A.I., Empathy and Goal-Aligned Health Care

Health Calls

When working with patients, it is essential for palliative care providers to have goal-oriented conversations. Without them, caregivers may not efficiently and collaboratively meet the patients' needs and goals for their own care. How can new technologies enhance these conversations, both from a productivity and a human relationship standpoint?

Matthew Gonzales, MD, of the Institute for Human Caring at Providence, joins the conversation to discuss IHC, the center’s successes, and its use of generative artificial intelligence. Gonzales lays out how “EmpathyAI” can enhance caregiver-to-patient interactions and lead to better outcomes for patients in a goal-aligned care model.

Resources

Visit the IHC’s official website to learn more about its work