Episode 79: Rob van den Heuvel - Co-Founder & CEO of Sendcloud - Building The #1 Platform To Solve Shipping Globally

EU-Startups Podcast

In this episode, we catch up with Rob van den Heuvel, Co-founder and CEO of Sendcloud. With access to 100+ carriers, 7000+ shipping methods, and 400,000+ parcel points across Europe, Sendcloud enables online merchants of any size to own their shipping from checkout to returns. With a growing ecosystem of 60+ webshop integrations and 750+ partners, they make it easy for online shops to scale cross-border shipping and expand to new markets. Backed by Softbank and trusted by 25,000 companies and counting Sendcloud raised $200M in funding and is building the #1 platform to solve shipping globally. Rob shares his journey of building Sendcloud, including the challenges of the early days, raising funding, and scaling internationally. He emphasizes the importance of execution, hiring the right people, and maintaining a no bullshit culture. He also reflects on his biggest operational failures and the lessons learned from them. Rob shares his vision for the future of Sendcloud, including acquisitions and innovations in smart shipping. Listen to the full episode to learn more about Rob's startup journey and find out how he's building the number one platform to solve shipping globally! Takeaways 1.Execution and delivering on promises are key to building a successful business. 2.Hiring leaders is harder than hiring people who just do the job, it's important to onboard and guide them effectively. 3.Going international is like starting a new business from scratch, and personal involvement is crucial for success. 4.Maintaining a no bullshit culture requires direct communication, confronting issues, and hiring leaders who align with the culture. 5.Mistakes and failures are inevitable, but you learn the most out of them. This episode of EU-Startups Podcast is brought to you by Vanta. Compliance doesn’t have to be complicated. In fact, with Vanta it can be super simple. Trusted by over 7,000 companies, Vanta automates the pricey, time-consuming process of prepping for ISO 27001,SOC 2, GDPR, HIPAA, and more. Learn more here: http://vanta.com/eustartups