APM podcast

#Careers #Business #APM, the chartered body for the project profession #APM #The chartered body for the project profession #Project Management

22:42

We are here recording live at Medallia Experience at the Wynn in Las Vegas, and have been seeing and hearing some amazing things about how AI can enhance the customer experience as well as enable teams at organizations to create more meaningful connections with customers. Today we’re going to talk about how AI can help to create better experiences for customers before, during, and after their interactions. To help me discuss this topic, I’d like to welcome Fabrice Martin, Chief Product Officer at Medallia. RESOURCES Medallia: https://www.medallia.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…

APM Podcast

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Bringing you stories of how project professionals are adapting, pivoting and succeeding in a post-COVID world. Contact us at apmpodcast@thinkpublishing.co.uk This podcast is brought to you by APM, the chartered membership organisation for the project profession. For more information on how to join APM, visit apm.org.uk.

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APM Podcast

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115 एपिसोडस

#Careers #Business #APM, the chartered body for the project profession #APM #The chartered body for the project profession #Project Management

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APM Podcast

1
Redefining project success and the value that project professionals deliver, with PMI CEO Pierre Le Manh 41:34

18 hours ago41:34

41:34

APM Chief Executive Professor Adam Boddison OBE is joined in conversation by Pierre Le Manh, President and CEO at the Project Management Institute (PMI). Headquartered in the US, PMI is a worldwide professional organisation representing the project profession. Pierre is an experienced CEO who has worked across several sectors. He was born in France into a “family of entrepreneurs” and moved to the US 12 years ago. He has also spent time working in Paris and London. With Vietnamese heritage on his father’s side, Pierre shares how his multicultural background has given him an appreciation of the diverse strengths of different cultures across PMI’s international community of members. Listen on to hear him chat with Adam about his career journey, growing the recognition of the project profession and why leaders need to stay calm in a crisis… Contact us: apmpodcast@thinkpublishing.co.uk…

APM Podcast

1
Charity sector focus: growing project management’s maturity (and getting stuff done) 39:20

15 days ago39:20

39:20

Emma meets Ashleigh Hargrave, Interim Head of Strategy Projects and Management at the King Edward VI Foundation in Birmingham, and David Kitchiner, Head of the Portfolio Office at the RSPB, to find out what it’s like to be leading project management within these two charities, both of which are APM Corporate Partners. They provide a behind-the-scenes look at how project management is woven into the strategic and operational fabric of their organisations. They also give their top tips on project managing in the charity sector and how digital transformation is bringing great benefits. Contact us: apmpodcast@thinkpublishing.co.uk…

APM Podcast

1
How to tackle the urgent need for gender balance: experiences from the built environment 49:52

29 days ago49:52

49:52

Emma meets Frances Palmer, Associate Director at Gleeds; Dave Corbin FAPM, Head of Client Accounts at Gleeds; and leadership and culture coach Anita Phagura, who previously worked in infrastructure project management. Frances and Dave helped set up APM’s Built Environment Interest Network last year. With a special focus on diversity and inclusion for the week of International Women’s Day, our guests explore how the construction sector can become more diverse and inclusive, what actions really work and how change can be accelerated. Find Anita’s research at: https://anitaphagura.com/raise-the-bar Contact us: apmpodcast@thinkpublishing.co.uk…

APM Podcast

1
Work, health and introducing project management: a scientist's perspective 24:20

6 weeks ago24:20

24:20

Emma meets Dr Miranda Loh, Director of Scientific Growth, Engagement and Innovation at the Institute of Occupational Medicine, which is dedicated to enhancing health in workplaces. Miranda develops the institute’s research capabilities in hazardous substances, exposure assessment, health and wellbeing at work, air pollution and the built environment’s impact on health. While not formally qualified in project management, Miranda is a self-confessed big fan of project management and takes a formal approach to managing all in-house projects. Listen on to find out how project management can bring value to new sectors. And how project management can be introduced to an organisation not formerly familiar with it. Contact us: apmpodcast@thinkpublishing.co.uk…

APM Podcast

1
How to delegate effectively 38:49

8 weeks ago38:49

38:49

Emma speaks to leadership and management expert Jo Owen and Andy Alder, Managing Director of Major Infrastructure Delivery at Anglian Water, about how to delegate. It’s something every project manager or leader needs to understand and practise successfully if they want their teams to achieve things. So, Jo and Andy give us their insider dos and don’ts so that you can hone your mindset and learn how to delegate better. Listen for advice and practical tips that you can use in your projects right away. Contact us: apmpodcast@thinkpublishing.co.uk…

APM Podcast

1
What makes a great project manager? 14:06

10 weeks ago14:06

14:06

As we often hear on this podcast, being an effective project professional is about more than just managing timelines and budgets. It's also about creating a space where teams can thrive and achieve goals together. But isn't that easier said than done? And how can project managers strike the right balance between technical skills and the emotional intelligence needed to manage teams? Throughout this episode, you'll hear from a range of project professionals who shared with us their personal reflections on the question: what makes a great project manager? Contact us: apmpodcast@thinkpublishing.co.uk…

APM Podcast

1
From project to programme management: how to make the move successfully 35:09

12 weeks ago35:09

35:09

Emma meets Suzanne Moreland, Vice President of Programme Management Practice at AECOM, about how to step up from being a project manager to being a programme manager. Suzanne draws on her vast experience of leading megaprojects and shares her behind-the-scenes lessons from working on some truly mind-blowing programmes. If you are thinking of entering the world of programme management or want to hone your skills and learn from the best, then listen on. Contact us: apmpodcast@thinkpublishing.co.uk…

APM Podcast

1
5 things we learned in 2024 17:35

14 weeks ago17:35

17:35

2024 is drawing to a close, and with a new year just around the corner, here at the APM Podcast we’re in a reflective mood. In this episode, we’re going to look back at what we’ve learned from the 25 episodes we’ve published this year. We’ve covered everything from managing radioactive waste to making documentaries for the BBC. But what have been the standout lessons? Don’t forget to share yours! Contact us: apmpodcast@thinkpublishing.co.uk…

APM Podcast

1
How AI is changing projects right now 53:53

16 weeks ago53:53

53:53

Emma meets Daniel Armanios, BT Professor of Major Programme Management at Oxford University’s Saïd Business School, and Zack Swafford, co-founder of Dart, a San Francisco-based start-up whose project management tool uses artificial intelligence (AI) to assist with brainstorming, roadmap planning and report generation, among other tasks. The pair consider the rapid developments in AI over the past year and speculate on what 2025 might hold. Listen on to hear their thoughts on the exciting potential of AI, their worries about the technology and their advice on what you should be doing to get to grips with this work revolution. Contact us: apmpodcast@thinkpublishing.co.uk…

APM Podcast

1
Lessons on reaching the C-suite with Babcock International Group’s Donna Sinnick 27:26

18 weeks ago27:26

27:26

Emma meets Donna Sinnick, Chief Delivery Officer at Babcock International Group, a defence, aerospace and security company, about her rise to the top of the profession and the valuable career and project management lessons she's learned along the way. Donna shares her advice on everything from creating simplicity in programmes and projects to being a woman in a male-dominated environment and moving on from imposter syndrome. Contact us: apmpodcast@thinkpublishing.co.uk…

APM Podcast

1
Diverse routes into the profession: career stories from APM’s Women in Project Management Interest Network 43:10

20 weeks ago43:10

43:10

Emma meets four project professionals who volunteer for APM's Women in Project Management (WiPM) Interest Network. They have all found their own unique path to a career in project management. They share their experience of switching sectors and coming to project management from a non-traditional career path – and give plenty of advice on how to successfully find your own way up the career ladder. They are: Irene Maposa, Chair of APM's WiPM Interest Network and Visiting Lecturer at the University of East London Chibuzo Ikeh, Project Manager at RJ Emmanuel Rochelle Sampson-Clarke, Business Intelligence Project Manager at the NHS Nadia Krasteva, Legal Project Manager at Sackers Contact us: apmpodcast@thinkpublishing.co.uk…

APM Podcast

1
How to have difficult conversations 39:01

22 weeks ago39:01

39:01

Emma meets Marie Coombes and Sophie Paton to explore how to have difficult conversations as a project manager. With their advice, learn how to approach these conversations without feeling daunted – and why we shouldn't even describe such conversations as ‘difficult’, but rather reframe them as ‘essential’. Marie is the director of We Restore Calm and a seasoned expert in conflict resolution, mediation and employee engagement, for which she has won several awards. Sophie is an experienced facilitator and partner at Make Happy, a consultancy that helps teams unlock their full potential, solve complex problems and find new ideas. Contact us: apmpodcast@thinkpublishing.co.uk…

APM Podcast

1
How to be an inclusive leader 54:24

24 weeks ago54:24

54:24

Recorded live at APM’s Women in Project Management Conference 2024, this episode brings together four project professionals to discuss what inclusivity means to them. Being an inclusive leader, they said, can strengthen relationships with colleagues by creating a more supportive and collaborative workplace culture. But is it easier said than done? And how do you bring people with you? Join Elizabeth Nolan, Roselyn Unegbu, Sarah Outterson and Ali Parish as they share their top three things that make for an inclusive workplace, before taking questions from the audience. Register your interest for the 2025 Women in Project Management Conference (2 October 2025) at this link: www.apm.org.uk/apm-wipm-conference/register-of-interest-form-2025/ Contact us: apmpodcast@thinkpublishing.co.uk…

APM Podcast

1
Secrets to leadership success with career coach Susanne Madsen 35:02

26 weeks ago35:02

35:02

Emma meets Susanne Madsen, an executive coach for business leaders, particularly those working in the project profession. She is the award-winning author of The Power of Project Leadership and a regular contributor to Project journal. Susanne is known for her transformational leadership programmes and has coached hundreds of individuals from high-profile organisations across the globe. Her new book, How to Do the Inner Work , is available as a book, e-book, and audiobook. We often think the answer to our personal and professional problems lie outside of us, she says. But many of the answers we're looking for can be found within. Contact us: apmpodcast@thinkpublishing.co.uk…

APM Podcast

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Episode 100: the BBC’s Ros Atkins on how to be a better communicator 36:32

28 weeks ago36:32

36:32

To celebrate our 100th episode, Emma meets Ros Atkins, the BBC’s News Analysis Editor, who has presented and reported on some of the biggest stories around the world for 20 years. He’s also the creator of the critically acclaimed Ros Atkins On… video series, where he explains complex stories in a truly masterful way. His new book, The Art of Explanation , is out now in paperback. In it, and in this interview, Ros shares how to get the often difficult art of explaining right. We don’t just mean explaining the ins and outs of a project to your team or stakeholders, but how to communicate everything that matters to you with both clarity and confidence so that you can do what you set out to achieve. Contact us: apmpodcast@thinkpublishing.co.uk…

APM Podcast

1
Inside the UK space race: behind the scenes at Nammo Space 47:37

30 weeks ago47:37

47:37

Emma travels to Westcott, Buckinghamshire, to meet the team at Nammo Space, who work on propulsion systems for space rocket engines and thrusters. Their cutting-edge products are used on international space programmes, whether they’re satellites or missions to the moon or Mars. The business is growing rapidly, with around 100 people, and 12 project professionals. Read more in the autumn 2024 edition of Project journal. Contact us: apmpodcast@thinkpublishing.co.uk…

APM Podcast

1
How to be a project influencer, with APM Trustee Emma Carroll-Walsh 28:10

32 weeks ago28:10

28:10

Emma meets Emma Caroll-Walsh, Director of Customer Programmes at Aqua Consultants and Deputy Chair of APM’s Built Environment Interest Network, who is also an outgoing APM Board Trustee. She shares her top tips on how to be an effective project influencer and why it really matters to hone your influencing skills – plus what it's like to step up to being a Board Trustee and the valuable professional and career experience it brings. 2024 APM Trustee elections: find out more at https://www.apm.org.uk/news/2024-apm-trustee-elections-nominations-now-open/ Contact us: apmpodcast@thinkpublishing.co.uk…

APM Podcast

1
Bring people with you: lessons from APM’s Project Professional of the Year 39:30

34 weeks ago39:30

39:30

Emma meets Jimmy Nguyen, APM’s Project Professional of the Year 2023 and Associate Director at Turner & Townsend. Jimmy worked on the Bromford and Castle Vale flood risk management scheme for the Environment Agency. He was praised by APM’s awards judges for successfully dealing with stakeholder pressure, garnering support from the local MP and forming a high-performing team to deliver the project for the overall benefit of the local community. Listen on for his top project and career tips. Contact us: apmpodcast@thinkpublishing.co.uk…

APM Podcast

1
Navigating tomorrow: 5 things we learned at the 2024 APM Conference 24:04

36 weeks ago24:04

24:04

We take a deep dive into the future of the project profession, with a compilation of some of our favourite insights from the 2024 APM Conference. Held in Coventry in June, the theme for this year’s APM Conference was ‘Navigating Tomorrow: Future Skills for Project Professionals’. The event invited project leaders and experts on future trends to unpack the rapidly changing landscape that projects are being delivered in. AI and data literacy were among the hot topics – including both the opportunities and threats of new technology for project managers’ employment prospects. The conference also considered whether there is a skills gap in the profession, and the must-have competencies to future-proof your career. To register your interest in the 2025 conference, visit www.apm.org.uk/apm-conference/register-of-interest-2025/ Contact us at apmpodcast@thinkpublishing.co.uk…

APM Podcast

1
UK Parliament: building a community of engaged project professionals 30:15

37 weeks ago30:15

30:15

Emma meets Algy Ayson, Head of Project Delivery Centre of Excellence and Profession at UK Parliament, who works on projects and programmes across both the House of Commons and the House of Lords. Emma spoke to him in June, just a few weeks ahead of the UK general election. Algy gives some great advice on how to create culturally competent project teams where diverse perspectives are welcomed and used to the advantage of projects. He is a project professional who puts people and relationships between stakeholders top when it comes to successful project delivery. Contact us: apmpodcast@thinkpublishing.co.uk…

APM Podcast

1
Advising government on radioactive waste, with Sir Nigel Thrift (CoRWM) 35:05

38 weeks ago35:05

35:05

Professor Adam Boddison in conversation Sir Nigel Thrift, Chair of the Committee on Radioactive Waste Management, or CoRWM. CoRWM’s role, as Sir Nigel describes it, is to give independent scientific and technical advice to UK Government on all aspects of the management of radioactive waste. Sir Nigel is one of the world’s leading human geographers and previously served as Vice-Chancellor and President of the University of Warwick and as Pro-Vice-Chancellor for Research at the University of Oxford. Hear him chat with Adam about dealing with a football stadium’s worth of radioactive waste, the environmental impact of mega-cities and how to enable better long-term thinking in government departments. Contact us: apmpodcast@thinkpublishing.co.uk…

APM Podcast

1
The APM President handover: reflections on project trends and future ambitions 38:49

40 weeks ago38:49

38:49

APM CEO Professor Adam Boddison invites outgoing APM President Sue Kershaw and her successor Yvonne Thompson CBE to hand over the baton. Sue shares her reflections on the biggest project management trends over her time in the hotseat, from managing greater project complexity and going from megaprojects to gigaprojects, to being able to deliver on promises and the need for greater connectivity. Yvonne takes the opportunity to set out her ambitious priorities, including focusing on diversity and inclusion, sustainability and AI. How do we prepare today for success tomorrow, she asks. Listen on to find out more. Get in touch: apmpodcast@thinkpublishing.co.uk…

APM Podcast

1
The future of human behaviour, with an APM Conference keynote speaker 33:47

44 weeks ago33:47

33:47

Emma meets Thimon de Jong, founder of WHETSTON / strategic foresight, a think tank specialising in future human behaviour and societal change and the implications for leadership and business strategy. The pair discuss where society and all of us are headed in the near future, and what project managers and leaders need to think about when it comes to the people they're managing, the projects they're running and your own mental wellbeing amid the ‘polycrisis’. Thimon is a keynote speaker at the APM Conference on 5–6 June 2024. More information here . Contact us: apmpodcast@thinkpublishing.co.uk…

APM Podcast

1
The Golden Thread: What is the economic contribution of the project profession? 38:25

47 weeks ago38:25

38:25

What is the true value of the project profession to the UK economy and society? That is the question that APM seeks to answer in its new research report, The Golden Thread . Expanding on research first published in 2019, the new report provides updated data on the contribution of the project profession in the context of the global disruptions of the past five years. In this podcast we share an edited recording of the launch event for the Golden Thread report. Download the report at https://www.apm.org.uk/resources/research/the-golden-thread/ Contact us: apmpodcast@thinkpublishing.co.uk…

APM Podcast

1
A world first: Decommissioning a nuclear fusion machine 37:31

48 weeks ago37:31

37:31

Emma meets Steve Gilligan, a programme manager who’s playing a critical role in the world's first decommissioning of a nuclear fusion machine. He works at Culham Campus, just outside Oxford, home to the Joint European Taurus, or JET, a tokamak machine where some of the world’s most important nuclear fusion experiments have taken place. But now JET’s days are over and Gilligan is tasked with taking apart and reusing and retrieving valuable resources from the tokamak. Using robots through remote handling is a key part of his focus. Steve shares what it’s like working on such an exciting and world-leading project, why humour is key when it comes to high-risk project management environments and why it’s always worth celebrating those project successes. Get in touch: apmpodcast@thinkpublishing.co.uk…

APM Podcast

1
Leading the government property profession, with Lynda Rawsthorne 34:56

50 weeks ago34:56

34:56

Professor Adam Boddison in conversation with the Head of the Government Property Profession, Lynda Rawsthorne. Sitting within the Cabinet Office, Lynda is responsible for the strategy for the whole government estate, which covers everything from hospitals to courts and offices. She describes her role as engaging, encouraging and motivating the 7,000-plus professionals who make up the property profession in government. Contact us: apmpodcast@thinkpublishing.co.uk…

APM Podcast

1
National Trust, part 3: What’s it like to be a project management apprentice? 48:17

1 year ago48:17

48:17

In the third and final part of our series on the National Trust, Emma is back at Dyrham Park near Bath to meet three project management apprentices who all started at the Trust in October 2022 and are nearing the end of their 18-month apprenticeship programme after sitting APM’s Project Management Qualification. So, what’s it like to be an apprentice in an organisation that puts project management at the heart of what it does? What have they learnt so far, what projects have they worked on and where might their future career take them? Contact us: apmpodcast@thinkpublishing.co.uk…

APM Podcast

1
National Trust, part 2: Managing urban and net-zero programmes 52:18

1 year ago52:18

52:18

In episode 2 of our three-part series on the National Trust, an APM Corporate Partner, Emma finds out about the Trust’s urban programmes and its work in renewables. As well as visiting Stoneford Community Garden in Dagenham, East London, she meets Jo Dmitri, a Senior Programme Manager leading a team of nine project professionals as part of the strategy work the Trust is doing in London to connect green spaces. Finally, Emma speaks to Dee Nunn, who works on the charity’s renewable energy investment programme, which is focused on achieving net zero by 2030. Contact us: apmpodcast@thinkpublishing.co.uk…

APM Podcast

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National Trust, part 1: Project management at the heart of conservation 45:27

1 year ago45:27

45:27

In our three-part series on the National Trust, an APM Corporate Partner, we find out how the charity has brought project management close to its organisational heart. In episode 1, Emma goes behind the scenes at Dyrham Park, a 17th-century mansion near Bath, which recently underwent a multimillion-pound transformation project. She meets Mike Hudson, Head of Strategic Planning, Project and Programme Management at the National Trust, and Senior Project Manager Tim Cambourne, who takes her on a tour of the house. Find out more about APM’s Corporate Partnership Programme at www.apm.org.uk/corporate-partnership-programme Contact us: apmpodcast@thinkpublishing.co.uk…

APM Podcast

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The BBC’s Rachel Baldwin: From documentary maker to portfolio director 28:35

1 year ago28:35