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Interview with Stacy Sherman Author, Speaker, and Podcast Host
Manage episode 349332709 series 2814850
David R. Hollenbach, III, David R. Hollenbach, and III द्वारा प्रदान की गई सामग्री. एपिसोड, ग्राफिक्स और पॉडकास्ट विवरण सहित सभी पॉडकास्ट सामग्री David R. Hollenbach, III, David R. Hollenbach, and III या उनके पॉडकास्ट प्लेटफ़ॉर्म पार्टनर द्वारा सीधे अपलोड और प्रदान की जाती है। यदि आपको लगता है कि कोई आपकी अनुमति के बिना आपके कॉपीराइट किए गए कार्य का उपयोग कर रहा है, तो आप यहां बताई गई प्रक्रिया का पालन कर सकते हैं https://hi.player.fm/legal।
Stacy Sherman is a Corporate Executive at Liveops, and an award-winning keynote speaker, author, and podcaster focused on Doing Customer Experiences Right as a brand differentiator. She’s created a Heart & Science™ framework that accelerates loyalty, referrals, and revenue fueled by valued and empowered employees and customer service agents.
Stacy has held multiple leadership roles at major companies such as Verizon, Wilton Brands, AT&T, and Schindler Elevator. What differentiates Stacy from others is that she brings real-life examples and customer service experience best practices from being in the trenches! Others speak and write about CX from a purely academic view and short-term consulting projects, while Stacy is really walking the talk every day!
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