Ep130 Feedback: Giving and Receiving, with Mel Kettle

Manage Self, Lead Others: Emotional Intelligence and Leadership for Managers

Episode 130 is with Mel Kettle, author of "The Social Association" and "Fully Connected'.

TALKING POINTS

Not only do you give feedback down, you give it across and you give it up as well.

Giving feedback is one skill set, while how to receive feedback is just as important.

When you hear the word feedback, how do you react? “Feedback” is one of those words that can be polarizing and cause panic.

I encourage leaders to create a culture of conversation within their organization so that they never have to use the word feedback.

How do I have a conversation with my manager who doesn't listen?

If you don't have a trusted relationship with your manager, then that's going to be a difficult conversation. What do you do when you're on the receiving end of that difficult conversation?

Mel Kettle has a five-step feedback framework.

CONTACT MEL KETTLE

https://www.melkettle.com/

hello @ melkettle.com (no spaces)

LinkedIn https://www.linkedin.com/in/melkettle/

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