Tampa International Airport - Embracing Microsoft Teams and AV Innovation

Microsoft Teams Insider

26:18

How do you know when it’s time to make your next big career move? With International Women’s Day around the corner, we are excited to feature Avni Patel Thompson, Founder and CEO of Milo. Avni is building technology that directly supports the often overlooked emotional and logistical labor that falls on parents—especially women. Milo is an AI assistant designed to help families manage that invisible load more efficiently. In this episode, Avni shares her journey from studying chemistry to holding leadership roles at global brands like Adidas and Starbucks, to launching her own ventures. She discusses how she approaches career transitions, the importance of unpleasant experiences, and why she’s focused on making everyday life easier for parents. [01:26] Avni's University Days and Early Career [04:36] Non-Linear Career Paths [05:16] Pursuing Steep Learning Curves [11:51] Entrepreneurship and Safety Nets [15:22] Lived Experiences and Milo [19:55] Avni’s In Her Ellement Moment [20:03] Reflections Links: Avni Patel Thompson on LinkedIn Suchi Srinivasan on LinkedIn Kamila Rakhimova on LinkedIn Ipsos report on the future of parenting About In Her Ellement: In Her Ellement highlights the women and allies leading the charge in digital, business, and technology innovation. Through engaging conversations, the podcast explores their journeys—celebrating successes and acknowledging the balance between work and family. Most importantly, it asks: when was the moment you realized you hadn’t just arrived—you were truly in your element? About The Hosts: Suchi Srinivasan is an expert in AI and digital transformation. Originally from India, her career includes roles at trailblazing organizations like Bell Labs and Microsoft. In 2011, she co-founded the Cleanweb Hackathon, a global initiative driving IT-powered climate solutions with over 10,000 members across 25+ countries. She also advises Women in Cloud, aiming to create $1B in economic opportunities for women entrepreneurs by 2030. Kamila Rakhimova is a fintech leader whose journey took her from Tajikistan to the U.S., where she built a career on her own terms. Leveraging her English proficiency and international relations expertise, she discovered the power of microfinance and moved to the U.S., eventually leading Amazon's Alexa Fund to support underrepresented founders. Subscribe to In Her Ellement on your podcast app of choice to hear meaningful conversations with women in digital, business, and technology.…

about a year ago 23:16

MP3•एपिसोड होम

Doug Wycoff, Director of Digital Technologies and Innovation at Tampa International Airport, and Rebecca Criswell, Account Manager at AVI-SPL, explain the technological innovations at Tampa International Airport, including use of Microsoft Teams, digital signage, and advanced AV solutions.

The rapid technological transformation from pre-Covid to present and the acceleration of Microsoft Teams adoption
Importance of standardisation across different room sizes and configurations in the airport's SkyCenter to ensure efficiency and ease of maintenance
Hot desking solution enabling flexibility for employees to reserve and use spaces efficiently with real-time location tracking
Tampa Airport's outdoor parking lot video wall offering up-to-date flight information to help manage traffic and improve customer experience
The importance of innovative solutions and strong vendor relationships

Thanks to AVI-SPL, this episode's sponsor, for your continued support.

97 एपिसोडस

#Tech #Tom Arbuthnot

Microsoft Teams Insider

Tampa International Airport - Embracing Microsoft Teams and AV Innovation

Microsoft Teams Insider

published about a year ago

साझा करें

MP3•एपिसोड होम

The rapid technological transformation from pre-Covid to present and the acceleration of Microsoft Teams adoption
Importance of standardisation across different room sizes and configurations in the airport's SkyCenter to ensure efficiency and ease of maintenance
Hot desking solution enabling flexibility for employees to reserve and use spaces efficiently with real-time location tracking
Tampa Airport's outdoor parking lot video wall offering up-to-date flight information to help manage traffic and improve customer experience
The importance of innovative solutions and strong vendor relationships

Thanks to AVI-SPL, this episode's sponsor, for your continued support.

97 एपिसोडस

#Tech #Tom Arbuthnot

All episodes

Microsoft Teams Insider

1
Microsoft Teams Queues App with Scott Plette, Partner Group Product Manager - Calling and Premium 24:10

3 days ago24:10

24:10

Scott Plette, Partner Group Program Manager for Teams Calling and Premium shares his insights into how the Queues app is offering new capabilities and value to customers. How Queues App is enhancing team collaboration, managing customer calls, and providing reporting and insights Upcoming features include shared call history, integration with Microsoft Shifts, and enhanced mobile capabilities How the integration of AI, including Copilot features, will provide intelligent insights, automate call recaps, and enhance customer interaction analytics. Advanced call monitoring features coming soon include barge, whisper, and monitor functionalities Thanks to Ribbon, this episode's sponsor, for their continued support and for helping to make content like this possible…

Microsoft Teams Insider

1
Microsoft Teams Update - Enterprise Connect Special - March 2025 15:14

5 days ago15:14

15:14

Microsoft Teams Monthly Update - Enterprise Connect Special - March 2025 10 Teams Client Updates Live Web Chat Interpreter Agent Demo 8 Meetings and Events Updates Facilitator Agent on MTR 9 Teams Rooms and Places Updates Teams Phone Extensibility Explained 9 Teams Phone Updates Events Thanks to Pure IP , this month's benefactor, for your support of Empowering.Cloud and the community. Note that this is an audio-only version of the update, so if you would like to see the accompanying slides, please watch the video version on Empowering.Cloud…

Microsoft Teams Insider

1
The Path from PBX to Microsoft Teams Phone with Tom Garland, Global Service Delivery Manager 21:42

10 days ago21:42

21:42

Tom Garland, Global Service Delivery Manager at Willis Towers Watson shares an insight to the journey from traditional PBX systems to Skype for Business, and then to Microsoft Teams. Key considerations and challenges in implementing such large-scale telephony changes across a diverse global workforce The importance of aligning projects with business requirements and managing user expectations to prevent operational complications Specific regional challenges, and experience in implementing Operator Connect in countries like India The importance of adhering to compliance requirements through sophisticated call recording systems and practical approaches for managing call data efficiently Thanks to Pure IP, this episode's sponsor, for their continued support.…

Microsoft Teams Insider

1
Mastering Microsoft 365 Change with Ally Ward, M365 Global Service Owner 32:46

17 days ago32:46

32:46

Ally Ward , M365 Global Service Owner at a major legal firm, unravels the complexities of managing Microsoft 365 change, sharing effective strategies for handling frequent updates and ensuring seamless IT operations. Ally's role in managing Microsoft 365 changes, focusing on assessing the impact of updates and determining necessary actions for adoption or compliance How change information can be distributed through Teams channels and how to alert relevant subject matter experts to the appropriate information Balancing the need for awareness with the risk of information overload in terms of end-user communication The value of investing in resources to manage Microsoft 365 change effectively Thanks to Ribbon , this episode's sponsor, for their continued support.…

Microsoft Teams Insider

1
Copilot Practical Applications and Success Stories with Sarah Miller 25:23

24 days ago25:23

25:23

Sarah Miller , Senior Product Marketing Manager - Microsoft 365 Copilot at Microsoft, dives into practical applications of Microsoft Copilot Agents The concept of Copilots and the journey organisations take to adopt and integrate this AI technology effectively Real-world use cases, including how Pets at Home are using AI agents to improve operations and efficiency Importance of enterprise security in AI adoption The concept of AI agents, their functions and business value across different industries How Copilot Dashboard and Success Kit can assist organisations in measuring AI impact and managing AI deployment Many thanks to Crestron , this episode's sponsor, for their continued support.…

Microsoft Teams Insider

1
Microsoft Teams Phone and Rooms at Kingfisher, Revolutionising Retail Communications 35:12

4 weeks ago35:12

35:12

Matt Sheldrick , M365 Product Designer at Kingfisher, a multi-national retail group with renowned brands including B&Q and Screwfix, shares how the organisation has embraced Microsoft Teams to revolutionise collaboration. How Kingfisher deployed video capabilities in all meeting rooms and even stores The importance of quick, efficient and robust room setups The transition to Teams Phone and streamlining communication, focusing on flexibility and local presence AI adoption and automation enhancing productivity Thanks to Logitech , this episode's sponsor, for their continued support.…

Microsoft Teams Insider

1
Understanding Microsoft Teams Premium: Features and Use Cases 24:22

5 weeks ago24:22

24:22

Mansoor Malik , Principal Group Product Manager - Microsoft Teams at Microsoft, explores the world of Microsoft Teams Premium, a significant focus for Microsoft in 2025. Teams Premium enables organisations to better manage communications and advanced workloads efficiently in a hybrid workplace. Headline features include Intelligent Recap, Queues app and Microsoft Places Find out about lesser-known but still valuable features Realising the ROI for Teams Premium Thanks to Logitech , this episode's sponsor, for their continued support.…

Microsoft Teams Insider

1
Microsoft Teams Update - February 2025 14:41

6 weeks ago14:41

14:41

Microsoft Teams Monthly Update - February 2025 Microsoft Teams Rooms Express Install ISE News and New Devices MDEP – New OEMs and ODMs MTRoW Boards + Edge WebApps MTRoW Multiple Camera View Microsoft Teams Super Resolution New Teams Phone Mobile Provider Roadmap Events Thanks to Ribbon , this month's benefactor, for your support of Empowering.Cloud and the community. Note that this is an audio-only version of the update, so if you would like to see the accompanying slides, please watch the video version over on Empowering.Cloud…

Microsoft Teams Insider

1
UC Status Podcast Crossover- Thoughts on 2025 from a combined 40+ years in UC 49:47

6 weeks ago49:47

49:47

In a podcast crossover, Tom Arbuthnot joins friends Randy Chapman, Mark Vale, and Shawn Harry in episode 65 of the UC Status Podcast, where they discuss all things Microsoft Teams, AI, and future innovations. What were the big Microsoft Teams features of 2024, and a look at the Roadmap for 2025 The impact of Teams Premium on user experiences and how businesses are leveraging its features, including branding, intelligent recaps and integration with external platforms The increasing support of BYOD rooms Copilot's future trajectory and how AI will impact contact center…

Microsoft Teams Insider

1
Chandra Chivukula, Vice President, Engineering Microsoft Teams 27:43

7 weeks ago27:43

27:43

Chandra Chivukula , Vice President of Engineering for Microsoft Teams, talks to Tom about the engineering strategies behind Microsoft Teams and how moving all users to the new client in 2024 has enabled more efficient and agile collaboration and a foundation for future innovation. Evolution of Microsoft Teams and Architecture How Microsoft successfully transitioned over 320 million users to the new Teams client The goal of consistency of Teams features across different platforms, including Windows, Mac, iOS and Android Release management, internal rings and the TAP program Thanks to Landis , this episode's sponsor, for their continued support.…

Microsoft Teams Insider

1
Video Rooms in 2025 with Olly Henderson, Head of Video Product Jabra 30:49

7 weeks ago30:49

30:49

Olly Henderson , Head of Video Product Management and Portfolio at Jabra, discusses the evolution of meeting room technology and how Jabra is redefining enterprise audio and video conferencing solutions. Launch of Panacast 40 VBS - a new Android bar designed for small huddle rooms The Role of Edge AI in Jabra's video solutions for optimal performance and reduced cloud dependency The Future of BYOD in Meeting Rooms Jabra's partnerships and collaborative efforts to enhance their product offerings, including the integration of the Microsoft Device Ecosystem Platform (MDEP) Simplifying the deployment process and reducing costs with features including zero-touch deployment and Jabra Plus management platform advancements Thanks to Jabra , this episode's sponsor, for their continued support.…

Microsoft Teams Insider

1
City of Independence, from Analog Phones to Microsoft Teams and Five9 over 20 locations 17:04

8 weeks ago17:04

17:04

Chris A. Johnson , Municipal Cyber Center Manager at the City of Independence, Missouri, shares their journey from an old analog phone system to a modern cloud-based communication infrastructure using Microsoft Teams and Five9 with the help of AVI-SPL. The transition from an outdated Avaya phone system to modern cloud platforms Collaborating with AVI-SPL accelerated the transformation timeline from a multi-year to a 2-year project Automating processes, improving contact center capabilities and better resident satisfaction Enabling hybrid work flexibility, improving job satisfaction and retention Thanks to AVI-SPL , this episode's sponsor, for their continued support.…

Microsoft Teams Insider

1
Microsoft Teams Phone Success at Derby City Council 22:06

9 weeks ago22:06

22:06

Kathie Anderson, IT Change Manager at Derby City Council, shares the experience of transitioning to Microsoft Teams and meeting the unique challenges faced by local authorities. How Derby City Council transitioned from PBX to Skype for Business and then to Microsoft Teams during the pandemic, condensing the six-month rollout into just six weeks to facilitate remote working Integration of Luware's contact center solution into Microsoft Teams, improving flexibility and efficiency The significant positive impact on essential services, ensuring critical calls are not missed and enabling rapid response The power of Luware's Power BI reporting allows Derby City Council to gain valuable insights into call patterns and performance Thanks to Luware , this episode's sponsor, for their continued support.…

Microsoft Teams Insider

1
Customer Stories and Enhancing Meetings with AI, Brad Hintze, Crestron 23:14

10 weeks ago23:14

23:14

Brad Hintze , EVP Global Marketing at Crestron, shares customer stories about how Crestron enhances customer meeting room experiences. Examples from Puma, Fortuna Entertainment Group and Blue Water Financial Services Crestron's wide array of solutions cater to diverse meeting room setups from small huddle rooms to large boardrooms The growing significance of AI features such as transcription in meeting spaces The importance of superior audio quality when it comes to AI Developments coming in 2025, including advancements in visual AI, multi-camera systems Thanks to Crestron , this episode's sponsor, for their continued support.…

Microsoft Teams Insider

1
"AV and IT have converged", Tim Albright AVNation 26:25

11 weeks ago26:25

26:25

Tim Albright , President of AVNation Media, shares his insights into the convergence of AV and IT and the evolving landscape of meetings and video conferencing. Origins of AVNation, an online media platform dedicated to the audio-visual sector The critical role of video conferencing in today's hybrid work models and the importance of standardized solutions How Microsoft certified devices drive quality and consistency in user experiences Emerging trends such as multi-camera setups and the role of AI in enhancing video conferencing Thanks to AudioCodes, this episode's sponsor, for their continued support…

Microsoft Teams Insider

1
Microsoft Teams Update - January 2025 15:04

11 weeks ago15:04

15:04

Microsoft Teams Monthly Update - January 2025 SMS in Teams Teams Web chat widget Transcripts on by default Meeting Recap share link Mandatory Android Updates and AOSP MTR Captions additional languages MTR Windows 10 EOL Queues App Roadmap Microsoft 365 Copilot Chat Events Thanks to Logitech , this month's benefactor, for your support of Empowering.Cloud and the community. Note that this is an audio-only version of the update, so if you would like to see the accompanying slides, please watch the video version over on Empowering.Cloud…

Microsoft Teams Insider

1
Bring Your Own Device Microsoft Teams Meetings with Eshan Mathur, Senior Product Manager 38:41

11 weeks ago38:41

38:41

Eshan Mathur , Senior Product Manager at Microsoft, helps us understand the evolving Bring Your Own Device (BYOD) landscape within Microsoft Teams, focusing on Microsoft's aim to provide seamless user experiences and enhanced manageability for IT admins for BYOD. Eshan's unique career journey from game development, including 'Where's my water', to enterprise solutions Enhancements in Microsoft Teams BYOD experiences, including automatic audio device selection Auto-association for managing shared devices Future BYOD developments and recommendations for organisations in BYOD scenarios Thanks to Logitech , this episode's sponsor, for their continued support.…

Microsoft Teams Insider

1
Microsoft Teams and Teams Phone in 2025 with Metrigy's Irwin Lazar 27:34

12 weeks ago27:34

27:34

Irwin Lazar , President and Principal Analyst at Metrigy discusses key trends and insights in the unified communications and collaboration space and shares thoughts for 2025 How companies are navigating the complexities of hybrid work Moving beyond the hype of AI to practical deployments and adoption Microsoft Teams' increasing presence in meetings, messaging and as a voice platform How companies are choosing between Teams Phone Mobile, Direct Routing and Microsoft Teams Operator Connect Thanks to AVI-SPL , this episode's sponsor, for their continued support.…

Microsoft Teams Insider

1
Teams Phone Product Management - Balancing Innovation and Fundamentals 22:10

12 weeks ago22:10

22:10

Emily Kirby George , Microsoft Teams Product Manager at Microsoft, shares her unique perspective on product management in the world of Microsoft Teams Phone, sharing challenges of balancing innovation with fundamental reliability. Emily's path from support Skype for Business to a Senior Product Manager on the Microsoft Teams Calling team How Microsoft prioritizes features, balancing traditional phone system requirements with new AI opportunities The importance of maintaining robust, reliable fundamentals in Teams Phone and ensuring service stability How AI is being integrated into Teams Phone Thanks to Logitech , this episode's sponsor, for their continued support.…

Microsoft Teams Insider

1
From Microsoft to SOFTEL: Aaron Steele's Teams Journey 32:43

14 weeks ago32:43

32:43

Aaron Steele , Practice Lead at SOFTEL shares his journey through Microsoft to his current role of SOFTEL, and his thoughts on the ever-evolving UC landscape. The development and scaling of Microsoft Teams in unique scenarios such as global sports organizations during the Covid-19 pandemic Innovations in broadcasting including the use of NDI for creating interactive experiences at events such as the NBA bubble games The challenge small-medium businesses face with integrating Teams Phone How AI can be leveraged to improve use and admin experience, particularly in contact centers Thanks to Neat , this episode's sponsor, for their continued support.…

Microsoft Teams Insider

1
Truly Cloud Native SBCs and voice services with Mark Cobbold at Ribbon 24:42

15 weeks ago24:42

24:42

Mark Cobbold , Vice President of Product Management at Ribbon Communications, explores the evolution of telecom networks from hardware to cloud-native solutions. The benefits of cloud-native deployments include reduced operational costs, improved software velocity and robust network security The variety of cloud deployment models and how they cater for different business needs Using real-time insights into network performance to help pinpoint and resolve issues efficiently Ribbon's innovative approach to cloud architecture, enabling flexibility, security and operational efficiency Thanks to Ribbon , this episode's sponsor, for their continued support.…

Microsoft Teams Insider

1
Deploying Teams Rooms and Teams Phone in Finance 34:29

15 weeks ago34:29

34:29

Charles Mason , Head of Digital Workplace at TP ICAP shares insights into the deployment of Microsoft Teams Rooms and Teams Phone, and the impact of Copilot. Selecting and standardizing Teams Rooms equipment across a global office network Complexities of integrating Teams Phone with legacy and trader voice systems in the finance industry TP ICAPs' journey with Copilot, including compliance considerations and how AI is streamlining productivity and innovation Managing fast-paced changes in Microsoft 365 environments whilst ensuring compliance and operational efficiency in the finance industry The future of digital workplace technologies in optimising collaboration and business operations Thanks to Logitech , this episode's sponsor, for their continued support.…

Microsoft Teams Insider

1
Multicam and Multistream video with Logitech's Henry Levak 19:17

17 weeks ago19:17

19:17

Henry Levak , Vice President of Product at Logitech for Business, discusses the company's innovations in video conferencing technology and workplace experiences. The Logi Sight was recently recognised among Time's best innovations of 2024 Development of multi-camera and multi-stream technology Logi's new software capabilities, including auto-booking and releasing meeting rooms to combat 'ghost meetings' Future innovations in Logi product offerings, including insights and analytics Thanks to Logitech , this episode's sponsor, for their continued support.…

Microsoft Teams Insider

1
Teams Phone Theme Parks and Attractions Globally 25:49

18 weeks ago25:49

25:49

Paul Cornish , UC Architect at Merlin Entertainment, dives into the unique challenges of deploying communications in large theme parks, hotels and attractions globally. Merlin operates around 140 attractions worldwide, each with unique telephony needs The transition from Skype for Business to Teams Cloud-based telephony and its cost-effectiveness Standardisation in meeting room technology Best practices for managing complex deployments Thanks to Pure IP , this episode's sponsor, for their continued support.…

Microsoft Teams Insider

1
Jabra Enhance Value with Device Updates 20:00

18 weeks ago20:00

20:00

Josh Blalock , Chief Video Evangelist at Jabra, discusses the latest developments in Jabra's video solutions, focusing on the PanaCast 50 and VBS. Jabra's PanaCast series includes innovative video solutions for meetings The significant feature adds over the life of the PanaCast 50 Jabra's Android Bar - features and flexibility Working closely with Microsoft and MDEP Thanks to Jabra , this episode's sponsor, for your continued support.…

Microsoft Teams Insider

1
The Future of Event Management with Microsoft Teams 22:11

19 weeks ago22:11

22:11

Preethi Ramarathinam , Head of Product - Microsoft Teams Virtual Event at Microsoft, dives into Teams capabilities for hosting large external virtual events, webinars, and town halls. Microsoft Teams is expanding beyond traditional collaboration scenarios Internal large use cases for Microsoft Teams include AMA sessions and Town Halls External use cases such as training and product launches Recent key features Future Roadmap for Teams event and AI integration Thanks to Landis , this episode's sponsor, for their continued support.…

Microsoft Teams Insider

1
Microsoft Teams Impact on Telephony, Patrick Watson, Head of Research Cavell 34:07

19 weeks ago34:07

34:07

Patrick Watson , Head of Research at Cavell, discusses the evolving landscape of telephony, the impact of Microsoft Teams, market trends and the role of AI in Contact Centers. Microsoft Teams has significantly disrupted the telephony market Direct routing remains the dominant solution for Teams telephony users Discussing market dynamics and trends in telephony and differences in the enterprise and SMB markets AI is set to transform contact centers Look out for Cavell Enable London in December Thanks to AudioCodes , this episode's sponsor, for their continued support.…

Microsoft Teams Insider

1
Reinventing Workplace Collaboration with AI 30:52

20 weeks ago30:52

30:52

Mohammed Khalifa, Microsoft Alliance Manager HP Poly and Kimberly Tee , Lenovo Smart Collaboration EMEA join Tom to dive deep into the evolving landscape of collaborative tools and meeting room technology The shift in innovation focus from major updates to software and hardware hardware refinements Exploring AI's role in the meeting room: automatic enhancements vs user-driven experiences Barriers to adoption including IT administration, cyber security concerns and organizational readiness Thanks to Landis , this episode's sponsor, for their continued support.…

Microsoft Teams Insider

1
Key Considerations for Greenfield Workspaces, Pardeep Gill, Senior Enterprise Architect 29:30

21 weeks ago29:30

29:30

Pardeep Gill , Senior Enterprise Architect at a global legal firm, shares his insights on the role of technology in modern workspaces. Flexible workspaces are becoming essential in professional services User experience is a key focus in modern office designs Sustainability must also be considered in technology procurement AV design must be integrated early in new builds Interoperability between meeting platforms is crucial in enterprise environments Thanks to Luware , this episode's sponsor, for their continued support…

Microsoft Teams Insider

1
The Need for Meeting Interop with Pexip CEO Trond Johannessen 24:37

21 weeks ago24:37