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Upshots: Do You Really Need a Customer Community? with Heather Foeh
Manage episode 432673301 series 3523863
J.B. Skelton and Molly McMahon, J.B. Skelton, and Molly McMahon द्वारा प्रदान की गई सामग्री. एपिसोड, ग्राफिक्स और पॉडकास्ट विवरण सहित सभी पॉडकास्ट सामग्री J.B. Skelton and Molly McMahon, J.B. Skelton, and Molly McMahon या उनके पॉडकास्ट प्लेटफ़ॉर्म पार्टनर द्वारा सीधे अपलोड और प्रदान की जाती है। यदि आपको लगता है कि कोई आपकी अनुमति के बिना आपके कॉपीराइट किए गए कार्य का उपयोग कर रहा है, तो आप यहां बताई गई प्रक्रिया का पालन कर सकते हैं https://hi.player.fm/legal।
Building a customer community has been on the goal sheet for most B2B and consumer product companies at some point or another. But do your customers really need one? And are you ready to go all in to make it work? In this episode, Micah is joined by customer community consultant Heather Foeh to break down the elements of successful online communities and some common misconceptions. With actionable strategies for starting small and scaling effectively, this episode is packed with valuable tips to help you build a thriving and engaged customer base - or avoid a potential misstep altogether.
"Customer vibe is very hard to put into an ROI. Once they feel like it's their community, that's a great tipping point. It's a good six months before that first glimmer." - Heather Foeh
Free PDF guide @ https://bit.ly/upshotsfoeh
Connect with Heather on LinkedIn.
Follow Unserious in your podcast app, at unserious.com, and on Instagram and Threads at @unserious.fun.
अध्यायों
1. Upshots: Do You Really Need a Customer Community? with Heather Foeh (00:00:00)
2. Building Successful Customer Communities (00:00:18)
3. Elevating Customer Communities Through Strategic Hiring (00:07:33)
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