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Alamo Drafthouse Cinema aims to offer the best dining, drinks and movies all in one place. It began with a single location in Austin, TX and now has a growing list of locations across the US. Chris Drazba, Chief Development Officer at Alamo talks about where the chain is expanding. He also explains why the film slate for 2023 gives a reason for the…
 
Specsavers is an optical chain with over 2,000 locations in 11 countries, including the UK, Australia and Spain. If you live in one of those countries, you're already well aware of the tag line "Should've gone to Specsavers." It shows up regularly in a long-running series of popular (and funny!) commercials. Now the chain is coming to North America…
 
The Moxies restaurant chain is adding new locations in the U.S. and Canada. Moxies President Joanne Forrester talks about the recent brand update, a new menu and renovated spaces. She also discusses recent partnerships with Kendall Jenner's 818 Tequila and clothing retailer Aritzia. James Cook is the director of retail research in the Americas for …
 
The story of Greg Maloney's career is a history lesson in retail real estate. It's a 45-year journey that began with delivering appliances and cleaning floors at Sears and culminated in leading the largest third-party retail property management operation in North America. Greg Maloney retired as JLL Retail President and CEO at the end of 2022. In t…
 
Andy Carlson leads the JLL business in Puerto Rico and the Caribbean. In 2017, Hurricane Maria swept across the island, causing widespread destruction. Andy shares his experiences responding to the immediate needs created by the hurricane and the economic recovery and challenges that have come since then. James Cook is the director of retail resear…
 
Oxygen Yoga & Fitness is based in Canada and is now expanding into the U.S. CEO Jen Hamilton has targeted a goal of 150 new locations for 2023. She explains how Oxygen uses FAR Infrared technology to raise the body’s core temperature during exercise. She also talks about the chain's membership model, how they adapted during the pandemic, and what t…
 
David Spawn is head of research at Brixmor Property Group. He talks about how the company, which owns and manages nearly 380 shopping centers, uses research tools to lease its properties. David also talks about new trends in retail real estate and reveals some of the lessons he's learned in his career working at Target and LimitedBrands. James Cook…
 
Ana Bohbot helps to oversee the food services that are delivered to LinkedIn employees in their offices around the world. The challenges of running cafes and dining places on corporate campuses are similar in many ways to those at public restaurants. Ana shares how LinkedIn uses narrative to communicate the story behind the food they serve and prom…
 
There are a slew of new tech companies hoping to serve the shopping center industry. Jesse Michael and Lee Jackson have talked to hundreds of these vendors and are ready to share what they've learned. Also, Randall MacKillop talks about the Mallcomm tenant experience app and how the pandemic accelerated the growth and adoption of shopping center te…
 
A brand is just a story that people tell. So how do you take control of your own story? Sarah Malcom of ad agency Quiet Valor explains the simple steps anyone can make to start telling their stories online. James Cook is the director of retail research in the Americas for JLL. Subscribe: Apple Podcasts | Spotify | Google Podcasts Listen: WhereWeBuy…
 
Velocity Esports is targeted at the Millennial and Gen Z gamer. It offers esports lounges, arcade games, social gaming, live tournaments, and elevated casual dining with craft beverages. Executive chairman, Phillip Kaplan explains the entertainment chain's history and growth strategy. James Cook is the director of retail research in the Americas fo…
 
WMG Development has its roots in 2003, assisting in the development of real estate for Heartland Dental. Today, while WMG still develops projects with Heartland as a tenant, it now has a portfolio of nearly 400 properties in 35 states. Craig Kopko, EVP of Development, talks about the biggest challenges in development; new technology and data he's u…
 
Brandon McCalla is a retail leasing broker based in Orlando, FL. He talks about his experiments with marketing properties and brands on social media. His clients include Foxtail Coffee Co., La Granja, and Xponential Fitness. He also shares the best places for shopping and dining in Orlando. James Cook is the director of retail research in the Ameri…
 
The most ambitious real estate project in Downtown Orlando is Creative Village. It's a 68-acre urban mixed-use development with office, retail residential and education components. David Barilla is Assistant Director, City of Orlando Downtown Development Board & Community Redevelopment Agency. He tells the story of creative village and the vision f…
 
Americans most often travel from city to city by car or plane. But in many parts of the world, the most efficient way to travel is by train. Patrick Goddard, President at Brightline Trains explains how his company is working to bring more rail to the U.S. Brightline already has a rail route between Miami and West Palm Beach, with an extension to Or…
 
Kids Foot Locker's new House of Play concept is 8,000 square feet large and full of interactive playscapes. Jill Feldman, VP General Manager explains how the brand engages with Generation Alpha both in-store and online. James Cook is the director of retail research in the Americas for JLL. Subscribe: Apple Podcasts | Spotify | Google Podcasts Liste…
 
Mattresses are often made with synthetic fibers or foam. But Avocado's mattresses are different. Avocado sells sustainable organic non-toxic mattresses and bedding. The company started selling online, but now shoppers can test its wares in a growing number of experiential showrooms. Kris Karuna is VP, Business Development & Retail Brand Experience …
 
Maker Kitchens leases small commercial kitchen space for pickup and delivery-only restaurants & food and beverage vendors. The three partners of Maker Kitchens talk about how they grew from one location in Los Angeles to thirteen locations in the West and Midwest, with more coming soon. Yossi Reinstein, Aaron Aftergood and Bennett Goldberg are part…
 
Brookfield Properties owns iconic retail places like Ala Moana Center in Honolulu and Brookfield Place in New York City. Meredith Darnell, the Chief Optimization Officer at Brookfield talks about new technologies she's using to make shopping easier. And she talks about the types of retailers that are leasing new store space and how to turn shopping…
 
Alex Sharrin, of the Net Lease Practice at JLL, explains what buyers of single-tenant retail properties are looking for and how the investor appetite has changed since 2020. Plus, we look at how the model of how electric vehicles are sold could change the auto industry. Portions of this episode were recorded live at the JLL booth at ICSC Las Vegas …
 
Ethan Chernofsky talks about how Placer.ai uses foot traffic data to understand the performance of American retailers. Plus, James and Ebere discuss the many new food halls opening in cities big and small. Portions of this episode were recorded live at the JLL booth at ICSC Las Vegas 2022. James Cook is the director of retail research in the Americ…
 
If you put a store on the wrong corner of the wrong street, you could be in real trouble. That’s why global retailers rely on local experts when figuring out where to open in a new city. Erika Schanke helps those retailers make that connection. She is Executive Vice President of Global Retail Business Development at JLL. This episode was recorded l…
 
The Napa Valley in Northern California is home to hundreds of acclaimed wineries and restaurants. Zapolski Real Estate has helped to turn the city of Napa into a destination of its own. Todd Zapolski talks about the hurdles he overcame to develop First Street Napa, a three-block redevelopment with retail, restaurants, office and a boutique hotel. T…
 
Drive-thrus and digital orders hit new heights in the pandemic. Since then, restaurant operators have been experimenting with new designs to meet changing customer needs. How do restaurant and QSR operators think about space today? How does a restaurant chain design for the future? Ken Demske from JLL's Project and Development Services group and Aa…
 
Some grocery-anchored shopping centers could be worth more than is immediately apparent. Danny Holland, President and CEO of Epic Real Estate Partners explains the strategies his firm uses to purchase and then unlock the value in underperforming shopping centers. This episode was recorded live at the JLL booth at ICSC Las Vegas 2022. James Cook is …
 
The food and beverage industry is finally recovering after being one of the hardest hit sectors during the pandemic. Foot traffic is now only roughly 10% below pre-COVID levels and F&B sales are 9.7% higher than February 2020. Emily Durham, and Rhonda Diaz Caldewey with Food & Beverage Advisory at JLL join to discuss the food scene in Houston, San …
 
During the pandemic, daily needs retailers outperformed and investors took note. They eyed properties like neighborhood and community centers, often anchored by grocery stores. But now, people are out traveling again and Big V Property Group is investing in experiential retail. Kenton McKeehan, Chief Revenue Officer at Big V talks about the firm's …
 
If you want to experience the world of Chinese cuisine in America, there may be no better place than China Live in San Francisco’s Chinatown. This 30,000-square-foot food hall and marketplace is the brainchild of George Chen. He's an entrepreneur and restaurateur who has created and operated 16 restaurants worldwide. Rhonda Diaz Caldewey advises Ba…
 
Deborah Weinswig is the founder and CEO of Coresight Research. She talks about what the metaverse means for retail, how livestreaming impacts shopping habits, and what NFTs mean for brands. This episode was recorded live at the JLL booth at ICSC Las Vegas 2022. James Cook is the director of retail research in the Americas for JLL. Taylor Coyne is a…
 
In 2015, when Tom McGee became CEO of ICSC, he had no idea of the ride he was getting on. Since then, the trade group that supports the retail real estate industry, has been adapting to change. From fighting the narrative that bricks-and-mortar retail is dead. To a pandemic that closed down non-essential retail, and cancelled a year and half of in-…
 
Michael Hirschfeld says that the U.S. speaks real estate differently than the rest of the world. And it's his job to translate. Michael assists international retailers entering U.S. markets, along with U.S. retailers looking to expand globally. Where We Buy is a weekly show produced by the retail research team at JLL. This week’s episode features J…
 
Jesse Shannon talks about what he's learned developing Publix-anchored shopping centers in the Southeast: What makes Publix a unique grocer; how medical tenants are now attracted to grocery centers; and the dramatic shift in investor demand during the pandemic. Jesse Shannon is the CIO of Branch Properties, which has developed and managed over $2.5…
 
Follow Chef Owner Jorgie Ramos as he competes in the South Beach Wine & Food Festival's Swine & Wine competition. Along the way, he'll talk about his unique path to becoming a well-known Miami restaurateur. Plus, JLL's Katie Fernandez-Espinosa and Rafael Romero talk about the intersection of food and real estate in the vibrant Miami region. James C…
 
How do shopping centers and shopping districts keep patrons coming back? Loyalty programs offer the perks and discounts to create and engage loyal shoppers. Ben Chesser is the founder and CEO of Coniq, a customer engagement and loyalty software company. He explains how different types of shoppers will respond to different types of perks. He also wa…
 
This week, the research team explores sustainability initiatives from retailers like Target, Starbucks, Macy's and Neiman Marcus. This episode features James Cook, Taylor Coyne and Ebere Anokute. Subscribe: Apple Podcasts | Spotify | Google Podcasts Listen: WhereWeBuy.show Alexa: Say "Enable the Where We Buy skill" Email: jamesd.cook@am.jll.com Wat…
 
To celebrate the two-hundredth episode of Where We Buy, the retail research team turns the focus on itself. They talk about the hardest part of being a retail researcher, their favorite shopping places and best-loved retail topics. This episode features James Cook, Taylor Coyne, Keisha Virtue and Ebere Anokute, who are all retail researchers at JLL…
 
Most shoppers don't know it, but RFID technology is slowly transforming the way goods are sold in stores. Marshall Kay, RFID specialist and retail strategist, explains how and why retailers have been adopting the technology. James Cook is the director of retail research in the Americas for JLL. Subscribe: Apple Podcasts | Spotify | Google Podcasts …
 
Danny Klein is Editorial Director at Food News Media. He talks about hot new fast casual concepts, including Shaquille O'Neal's Big Chicken and Loro from Aaron Franklin, pitmaster of Austin's famous Franklin Barbecue. James Cook is the director of retail research in the Americas for JLL. Subscribe: Apple Podcasts | Spotify | Google Podcasts Listen:…
 
Listen in on a lively discussion about a number of growing retailers: Savage X Fenty opens its first brick-and-mortar stores, Versace plans for 100 new global locations and Lowes is partnering with Petco to sell pet supplies. James Cook, Taylor Coyne and Ebere Anokute are researchers at JLL. Subscribe: Apple Podcasts | Spotify | Google Podcasts Lis…
 
During the worst of the pandemic, many digitally native brands said they might never open a physical store again. Now, many have changed their tunes. Gabrielle Licht specializes in leasing to DTC brands and emerging concepts at Macerich, owner of Class A retail and mixed-use destinations across the U.S. She now has regular conversations with digita…
 
Sales of alcoholic beverages grew by 20% in the first 7 months of the pandemic. But now, some are questioning the wisdom of too much drinking. And some retailers want to profit from the non-alcoholic drink trend. Plus, economist Ryan Severino joins to explain how inflation might affect consumers and retailers in 2022. James Cook is the director of …
 
Anne Mezzenga of OmniTalk joins James Cook on a fantastical journey through AREA15, a new entertainment district near the Las Vegas Strip. Drew DiCostanzo, Director of Sales and Marketing at Meow Wolf Las Vegas, leads a tour of Meow Wolf's OmegaMart. They begin in a place that looks like a typical grocery store, but things soon prove much weirder a…
 
Houman Mahboubi works with iconic brands and properties in the Beverly Hills retail real estate market. He says that while international tourism did slow down because of the pandemic, the Beverly Hills market has proven among the most resilient in metro Los Angeles. The character of the city is also changing, with new hotel developments on the hori…
 
Dennis Levene, VP of Expansion at JOKR, talks about where and how the company is leasing space to serve as hubs for its hyperlocal delivery platform. Geno Coradini, Retail Managing Director at JLL, speaks to how the instant delivery differs from traditional retailer models from the perspective of where and how retailers use their real estate. James…
 
Mark Pilkington talks about his new book Retail Recovery: How creative retailers are winning in their post-apocalyptic world. He explains strategies that retailers can take and delves into several recent case studies. James Cook is the director of retail research in the Americas for JLL. Subscribe: Apple Podcasts | Spotify | Google Podcasts Listen:…
 
The Promenade in Santa Monica, CA is three city blocks of restaurants, bars and stores that are blocked off from car traffic. Despite its enduring popularity, many believed that the street was in need of reinvention. But just as an ambitious new plan was taking shape, the pandemic stopped it in its tracks. Ultimately, the pandemic accelerated some …
 
Retailers are experimenting with branded video series and shoppable live streams. But many are still figuring out how to do it well. Andrea Wasserman is the former Head of Global Commerce at Yahoo. She talks about her lessons learned while producing a vast array of shoppable content, and offers advice to retailers and brands looking to create their…
 
What is American food? And how did hamburgers, fried chicken, and hot wings become the QSR mainstays they are today? David Page is the author of Food Americana: The Remarkable People and Incredible Stories behind America’s Favorite Dishes. He's also the creator of Food Network’s Diners, Drive-Ins and Dives and a two-time Emmy winner. James Cook is …
 
Most retailers aren't doing a great job at creating a unified compelling brand experience across all their stores, apps and websites. Phygital experience is the combination of physical and digital and Dr. Wided Batat is an expert. She has written many books, including most recently Experiential Marketing, Food and Experiential Marketing and Digital…
 
Kevin Grayson runs domestic theatrical distribution at STXfilms. His job is to get movies like Bad Moms with Kristen Bell and Hustlers with Jennifer Lopez into your local theater. He sits down for a realistic discussion about the future of movie theaters, how they can survive in a world of streaming services, and how medium budget films can compete…
 
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