सर्वश्रेष्ठ Totango पॉडकास्टस (2024)

1
Pre-Sales for Customer Success | Sumant Pal - Totango, Veritas 29:47

1+ y ago29:47

29:47

Alok Shukla, in a conversation with Sumant Pal, Ex-SVP of Sales Engineering at Totango, Ex-Veritas, on why the presales and customer success are converging and why post-sales is the main revenue driver for most saas businesses.द्वारा Alok Shukla, Sumant Pal

1
Product Led Pre & Post Sales Engineering | Paulo Rodriguez - Vanta, Dropbox, Google 38:08

1+ y ago38:08

38:08

Alok Shukla, in a conversation with Paulo Rodriguez, Head of International Sales for Vanta, Former head of B2B growth strategy at Dropbox, on why the future of Enterprise PLG/PLS resides in a symbiotic co-existence between Pre/Post Sales Engineering and Product Automation.द्वारा Alok Shukla, Paulo Rodriguez

1
What is wrong with customer success and how to fix it? 26:45

1+ y ago26:45

26:45

Alok Shukla, in a conversation with Gilad Shriki, Co-founder of Descope, Former VP of Customer Success at Palo Alto Networks, on why customer success tools of today are problematic and why the future of customer success lies in data-driven automation.द्वारा Alok Shukla

1
Data Driven Sales Engineering | Varun Badhwar - Endor Labs , Palo Alto Networks 26:56

1+ y ago26:56

26:56

Alok Shukla, in a conversation with Varun Badhwar, Founder/CEO of Endor Labs, Former GM/SVP of Prisma Cloud at Palo Alto Networks, on why being data-driven and product led is the future of enterprise sales engineering. An alumnus of USC, Varun currently serves as the Founder & CEO of Endor Labs, a startup focused on software supply chain security. …

1
Sales Engineering is Customer Success Engineering | Rubrik's Alok Agrawal 32:58

2y ago32:58

32:58

Alok Shukla, in a conversation with Alok Agrawal, VP of Global Sales Engineering at Rubrik. 👉 Why Sales Engineering and Customer Success Engineering should be the same role. 👉 Who is the future sales engineer? Alok Shukla is CEO and Co-founder at FunnelStory.द्वारा Alok Shukla, Alok Agrawal

1
Are sales engineers relevant in a product led enterprise? 44:16

2y ago44:16

44:16

Alok Shukla, in a conversation with Paul Steen and James Still, on sales engineers and their ability to forecast the success or failure of a sales opportunity, plus how sales engineers are relevant in a product-led enterprise. Paul Steen is Principal Sales Engineer at Imperva, and James Still ran North America for marquee sales companies such as Im…

1
Flashback - How Demisto turbo-charged sales engineering with data and automation? 37:05

2y ago37:05

37:05

Alok Shukla, in a conversation with Rishi Bhargava and Amir Khayat , to define sales engineering and figure out the relevancy of sales engineering in a product-led world. After Demisto's success, Rishi Bhargava (LinkedIn, Twitter) is onto his new startup Descope, focused on making user authentication and authorization easy for every application. Yo…

1
The art and science of customer success with Morgan Courtney, Director of Customer Success at Taskrabbit 39:03

2y ago39:03

39:03

Today’s episode features an interview with Morgan Courtney, Director of Customer Success at Taskrabbit. Taskrabbit is a marketplace platform that makes the neighborhood a little more familiar by conveniently connecting people with Taskers to handle everyday home to-do’s. With expertise that includes strategy and program planning, customer success, …

1
So, What is Sales Engineering anyways? 41:27

2y ago41:27

41:27

Alok Shukla, in a conversation with Pinkesh Shah and Scott Taschler, to define sales engineering and figure out the relevancy of sales engineering in a product-led world. Pinkesh Shah is the Executive Vice President of Products at Qualys, and Scott Taschler is a phenomenal sales engineer and currently a marketing guru. Alok Shukla is CEO and Co-fou…

1
Solving customer problems at scale with Jay Nathan, EVP & Chief Customer Officer at Higher Logic 44:47

2y ago44:47

44:47

Today’s episode features an interview with Jay Nathan, EVP & Chief Customer Officer at Higher Logic. Higher Logic is an industry leader in cloud-based engagement platforms with a data-driven approach that gives organizations an expanded suite of engagement capabilities. By serving in a variety of executive roles across customer success, product, se…

1
Maintaining gratitude for the customer with Eran Ashkenazi, Chief Customer Officer at SentinelOne 41:24

2y ago41:24

41:24

This episode of CS No BS features an interview with Eran Ashkenazi, Chief Customer Officer at SentinelOne. SentinelOne is a pioneer in delivering autonomous security for the endpoint, data center, and cloud environments to help organizations secure their assets with speed and simplicity. Eran is an experienced business-oriented technology leader wi…

1
BONUS: The biggest BS in CS 15:06

2y ago15:06

15:06

Welcome to CS, No BS: Your practical playbook for delivering net revenue retention… the holy grail of customer growth. On our first season of the podcast, we’ve talked to some of the brightest minds and key voices in Customer Success. Today we’re bringing you a bonus episode where our recent guests spotlight the biggest BS in CS and share how to ov…

1
Delivering on customer expectations with Kerri Brown, Head of Customer Success Strategy Execution at SAP 39:55

2y ago39:55

39:55

This episode of CS No BS features an interview with Kerri Brown, Head of Customer Success Strategy Execution at SAP. SAP is one of the world’s leading producers of software for the management of business processes, developing solutions that facilitate effective data processing and information flow across organizations. Kerri leads a global team of …

1
Owning the moment trumps owning the customer with Shona Fenner, Sr. Customer Success Operations Manager 50:19

2y ago50:19

50:19

This episode of CS No BS features an interview with Shona Fenner, Sr. Customer Success Operations Manager at PetDesk. Designed with busy veterinary practices in mind, PetDesk streamlines client communication to keep staff happy, patients healthy, and practices profitable. With more than seven years at PetDesk in a number of roles, Shona has develop…

1
Building CS from scratch with Maranda Dziekonski, Chief Customer Officer at Swiftly 44:04

2y ago44:04

44:04

This episode of CS No BS features an interview with Maranda Dziekonski, Chief Customer Officer at Swiftly. Swiftly, the first Connected Transit Platform, helps transit agencies improve their service reliability, passenger information, and operational efficiency. Maranda is a ground-up builder and leader with a passion for setting up the right teams…

1
The power of being proactive with Brent Cogswell, Head of Customer Success at Schneider Electric 45:23

2y ago45:23

45:23

This episode of CS No BS features an interview with Brent Cogswell, Head of Customer Success at Schneider Electric. Schneider Electric's purpose is to empower all to make the most of energy and resources, bridging progress and sustainability for all. Brent has 27 years of progressive advancement through Schneider Electric, beginning his development…

1
Customer journey as a product with Guy Nirpaz, Founder and CEO of Totango 40:19

2y ago40:19

40:19

This episode of CS No BS features an interview with Guy Nirpaz, Founder and CEO at Totango, the fastest-growing, most trusted Customer Success company in the world. Totango started in 2010 when Guy saw an opportunity to use the cloud to process billions of customer signals and make meaning for customer-facing teams. Since then, he’s been on the for…

1
Trailer 1:18

2y ago1:18

1:18

Let’s face it, customer success is full of it. If you work in CS, you know there’s a lot of fluff and nonsense out there. But you don’t need any more generic advice about putting the customer first or how to run a QBR. You need practical, real world tips to help you solve the problems you’re facing right now. In this podcast, Totango COO and Presid…

पॉडकास्ट सुनने लायक

Totango पॉडकास्टस

पॉडकास्ट सुनने लायक

1
CS No BS

Totango

1
FunnelStory

Alok Shukla

1
Pre-Sales for Customer Success | Sumant Pal - Totango, Veritas 29:47

1
Product Led Pre & Post Sales Engineering | Paulo Rodriguez - Vanta, Dropbox, Google 38:08

1
What is wrong with customer success and how to fix it? 26:45

1
Data Driven Sales Engineering | Varun Badhwar - Endor Labs , Palo Alto Networks 26:56

1
Sales Engineering is Customer Success Engineering | Rubrik's Alok Agrawal 32:58

1
Are sales engineers relevant in a product led enterprise? 44:16

1
Flashback - How Demisto turbo-charged sales engineering with data and automation? 37:05

1
The art and science of customer success with Morgan Courtney, Director of Customer Success at Taskrabbit 39:03

1
So, What is Sales Engineering anyways? 41:27

1
Solving customer problems at scale with Jay Nathan, EVP & Chief Customer Officer at Higher Logic 44:47

1
Maintaining gratitude for the customer with Eran Ashkenazi, Chief Customer Officer at SentinelOne 41:24

1
BONUS: The biggest BS in CS 15:06

1
Delivering on customer expectations with Kerri Brown, Head of Customer Success Strategy Execution at SAP 39:55

1
Owning the moment trumps owning the customer with Shona Fenner, Sr. Customer Success Operations Manager 50:19

1
Building CS from scratch with Maranda Dziekonski, Chief Customer Officer at Swiftly 44:04

1
The power of being proactive with Brent Cogswell, Head of Customer Success at Schneider Electric 45:23

1
Customer journey as a product with Guy Nirpaz, Founder and CEO of Totango 40:19

1
Trailer 1:18

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