored episode of the Auto Remarketing Podcast, Josh Callahan, Senior Director, Remarketing Services at Ally SmartAuction speaks with Bill Zadeits on various topics surrounding the wholesale and retail used car markets. Josh speaks to the fluctuations in the market, always changing consumer preferences, and key insights on inventory mana…
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Talking used cars with CarGurus’ top guru, Kevin Roberts
14:29
14:29
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14:29
When is the basic law of supply and demand surprising? Kevin Roberts, director of industry insights and analytics for CarGurus, joins Cherokee Media Group associate editor Andrew Friedlander on the Auto Remarketing Podcast to explain the unexpected rise in August used-car prices, the hole in the used-vehicle market, the Fed’s recent interest-rate c…
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SPONSORED EPISODE: Transforming Central Dispatch into a fully connected, end-to-end marketplace
16:49
16:49
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16:49
In this sponsored episode of the Auto Remarketing Podcast, Lainey Sibble, Head of Business at Central Dispatch shares with us the latest updates, improvements and enhancements to the Central Dispatch platform. As Central Dispatch transforms to a fully connected, end-to-end marketplace, Lainey provides details and insights into these impressive inve…
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Assessing risk when offering service loaners
10:10
10:10
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10:10
Dealerships having loaner vehicles connected with their service departments isn’t new since they have been valuable to boost customer retention and satisfaction. But potential risk when offering these loaners has grown significantly in recent times. Steve Levine, an owner and chief legal and compliance officer of Ignite Consulting Partners, explain…
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SPONSORED EPISODE: Evolving Appraisal Strategies for Dealers
23:46
23:46
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23:46
In this special sponsored episode of the Auto Remarketing Podcast, industry experts within Cox Automotive — Jade Terreberry, Senior Director of Strategic Business with Autotrader and Kelley Blue Book and Micah Tindor, Senior Director of Strategic Planning with KBB Instant Cash Offer — delve into the critical role vehicle appraisals play in both the…
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SPONSORED EPISODE: Jeremiah Wheeler on past, present and future of LPR and more
28:12
28:12
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28:12
Jeremiah Wheeler, president of DRN, MVTRAC and now SCM, takes us on a journey recapping the evolution of license plate recognition technology, how it’s boosted repossessions and recoveries, as well as how the data collected is helping other automotive marketing efforts. Plus, Wheeler shares an update about the company, its latest acquisition and mo…
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Consignor Conversations: Holly Vollant of Holman
28:22
28:22
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28:22
Next up on our “Consignor Conversations” series of the Auto Remarketing Podcast is an interview with Holly Vollant, who is manager, business development – Equipment Direct & Buy Direct at Holman.Vollant sat down with Cherokee Media Group senior editor Joe Overby at the Automotive Remarketers Alliance Summer Roundtable in Frisco, Texas, to talk abou…
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Automotive applications from Experian’s 2024 U.S. Identity and Fraud Report
11:50
11:50
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11:50
Experian senior director of product and innovation for automotive Kanchana Sundaram returned for another visit on the Auto Remarketing Podcast. This time, Sundaram explained the potential applications for dealerships and other parts of automotive connected with the findings of Experian’s 2024 U.S. Identity and Fraud Report, which delves into a wide…
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More insight for dealerships to leverage online leads
10:27
10:27
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10:27
Eric Fifield might not officially be a coach, but the chief revenue officer of EFG Companies offered a bit of pep talk for dealerships stemming from research that showed major missteps when handling online consumer vehicle inquiries.Fifield reviewed the project findings and how dealerships can learn from these discoveries during this episode of the…
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New resource to improve income verification
13:17
13:17
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13:17
Perhaps it’s the most crucial part of the entire underwriting process. Does the applicant for auto financing have the reliable income to maintain monthly payments? With the prevalence of fraud happening now, income verification is an ongoing challenge for finance companies. Point Predictive recently released a whitepaper aimed at helping finance co…
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Experian analysis of car-buying habits of different generations
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Kirsten Von Busch, who is director of product marketing at Experian Automotive, made another appearance on the Auto Remarketing Podcast. This time, Von Busch elaborated about a special report Experian Automotive compiled about vehicle buying habits by generation. Von Busch, who also is part of the speaker faculty on deck for Used Car Week, explaine…
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