Terry McSpadden: Time, Trust, and Money

DEALER TALK

Our friend Terry joins us to discuss the impact of video on time, money, and trust. Terry started in the car business in 1989 and has spent his time in every position except turning wrenches. He now helps dealers drive traffic and increase consumer experience and loyalty with Covideo. Like many of us, he feels the industry is an awesome place to be and grow if you're willing to learn, be flexible, and enjoy people.

You’ll also get a chance to listen as Charity does some of those secret shops she is always talking about.

Join us to see how you can make increase your close rate with time, money, and trust.

Vendor Partners

👓Foureyes.io

https://rb.gy/iuoo6n

🚙FIXEDOPS DIGITAL.

https://rb.gy/z9ujzp

🎥Covideo.

https://rb.gy/uflllw

📞Calldrip.

https://rb.gy/h0fwta

📱RunMyLease.

https://rb.gy/av9bvf

📞 Connect:

Terry McSpadden

Facebook: https://www.facebook.com/profile.php?id=100063598764796

Instagram: https://www.instagram.com/covideo/

TikTok: @covideo_official

LinkedIn: https://www.linkedin.com/in/terry-mcspadden-0b78024a/

⏰Highlights:

00:00 Introduction

04:20 Secret Shopping

24:35 Terry McSpadden

31:30 Customers Want to Negotiate

39:50 The Biggest Hurdle to Video

51:00 Why Don't Dealers All Do It

1:09:00 Next Five Years

Subscribe to My Channel:

https://www.youtube.com/channel/UCFzze5QDo48HAS2K1kc83Tg?view_as=subscriber

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Follow the podcast here:

https://itunes.apple.com/us/podcast/dealer-talk/id1425674535?mt=2

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Thank you for tuning in, and as usual, we will TALK later!

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