Manage episode 338102450 series 2836234
Providing customer care is crucial for eCommerce merchants striving for growth. However, this doesn’t have to come at the expense of time and costs to your business. Hear from our Growth Strategist about how an omnichannel communication strategy can enhance your eCommerce business.
Listen to this episode of A Shot of Caffeine as David shares:
- What does it mean to use omnichannel communication in your customer service strategy?
- What are the benefits for merchants using an omnichannel solution?
- How to implement a unified customer service strategy.
For more information about Gorgias, a powerful unified helpdesk:
Listen to our full episode with Joel Tregoning from Gorgias about increasing automation and growing your business with Gorgias:
For more information about Zyber Digital
Visit our website - https://www.zyber.co.nz
Join our exclusive Facebook insider groups
Shopify VIP - https://www.facebook.com/groups/shopifyvip