Art Marketing and Artist Networking for the Visual Artist Call in Live Thurs 9-10pm MST Subscribe to my Weekly Reminder email on the Art Topic of the week at my website below. Click on 'Radio Show For Artists' page
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Welcome to Parenting Impossible, the podcast dedicated to empowering and supporting the disability community. Hosted by Annette Hines, this podcast was born out of a mission to combat the scattered and sometimes inaccurate information that parents and caregivers of disabled adult children often face.In each episode, we delve into the pressing questions and concerns that weigh on the minds of the entire special needs community including those with autism, intellectual disabilities, physical d ...
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If you've ever wanted to know the habits and attitudes that drive successful people, then this podcast is for you. Each week we invite accomplished people onto the podcast to share how they achieved excellence in what they do. Hosted by serial entrepreneur Danny Villarreal.
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Welcome to The Global Xperience. We'll be immersing you in the dynamic world of Customer Service and Collections. You will gain access to the secrets of success in the world of customer and employee experience through conversations with keynote speakers, industry mavericks, and CX and debt collections experts and influencers. Every episode will feature thought leaders, celebrities, advocates and ambassadors in all things experience. Stay tuned, and hit that subscribe button to stay up to dat ...
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If you are a Black Woman who is sick of the bullshit in society, and is sick of the way that it has impacted your mind, body, spirit and the generations before you, this podcast is for you. Especially if you are looking for the down-to-earth truth about how to remedy it all. Join me and other Black Women for moments of freeing ourselves from the ills of capitalism. We dispel the white-superiority lie, snatch back our stories and re-connect with the real system, nature. We laugh cuss, cry, ta ...
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247: What’s Possible: A Roadmap to Success for Young Adult with Additional Needs | Graham Caldow, Author & Co-Founder of Red Giraffe
39:36
39:36
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39:36
Transition planning from school to adult life is a crucial aspect of ensuring individuals with additional needs have the support and resources they need to lead fulfilling lives. With the introduction of the new transition planning IEP form, understanding its purpose and how it benefits those in the transition process is essential. In this episode …
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246: A Caregiver's Guide to Nurturing Resilience | Michelle Mercier, Business Growth Consultant
47:11
47:11
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47:11
Being a caregiver is a demanding role that requires immense strength, patience, and compassion. Caregivers often face challenges that can be physically, emotionally, and mentally draining. However, being resilient is crucial for caregivers to navigate the ups and downs of their caregiving journey. In this episode, Annette Hines and Michelle Mercier…
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245: IEP vs. 504 Plan: Making the Best Choice For Your Child's Education | April Rehrig, Special Education Advocate and Parent Coach
43:06
43:06
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43:06
Navigating the world of IEPs (Individualized Education Programs) and 504 Plans can be overwhelming for parents and educators alike. Both IEPs and 504 plans provide essential educational support but differ in their goals, services, eligibility, and duration. IEPs offer specialized instruction with specific objectives and progress monitoring from pre…
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244: Your Back to School Checklist for Children with Special Needs
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22:59
Are you ready for the new school year? Back-to-school season can be both exciting and overwhelming for parents, especially those with children who have special needs or medical requirements. From my experience, preparing for a new school year when your child has special needs involves carefully reviewing their IEPs and healthcare plans. It’s really…
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243: Tailored Financial Planning for Children with Disabilities | James Lange, CPA/Attorney, Author, & Parent of Daughter with A Disability
38:53
38:53
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38:53
Parents naturally want to make sure their child with disabilities is well taken care of, both now and in the future. It's not just about meeting the day-to-day needs but also thinking ahead to their long-term financial security. There's a lot to juggle—from managing medical expenses to planning for their financial future. It can feel pretty overwhe…
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242: No One Tells You About Parenting a Disabled Child | Kelley Coleman, Author, Advocate, Mom
48:22
48:22
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48:22
The journey of caregiving is a delicate dance of emotions and responsibilities, especially for parents of disabled children who face societal pressures. Home and community care services provide essential support and respite, allowing families to maintain a safe environment and caregivers to recharge. Self-care, such as meditation or exercise, is cr…
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241: Estate Planning in 3 Not So Easy Steps: Social Security Basics
56:53
56:53
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56:53
Have you ever wondered how Social Security impacts those who are disabled or retired? I’ve seen firsthand how crucial it is for providing financial stability. Earlier this month we spoke about Social Security and Work. In this episode of Parenting Impossible, I want to delve deeper into the basics of the critical topic of social security, public be…
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240: Empower the Next Generation: The Person-Centered Approach | Christina Gravina CEO & Founder of BILT
27:03
27:03
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27:03
Imagine navigating a system where your needs are ignored due to your age. This is the reality for many adults with autism facing age discrimination. The fight against this injustice hinges on advocacy, personalization, and accessibility. Advocating for legislative changes ensures equality and fairness. In this episode, host Annette Hines talks with…
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Revolutionizing Customer Experience with AI | Declan Ivory
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37:11
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Send us a Text Message. Episode Summary: In this episode we sit down with Declan Ivory, VP of Customer Support at Intercom, and with extensive experience in leading customer support operations, Declan shares his expertise on integrating AI into customer service to create more meaningful and efficient customer interactions. Key Highlights: AI Co-Pil…
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239: Overcoming the Invisible Challenges of Disability
45:32
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45:32
Talking about the challenges of disability can be tough and delicate. For those living with disabilities and their caregivers, every day brings unique hurdles that demand patience, creativity, and resilience. It’s crucial to focus on person-centered planning and get creative to make sure disabled individuals have the support they need to thrive. In…
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238: Empowering Individuals with Disabilities in Sexuality Education | Katherine McLaughlin
35:29
35:29
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35:29
Sexuality education is a crucial aspect of personal development, but it often overlooks those with disabilities. These individuals deserve access to information that empowers them to make informed decisions about their bodies and relationships. Empowerment through education can be a shield against abuse and exploitation. In this episode, Annette Hi…
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237: Disability & Divorce: Planning for a Secure Future | Circle of Care
35:54
35:54
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How do you navigate the stormy waters of divorce when adult children with disabilities are involved? It's a tough situation that needs careful planning and thought to make sure everyone in the family is okay. In this episode, Annette Hines provides insights into the challenges faced by divorcing parents of adult children with disabilities, emphasiz…
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236: Preserving Family Legacies | Angela Todd, Archivist, Historian, Activist
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37:21
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Preserving family history is like capturing a piece of time in a bottle. It allows us to pass down memories, stories, and experiences to future generations. Whether it's old photographs, letters, or even recipes, archiving family history is a meaningful way to honor our past and ensure that it lives on for years to come. In this episode, host Annet…
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235: Decoding Social Security: Navigating the Latest Updates
45:18
45:18
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Are you missing out on your social security benefits? Social Security updates may not be the most riveting topic, but they’re a lifeline for those who depend on these benefits. Whether you’re already receiving Social Security or planning for the future, keeping up with the latest changes can make navigating the system a whole lot smoother. In this …
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234: Fun with Taxes | Circle of Care Talk
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Have you ever wondered how to ensure financial security for a disabled loved one after you're gone? Or perhaps you're looking for ways to navigate the complexities of estate planning when it comes to disability benefits. In either case, understanding the ins and outs of Qualified Disability Trusts (QDTs) is a game-changer. In this episode, host Ann…
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Having been a caregiver for a disabled loved one, I know firsthand how lonely it can feel. However, our communities are key to dispeling isolation and forging connections during these hard times. In this episode of Parenting Impossible, I share my motto 'create the things you wish existed,' and delve into how building a support network has been my …
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232: The Magic of Inclusivity | Debi Arsenault
44:35
44:35
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44:35
While living in a society that can sometimes seem overwhelmingly critical and exclusive, creating an atmosphere of inclusivity and acceptance is vital, especially for individuals with disabilities. For a parent to a child with special needs, balancing feelings of guilt, the challenges of self-care, and the importance of fostering acceptance can be …
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231: There Will Be Butterflies in Alaska
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Mantras and positive affirmations have become powerful tools in helping me find balance, harmony, and peace in my life. In this episode, I share a significant milestone for my family: my daughter Caroline is finishing college after a challenging journey. To celebrate, we're heading to Alaska for a family trip we've long dreamed of and saved for ove…
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230: Thriving with Disabilities at MIT | Jenny Huang & Ben Lou
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34:53
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In a world where societal norms often dictate limitations based on physical abilities, Ben Lou, 20, an award-winning MIT physics and math wiz, and his mother, Jenny Huang, are beacons of hope in disability advocacy. Living with Spinal Muscular Atrophy (SMA), Ben has defied expectations and achieved remarkable success, including acceptance to MIT. W…
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229: What My Daughter Taught Me About Life
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28:07
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28:07
In the quiet moments of caregiving, my daughter Elizabeth showed me that the essence of success is far deeper than material achievements. In this episode of Parenting Impossible, I share the journey of raising my daughter Elizabeth, who taught me the true meaning of success. From navigating her rare mitochondrial disease to founding Special Needs F…
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228: Interior Design for Sensory-Friendly Homes | Beatrice Tokayer
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Turning a bedroom into a creative studio was a deeply emotional journey for Annette following the loss of her daughter. On this episode of Parenting Impossible, this powerful experience sets the stage for Annette’s conversation with Beatrice Tokayer, an interior designer and mother of three, who brings her personal insights and professional experti…
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How To Create Experience Makers | Dan Gingiss
38:00
38:00
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38:00
Send us a text Episode Summary: In this episode, we chat with Dan Gingiss, a customer experience expert and keynote speaker, about the pivotal role of social media in customer service. Dan shares his journey from corporate America to becoming a thought leader in customer experience, emphasizing the importance of engaging with customers on social me…
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227: Building Support Networks for Special Needs Families | Julie Foge
47:07
47:07
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When Eliza was diagnosed with Prader-Willi syndrome, the flood of emotions from anger to isolation was overwhelming. On this episode of Parenting Impossible, join Annette as she opens up about her personal journey and the moments that shaped her path in special needs parenting. Annette welcomes Julie Foge, a fellow special needs mom and founder of …
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Enhancing Customer Experience through Simplicity | David Avrin
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41:45
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Send us a text Episode Summary: Join us as we dive into the critical aspects of customer experience with David Avrin, a leading expert, speaker, and author of "Why Customers Leave (And How to Win Them Back)." David shares his journey from observing rigid organizational policies to becoming a customer experience advocate. In this episode, we discuss…
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Buyer's Remorse and the Impact on Customer Satisfaction | Joey Coleman
38:04
38:04
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Send us a Text Message. Episode Summary: Join us as we delve into the fascinating world of customer experience with renowned expert Joey Coleman. From unraveling the mysteries behind buyer's remorse to exploring the nuances of global customer service, this episode is packed with insights to transform your approach to customer interactions. Joey Col…
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Importance of Leadership in Fostering Customer Centricity | Olga Potaptseva
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Send us a text Episode Summary: Join us in a thought-provoking conversation with Olga Potaptseva, a leading CX advisor, speaker, and founder of CX Panda, the first CX knowledge base. In this episode, we delve into the essence of customer centricity, its impact on customer experience, and the unique challenges and opportunities it presents in the Af…
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Reducing Attrition Through Digital Empathy | Jonathan Hawkins
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34:57
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Send us a text Episode Summary: In this episode, we delve into the innovative world of behavioral analytics with Jonathan Hawkins, founder, and CEO of Anthrolytics. Join us as Jonathan discusses the impact of digital empathy in the customer experience (CX) and employee engagement landscape, and how Anthrolytics is revolutionizing the way businesses…
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Why South Africans Do It Better | Dennis Wakabayashi
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26:35
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Send us a text Episode Summary: In this episode, we welcome Dennis Wakabayashi, a renowned customer experience journalist, MC, keynote speaker, consultant, and podcast host. Join us as we dive into an insightful conversation about the world of customer experience (CX), Dennis' journey in the field, and his unique perspectives gained from global exp…
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226: CrossFit for Our Community with Karen Hurley
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It can be difficult for families to find fitness classes oriented toward individuals with different abilities, whether neurodivergence or physical. However, an emerging fitness category is designed for those who need adaptive and inclusive therapy. On this episode of Parenting Impossible, Annette sits down with guest Karen Hurley, a physical therap…
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Challenges In Delivering Effective CX | Stacy Sherman
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31:49
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Send us a text Episode Summary: Join us in this episode as we welcome Stacy Sherman, a leader in customer experience (CX). Stacy, founder of Doing CX Right, shares her insights and experiences in enhancing CX through various roles including professional speaker, strategic advisor, coach, author, and podcast host. Key Highlights: Introduction to Sta…
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Revolutionizing Customer Experience | Adrian Swinscoe
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41:55
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Send us a text Episode Summary: In this episode, we dive deep into the world of customer experience with Adrian Swinscoe, a renowned customer experience advisor, author, speaker, and workshop leader. Join us as Adrian shares insights from his journey, his perspective on the evolution of customer service, and the role of technology and organizationa…
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Keep Your Employees Happy | Annette Franz
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39:55
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Send us a text Episode Summary: In this episode, we welcome Annette Franz, an award-winning coach, keynote speaker, author, and founder of CX Journey. With over 30 years in the industry, Annette shares her expertise in creating impactful customer and employee experiences, discussing her journey and her books "Built to Win" and "Customer Understandi…
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Uncovering the Magic within CX | Shep Hyken
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39:10
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Send us a text Episode Summary: In this enlightening episode we sit down with the renowned Shep Hyken, a leading voice in customer experience, New York Times bestselling author, and keynote speaker. Shep shares insights beyond his CX expertise, including his hobbies and the philosophy that shapes his approach to customer experience. Dive deep into …
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Navigating the complexities of the special needs community is fraught with challenges, and the current workforce crisis in the disability sector is a cliff we're all facing together. Annette has seen firsthand how the pandemic has eroded the support program landscape as a special needs mom, attorney, and author. It's time we discuss the dire statis…
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224: Embracing the New Year with Advocacy, Empowerment, and Support
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As the clock struck midnight, marking the start of a new year, Annette found herself immersed in a flood of memories and significant events. On this episode of Parenting Impossible, carrying the weight of sorrow from the loss of her beloved daughter Elizabeth but strengthened by ten years of affection and the development of the Special Needs Law Gr…
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223: Embracing a Sabbatical Year: Reflections on Change, Growth, and Finding True Joy
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Sometimes, it’s essential to step back and assess the path we're on - that's exactly what I did this year. After years of fighting the impacts of a global crisis on both my personal and professional life, I made the radical decision to take a sabbatical year. A year to disconnect from “extracurriculars” and focus on my business, my team, and myself…
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Advocating for Universal Changing Tables: Changing Spaces Campaign
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Ever felt the pangs of frustration trying to navigate public spaces with a disability or care for someone who does? This frustration fueled the journey of an extraordinary parent advocating for change, Jayme Betts who serves as the Massachusetts Chapter Leader of the Changing Spaces Campaign. She shares an illuminating exploration of her mission to…
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Housing for Adults with Disabilities: Shared Living Solutions
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What's one of the biggest issues most special needs families worry about? Housing. This episode unlocks the complexities of the intricate world of housing for those with some form of intellectual or developmental disability or (IDD) with the help of special guest, Pam Blanton, founder and CEO of Partners4Housing. Tune in to discover how Partners4Ho…
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The Power of a Picture: Special Needs Portraiture
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What happens when a mother’s fierce love for her special needs child intertwines with her passion for photography? Magic! Join us on this heartwarming journey with Marcie Randall, a dedicated mother, and an exceptional photographer, as she turns her struggles and triumphs navigating the healthcare system for her medically fragile son into a beacon …
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Transition Planning for a Special Needs Student: A Mom and Son's Successful Journey
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Could you imagine being a mom and an Assistive Technology Specialist, honeycombing through multiple strategies to craft tools that best support your special needs child? Well, meet Cheryl Farley. A passionate mother and a specialist who's spent years perfecting this very craft. She's graced us with her story, detailing the educational journey of he…
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National Suicide Prevention Month: The Healing Power of Kindness
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The intensity of grief can feel like an insurmountable mountain. A profound loss, the passing of Host Annette Hines' beloved daughter, Elizabeth, led her down a path of unimaginable pain, reshaping her identity as a mother and her life. Through the waves of grief, Annette discovered a lifeline in a local grief group, offering a haven where she coul…
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Recollect Season 4 Cross Cultural Episode 1 - with Annette Saunooke Clapsaddle: Where Are All the Acorns: Two WOC Writers Who Left Their Colonized Teaching Jobs
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Welcome to Recollect Season 4 Cross Cultural. In all of the episodes of this season I extend the conversation about Black women decolonizing to women of color. One of the internalized behaviors that makes capitalism and colonization work, is being used and abused by the false system and not talking to each other about it. If we don't band together …
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Demystifying Sensory Processing Disorder: Tips to Help from Harkla
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Are you ready to uncover the mysteries of Sensory Processing Disorder? We're elated to have certified occupational therapist assistants, Rachel Harrington and Jessica Hill, founders of Harkla Co in Boise, ID, on our show today. These remarkable women have recently become Certified Primitive Reflex Clinical Specialists, demonstrating their relentles…
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Growing Up as a Special Needs Sibling
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Have you ever wondered about the unique life experiences of siblings of special needs children? We promise to enlighten you on this rarely discussed topic, as we welcome two individuals who've lived this reality -- Hillary Dunn Stanisz, a senior attorney at the Disability Law Center in Boston, and Alexandria Nadworny, a special needs financial plan…
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Building a Supportive Community: The Power of Connection in Special Needs Parenting
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In an emotionally charged conversation with Eric Jorgensen of True North Disability Planning, we venture deep into the heart of community and its indispensable role in special needs parenting. Through recounting her own journey with her daughter Elizabeth, born with a mitochondrial defect, Host Annette Hines unveils how community acted as their fam…
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Your Autism Game Plan with Joya Van Der Laan
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Navigating the unknown waters of parenting a child with autism can feel like being adrift without a compass. In this dynamic conversation, we had the privilege of speaking with Joya Vandalan, a mother of three and a family nurse practitioner, who found her North Star in the midst of her own experiences raising a child with autism. Joya not only bre…
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Where to Start with Special Needs Estate Planning: Steps to Success
27:59
27:59
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27:59
Knowing where to start with estate and special needs planning can be an intimidating task. However, don't be daunted, because this episode is your lifeline to understanding and managing this process effectively. Host Annette Hines describes the types of life planning she does for clients -- estate planning, guardianships and legal authorities, and …
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1
Back-to-School Checklist for Families with Disabilities
36:31
36:31
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36:31
Navigating the back-to-school season can be a significant challenge, especially if your loved one is living with disabilities. As a mother of a profoundly disabled daughter, Elizabeth, Host Annette Hines has learned that preparation is everything. From creating checklists to setting achievable goals, we explore how to keep things in order, ensuring…
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1
Remembering Elizabeth and the Joyful Moments
21:44
21:44
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21:44
This episode is a re-release of a previous episode that aired in May 2020 in remembrance of Annette Hines' daughter Elizabeth who passed away from mitochondrial disease in 2013. Hines reflects on the heartwarming and sometimes heart-wrenching journey of being a special needs parent that involves joy, silver linings found in loss, and the challenges…
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1
Raja Marhaba: A Mother's Fight for Special Education Justice
1:03:41
1:03:41
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1:03:41
Hold your breath as you plunge into an awe-inspiring journey with Raja Marhaba, Special Education Advocate, Author (UNSTOPPABLE), and Founder of The Jonathan Foundation for Children with Learning Disabilities. Embark on a monumental David and Goliath journey that showcases a mother's determination in the face of adversity. Raja's struggles with a b…
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