#2 Can A Voice App Increase Customer Retention by Reducing Tech Consultant Meetings?
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In this episode, we brainstorm with an integrator trying to simplify complex tasks for others, DeVesco Pierre, a Principal Consultant at Oracle. The challenge? To figure out how to increase customer retention by focusing on employee satisfaction. We talk about corporate culture, consultant frustrations, and more. We also talk about artificial intelligence (AI) and Amazon's Alexa as a means of increasing employee satisfaction and productivity.
A Perfect Blend: Customer Retention is powered by MB Usable Security, LLC, and hosted by Dr. Paul McNeil.
Get more customer retention tips on our YouTube Channel: https://www.youtube.com/@mbusecurity.