Join us each week as we talk to top mobile game product and liveops people about data, retention, design, economy, engagement, monetization and everything in between. We're all about improving how F2P mobile gaming can be done.
100% unfiltered, tactical Retention advice for eCommerce and DTC brands from those who have "been there, and done that." We help you serve & maintain your current customers you spent so much money on acquiring with paid ads to increase lifetime value and customer satisfaction.
Welcome to Retain: The Customer Retention Podcast! Join host Lauren DeSouza on her journey to discover the power of retaining customers. Accompanied by marketing experts, this podcast will demystify customer retention and deep-dive into how international companies are using it to keep their customers coming back for more.
N
Nice with Dave Delaney - leadership, communication, retention, culture.


What does it take to become an acclaimed business leader? How can you use the Nice Method to retain talent and improve communication and company culture? “Nice” is a show filled with candid conversations about communication, collaboration, community, kindness, and *nice* leadership. Join keynote speaker, author, and founder of Futureforth.com, Dave Delaney, as he speaks with brilliant minds in business and life to discuss topics like the Great Resignation, employee retention, company culture ...
Why and how do I practice NoFap and semen retention? Listen and get the best version of yourself by this sublime method. Om Namo Nitai Chandraya
Customer Retention is the fastest way to grow your business. CityGro provides tools to bring customers back
Where industry leaders chat about how to keep members, employees, and clients happy and paying.
We’re experiencing a shift in the way we work. Employees are feeling burned out – more than ever before. Disengagement is rising. And it's become increasingly clear that most employers simply aren’t meeting their people’s needs. All of this has culminated in ‘The Great Resignation,’ with millions of workers leaving their jobs and employers scrambling for solutions. But this is only the beginning. We're facing a revolution in how we approach work. A new kind of employee experience is long ove ...
A Perfect Blend: Customer Retention is MB Usable Security's customer retention-focused podcast. We'll brainstorm and strategize how brands can use the CUVE Framework, the Wine Vat Approach, to increase customer retention. CUVE stands for Customer Experience, Usable Security aka user-friendly cybersecurity, Voice/Conversational AI, and data-driven Experimentation. Sometimes we'll have guests on to brainstorm how they can use emerging technologies [like Robotic Process Automation (RPA), voice ...
Post-acquisition marketing is massively undervalued. So much marketing to date has been acquisition-focused. Now the top marketers on the planet are turning to customer experience and user retention. We interview them and share their secrets with you.
h
head retention – BeerSmith Home Brewing Podcast


1
head retention – BeerSmith Home Brewing Podcast
Brad Smith and Friends
Home and Beer Brewing Podcast
E
Employee Retention Credit Masterclass with Travis Watkins


1
Employee Retention Credit Masterclass with Travis Watkins
Travis W. Watkins
Don't be that business owner left scratching your head, wondering why your industry colleague got $400,000 and you didn't when the Employee Retention Tax Credit fully sunsets in 2024. In this limited focus, ERC Masterclass, listen as tax attorney and ERC specialist, Travis Watkins, bust through the rumors and the complexity of the ERC, so you can get to that free $26,000 per employee you kept during the pandemic and beyond, before the program is gone forever.
This is an integrated program that trains entrepreneurs, business owners, and service professionals to become the new masterpiece for maximum achievable revenue and retention. The program helps to provide solutions, systems, and change to the prevailing problematic conditions of people into a better lifestyle while impacting the world and making multiple streams of income in a time of COVID-19 pandemic and beyond. COVID-19 brought the global economy to a standstill. This must change, hence t ...
M
Mastering Retention

1
Ep. 110: Running LiveOps Without Interfering with the Core Game
45:55
45:55
बाद में चलाएं
बाद में चलाएं
सूचियाँ
पसंद
पसंद
45:55
In this episode of the Mastering Retention podcast, Dafna shares how LiveOps teams focus on events and promotions to engage players, drive retention, and monetize games. Successful LiveOps events are those that balance the core gameplay loop of a game while introducing new features, challenges, and rewards to keep players interested. She also highl…
R
Retain: The Customer Retention Podcast


1
Why Companies Need to be More Customer-Centric with Howard Tiersky, CEO of FROM
37:44
37:44
बाद में चलाएं
बाद में चलाएं
सूचियाँ
पसंद
पसंद
37:44
Lauren is joined by Howard Tiersky, CEO of FROM, the Digital Transformation Agency. Howard loves to help some of the world's largest brands navigate digital transformation; to re-invent their customer journeys and earn the love of today's ‘Digital Customers’. Howard speaks regularly on customer experience at conferences, and has recently released t…
N
Nice with Dave Delaney - leadership, communication, retention, culture.


1
#52 Mentorship, performance, and handling rejection with Tricia Brouk
49:02
49:02
बाद में चलाएं
बाद में चलाएं
सूचियाँ
पसंद
पसंद
49:02
The Nice Podcast is brought to you by Futureforth.com. We teach leaders to improve employee retention, communication, and culture with the Nice Method™. Tricia Brouk is an international award-winning director of Right Livelihood a Journey to Here, and founder of The Big Talk. Tricia worked in theater, film, and television in New York City for over …
T
The Retention Road


1
006: How Every Man Jack sells Men's Body Products to REPEAT Customers w/ Troy Petrunoff
48:16
48:16
बाद में चलाएं
बाद में चलाएं
सूचियाँ
पसंद
पसंद
48:16
Troy Petrunoff (Retention Marketing Manager at Every Man Jack) discusses how he started working for Every Man Jack back in 2021 and how he had helped with their retention growth. He dives into the ins & outs of running a subscription product, the tech stack used, acquisition, customer experience as well as how to get super fans. Troy shares Every M…
T
The Great Retention


1
24. Critical Strategies to Differentiate Your Culture with Bridgett Hart
24:56
24:56
बाद में चलाएं
बाद में चलाएं
सूचियाँ
पसंद
पसंद
24:56
Have you ever wondered what sets your employee experience apart from others? If you're like many business leaders, you might be hesitant to invest time and resources into building a better culture. However, building a unique and engaging company culture doesn't have to be costly or time-consuming, and that's exactly what we're going to explore toda…
T
The Retention Road


1
005: How to build an 8 Figure Supplement Brand from ONLY Subscriptions w/ Monica Grohne
32:49
32:49
बाद में चलाएं
बाद में चलाएं
सूचियाँ
पसंद
पसंद
32:49
Monica Grohne (Founder & CEO at Marea Wellness) shares her story of how she built a drinkable supplement brand that launched back in 2020. She shares how community building and direct feedback from customers has been crucial for the brand's success as well as how customer interviews help with their brand tone, website copy, ad copy and overall lang…
R
Retain: The Customer Retention Podcast


1
Leveraging Technology in Marketing with John Sime, Senior Product Marketing Manager at Shopify
39:18
39:18
बाद में चलाएं
बाद में चलाएं
सूचियाँ
पसंद
पसंद
39:18
Lauren is joined by John Sime, a Senior Product Marketing Manager at Shopify. Shopify is of course known to the world as being the global commerce brand. John is a product and technology-focused marketer, whose work has spanned e-commerce, consumer packaged goods, and tourism for B2B and B2C. He works closely with sales, UX and creative teams to ma…
T
The Retention Road


1
004: How Pilgrim Canada Makes Millions Selling Jewelry to Repeat Customers w/ Simon Paquin
46:28
46:28
बाद में चलाएं
बाद में चलाएं
सूचियाँ
पसंद
पसंद
46:28
Deb Mukherjee and Simon Paquin (CMO at Pilgrim Canada) discuss how he became the CMO at Pilgrim and how he got his start in eCommerce by building a coffee brand during the pandemic. He goes into how Pilgrim Canada works as a licensed distributor, how trends influence their products and how they stay ahead of the curve by making Gen Z focused produc…
T
The Great Retention


1
23. Beyond the Record: Connecting Ex-Offenders with Employers
24:28
24:28
बाद में चलाएं
बाद में चलाएं
सूचियाँ
पसंद
पसंद
24:28
Why would a business leader choose to not hire the perfect candidate? What are the stigmas around hiring formerly incarcerated people?. In today’s episode, Prem Bhatia sits down with Andre Peart to unpack Andre’s experience re-entering the workforce, the stigmas around hiring formerly incarcerated people, and how ConConnect is helping address this …
M
Mastering Retention

1
Ep. 109: The Core Principles of LiveOps
1:07:30
1:07:30
बाद में चलाएं
बाद में चलाएं
सूचियाँ
पसंद
पसंद
1:07:30
On today’s episode we're gonna talk about the great world of LiveOps. Join Oscar Clark as we dive into the three must-haves for games as services: capturing data, configurations, and selling. The meaning of Games as a Service from his perspective. The difference between LiveOps and Games as a Service. The first step to starting a LiveOps campaign. …
T
The Retention Road


1
003: How Baboon to the Moon uses Customer Retention to Increase Sales w/ Carolina Bushman
42:04
42:04
बाद में चलाएं
बाद में चलाएं
सूचियाँ
पसंद
पसंद
42:04
Deb Mukherjee and Carolina Bushman (Retention Marketing Manager at Baboon to the Moon) discuss customer loyalty and how building a community using email and SMS marketing helps increase customer retention. Caroline shares how comments, questions, customer feedback and shockingly direct mail has helped increase their sales as well as how just respon…
T
The Retention Road


1
002: How Outway, a $10M Bootstrapped Brand gets 40% Returning Customers w/ Taylor Fraser
51:49
51:49
बाद में चलाएं
बाद में चलाएं
सूचियाँ
पसंद
पसंद
51:49
Deb Mukherjee and Taylor Fraser (Marketing Director at Outway Socks) discuss how customer retention helped Outway Socks become a $10M brand that’s soon to be a $100M brand. They go into how Black Friday plays a key role in their retention strategy and how they get a 40%+ returning customer rate. Taylor also shares how they’ve consistently launched …
T
The Retention Road


1
001: How The Ridge built a $100M Brand with Customer Retention & Wallets w/ Connor MacDonald
42:34
42:34
बाद में चलाएं
बाद में चलाएं
सूचियाँ
पसंद
पसंद
42:34
Deb Mukherjee and Connor MacDonald (CMO at The Ridge) discuss how the 9 figure brand was founded. Connor shares the importance of customer experience, customer support and having a post purchase flow as well as a sneak peek into Ridge’s new products. He shares advice on upsells, offer testing, brand value, brand voice, how Ridge recently started me…
R
Retain: The Customer Retention Podcast


1
The Power of Listening with Dave Kerpen
28:55
28:55
बाद में चलाएं
बाद में चलाएं
सूचियाँ
पसंद
पसंद
28:55
Lauren is joined by New York Times best-selling author, Dave Kerpen. As a serial entrepreneur, Dave spins many plates. One of which is being the Co-founder and Executive Chairman of Apprentice, a platform connecting entrepreneurs with smart and motivated college students. Dave is also a renowned international keynotes speaker on all things business…
N
Nice with Dave Delaney - leadership, communication, retention, culture.


1
#51 Artificial intelligence (AI), copyright, and creator economy law with Franklin Graves
58:43
58:43
बाद में चलाएं
बाद में चलाएं
सूचियाँ
पसंद
पसंद
58:43
The Nice Podcast is brought to you by Futureforth.com. We teach leaders to improve employee retention, communication, and culture with the Nice Method™. Franklin Graves is an in-house technology and IP attorney who publishes the Creator Economy Law newsletter weekly on LinkedIn. Disclaimer: The information provided in this podcast does not, and is …
T
The Great Retention


1
22. Fostering A Culture Of Belonging Beginning With Your Interview Process
28:38
28:38
बाद में चलाएं
बाद में चलाएं
सूचियाँ
पसंद
पसंद
28:38
How does your hiring practice impact your company culture and retention? In today’s episode, John Duisberg sits down with Josh McAfee to unpack hiring practices and how the way you attract top talent can impact your company culture. Don’t forget to join our leadership community at thegreatretention.com to stay informed about upcoming events and oth…
R
Retain: The Customer Retention Podcast


1
Being a Student of Human Beings with Bruce Temkin, the Godfather of Customer Experience
28:56
28:56
बाद में चलाएं
बाद में चलाएं
सूचियाँ
पसंद
पसंद
28:56
Lauren is joined by customer experience expert, Bruce Temkin. As the Head of Qualtrics XM Institute, Bruce works with the world’s most comprehensive resource for experience management professionals. Often referred to as the “Godfather of Customer Experience”, Bruce is renowned for defining and propelling the disciplines of customer experience and e…
N
Nice with Dave Delaney - leadership, communication, retention, culture.


1
#50 Productivity, sensitive people, and expectations with Clare Kumar
58:40
58:40
बाद में चलाएं
बाद में चलाएं
सूचियाँ
पसंद
पसंद
58:40
The Nice Podcast is brought to you by Futureforth.com. We teach leaders to improve employee retention, communication, and culture with the Nice Method™. Clare Kumar is a productivity catalyst and highly sensitive executive coach and speaker who helps professionals improve productivity and well-being while avoiding exhaustion and burnout. Clare also…
T
The Great Retention


1
21. 7 Action Strategies for Creating a People-First Culture from Top Executives
30:29
30:29
बाद में चलाएं
बाद में चलाएं
सूचियाँ
पसंद
पसंद
30:29
John Duisberg and Prem Bhatia, Co-Founders of Cooleaf and The Great Retention podcast, sit down to unpack some of the biggest lessons learned thus far from the executive leaders we feature on this show and how they can apply to our business and people leadership today! RESOURCES RELATED TO THIS EPISODE Follow these featured guests on LinkedIn: Sang…
Lauren is joined by Alice Clark, the International CRM Lead for HelloFresh Market. HelloFresh, the German-based meal kit giant, are the largest meal-kit provider in the United States. As a “results-oriented automation nerd”, Alice champions marketing automation and synchronizing valuable data between all aspects of the CRM system. In the episode, L…
N
Nice with Dave Delaney - leadership, communication, retention, culture.


1
#49 Stopping ageism, age equity, and rethinking retirement with Ashton Applewhite
47:04
47:04
बाद में चलाएं
बाद में चलाएं
सूचियाँ
पसंद
पसंद
47:04
Ashton Applewhite is an internationally recognized expert on ageism; she is at the forefront of the emerging movement to raise awareness of ageism and to dismantle it. Check out her acclaimed book, This Chair Rocks. A Manifesto Against Ageism. The Nice Podcast is brought to you by Futureforth.com. We teach leaders of fast-growing companies to impro…
R
Retain: The Customer Retention Podcast


1
The Secret to Subscriptions with Matthew Holman
32:23
32:23
बाद में चलाएं
बाद में चलाएं
सूचियाँ
पसंद
पसंद
32:23
Lauren is joined by subscription expert, Matthew Holman. Over the years, Matthew has worked with hundreds of brands to help transform their subscription models. Matthew is also the Head of Growth at QPilot, a platform which offers merchants dynamic and flexible software to manage their repeat orders. In the episode, Lauren and Matthew discuss wha…
N
Nice with Dave Delaney - leadership, communication, retention, culture.


1
#48 Improving communication, culture, and employee retention with Dave Delaney
35:28
35:28
बाद में चलाएं
बाद में चलाएं
सूचियाँ
पसंद
पसंद
35:28
Visit DaveDelaneySpeaks.com for speaking inquiries. Thank you to Shannon Cassidy from ROG Return on Generosity for interviewing me. The Nice Podcast is brought to you by Futureforth.com. We teach leaders of fast-growing companies to improve employee retention, communication, and culture with the Nice Method™. What we talked about... Conducting stay…
M
Mastering Retention

1
Ep. 108: Effective Tools for Gaming Success
50:30
50:30
बाद में चलाएं
बाद में चलाएं
सूचियाँ
पसंद
पसंद
50:30
On this week's episode of Mastering Retention, Tom is joined by Bakyt Aidaralieva (Head of Player Experience at Rovio) to discuss the many different types of tools and platforms used in the gaming industry, which tools are better than others, the importance of player feedback, and so much more! Here are your cheat codes: 0:59 How did Bakyt Aidarali…
R
Retain: The Customer Retention Podcast


1
Finding The Balance Between Retention and Growth with Jem Bourouh
28:15
28:15
बाद में चलाएं
बाद में चलाएं
सूचियाँ
पसंद
पसंद
28:15
For the first episode of 2023, host, Lauren DeSouza, welcomes Jem Bourouh to the podcast. Jem is a serial entrepreneur from Germany. With his Google Ads agency Adcubator, Jem has spent more than $310M profitably. After being in the direct-to-customer (DTC) space for more than 4 years and bootstrapping his own e-commerce brands, Jem’s is now investi…
N
Nice with Dave Delaney - leadership, communication, retention, culture.


1
#47 Consciousness, spirituality, and entrepreneurship with Loic Le Meur
52:25
52:25
बाद में चलाएं
बाद में चलाएं
सूचियाँ
पसंद
पसंद
52:25
Visit DaveDelaneySpeaks.com for speaking inquiries. The Nice Podcast is brought to you by Futureforth.com. We teach leaders of fast-growing companies to improve employee retention, communication, and culture with the Nice Method™. Loic Le Meur is a seven-times entrepreneur. He has invested in one hundred startups. Loic is the co-founder of PAUA, a …
A
A Perfect Blend: Customer Retention


1
#3 Can a voice app turn seasoning food into brand engagement?
45:22
45:22
बाद में चलाएं
बाद में चलाएं
सूचियाँ
पसंद
पसंद
45:22
This episode's guest, Ephraim Duronville, is the owner of Caribbean Seasonings. We talk about how he went from pre-law to entrepreneur and brainstorm if we can design a voice-first post-purchase experience for his seasonings. A Perfect Blend: Customer Retention is powered by MB Usable Security, LLC, and hosted by Dr. Paul McNeil. Contact us if you …
A
A Perfect Blend: Customer Retention


1
#2 Can A Voice App Increase Customer Retention by Reducing Tech Consultant Meetings?
44:39
44:39
बाद में चलाएं
बाद में चलाएं
सूचियाँ
पसंद
पसंद
44:39
In this episode, we brainstorm with an integrator trying to simplify complex tasks for others, DeVesco Pierre, a Principal Consultant at Oracle. The challenge? To figure out how to increase customer retention by focusing on employee satisfaction. We talk about corporate culture, consultant frustrations, and more. We also talk about artificial intel…
R
Retain: The Customer Retention Podcast


1
The Importance of Customer Experience with Nicolas Babin
40:06
40:06
बाद में चलाएं
बाद में चलाएं
सूचियाँ
पसंद
पसंद
40:06
In this episode, Lauren is joined by Nicolas Babin, a strategic advisor and consultant. Nicolas’ background as a serial entrepreneur, executive, and board member has spanned from startups to multinational tech giants, such as Sony. Today, Nicolas gets excited by opportunities to help innovative companies achieve profitable growth and key business g…
A
A Perfect Blend: Customer Retention


1
#1 Can Car Dealerships Increase Brand Engagement with Amazon's Alexa?
46:33
46:33
बाद में चलाएं
बाद में चलाएं
सूचियाँ
पसंद
पसंद
46:33
In this episode, we brainstorm with battle-tested, Google Ads Certified Daniel Romero, the VP of Growth & Marketing, at Love and Science. We take on the challenge of figuring out how Car Dealerships can use Amazon's Alexa to create a voice application experience that increases brand engagement with customers between car purchases. A Perfect Blend: …
M
Mastering Retention

1
Special Edition: Starting your own game studio
1:13:34
1:13:34
बाद में चलाएं
बाद में चलाएं
सूचियाँ
पसंद
पसंद
1:13:34
Founders of game studios who have "been there and done that" share their top secrets and tricks on how to start your own game studio.द्वारा UserWise
T
The Great Retention


1
20. Inspiring A Play To Win Culture
29:14
29:14
बाद में चलाएं
बाद में चलाएं
सूचियाँ
पसंद
पसंद
29:14
In today’s episode, John Duisberg sits down with Brenda Leadley, SVP, Head of HR Americas at Allianz Global Corporate & Specialty. AGCS has shaped a culture with 9 total values, which have been a part of the company’s turnaround and have helped them in terms of The Great Retention. Brenda and John talk about values that inspire a culture of purpose…
R
Retain: The Customer Retention Podcast


1
How To Create Superfans with Brittany Hodak
33:00
33:00
बाद में चलाएं
बाद में चलाएं
सूचियाँ
पसंद
पसंद
33:00
In this episode, Lauren is joined by Brittany Hodak, an international keynote speaker and award-winning business leader. Brittany is widely regarded as a ‘go-to source’ for generating and retaining superfans. She’s also the co-founder of The Superfan Company, a multimillion-dollar fan-engagement agency that has created successful campaigns and prod…
On this week's episode of Mastering Retention, Tom is joined by Jesse Kroon (Game Designer at Product Madness) and Stanislav Minasov (VP of Product at AppMagic) to talk about the process of creating a new game. The guys have a detailed discussion about where to look for inspiration, how to flesh out a game concept, what all goes into making certain…
N
Nice with Dave Delaney - leadership, communication, retention, culture.


1
#46 Humor, comedy, and communication with Drew Tarvin.
55:31
55:31
बाद में चलाएं
बाद में चलाएं
सूचियाँ
पसंद
पसंद
55:31
Visit DaveDelaneySpeaks.com for speaking inquiries. The Nice Podcast is brought to you by Futureforth.com. We help fast-growing tech companies onboard, create, and keep happier, more connected employees. Drew Tarvin teaches people how to use humor to achieve better business results. He has partnered with organizations–including IBM, NASA, and the F…
M
Mastering Retention

1
Ep. 106: Advertisement, Marketing & User Acquisition
41:30
41:30
बाद में चलाएं
बाद में चलाएं
सूचियाँ
पसंद
पसंद
41:30
Creating a game is only half the battle - getting others to download and share your game is vital to the long term success of your game and/or studio. Acquiring users through marketing campaigns and engaging advertisements is no simple task. This week on Mastering Retention, Tom speaks with Janos Perei (Head of Growth at Voodoo) about many differen…
T
The Great Retention


1
19. How Top Workplaces Create Winning Cultures, Part 2 (Recorded Live)
42:10
42:10
बाद में चलाएं
बाद में चलाएं
सूचियाँ
पसंद
पसंद
42:10
In today’s episode, John Duisberg is joined by Katie Cox Branham, VP of People at Salesloft, Donald Knight CPO at Greenhouse Software, and Jeff Perkins, Former CEO of ParkMobile for The Great Retention’s Live Event “Purpose Driven Leadership.” They talk about what Purpose-Driven Leadership is and why it matters, how they are achieving this in their…
R
Retain: The Customer Retention Podcast


1
Connecting With Your Customers with H.E. Amb. Terry Earthwind Nichols
24:30
24:30
बाद में चलाएं
बाद में चलाएं
सूचियाँ
पसंद
पसंद
24:30
This time, Lauren is joined by H.E. Amb. Terry Earthwind Nichols, a visionary strategist and mentor in the world of sales and marketing. His focus is on creating achievement-based business models rather than goal-based, bringing out the best in employees, improving working relationships, and helping business growth. Terry is also the author of eigh…
M
Mastering Retention

1
Special Edition: The Ultimate Game Economy Discussion
2:02:47
2:02:47
बाद में चलाएं
बाद में चलाएं
सूचियाँ
पसंद
पसंद
2:02:47
The group discusses what a game economy is, and how it can be used to drive player engagement and content discovery in a game. They use a midcourt RPG game as an example to illustrate their points. The conversation is about designing a game economy. The different aspects that should be considered include the currencies, the transaction systems, and…
N
Nice with Dave Delaney - leadership, communication, retention, culture.


1
#45 Health, wellness, and psychological safety at work with Kim Farmer.
43:59
43:59
बाद में चलाएं
बाद में चलाएं
सूचियाँ
पसंद
पसंद
43:59
Visit DaveDelaneySpeaks.com for speaking inquiries. The Nice Podcast is brought to you by Futureforth.com. We help fast-growing companies onboard, create, and keep happier, more connected employees. Kim Farmer is the CEO of Mile High Fitness & Wellness, a corporate wellness organization serving companies of all sizes and individuals with fitness an…
In this week's episode, Travis deep dives into your questions about the ERC!द्वारा Travis W. Watkins
M
Mastering Retention

1
Ep. 105: The Origins & Future of Muuula Games
53:10
53:10
बाद में चलाएं
बाद में चलाएं
सूचियाँ
पसंद
पसंद
53:10
This week on Mastering Retention, Tom speaks with Erez Baron (CEO & Co-Founder at Muuula Games) in detail about all that went into launching Muuula Games. The guys also discuss segmented pricing within your game, dive deep into the world of Brain Games, and so much more. Here are your cheat codes: 0:40 How Erez Baron got into the video game industr…
T
The Great Retention


1
18. How Top Workplaces Create Winning Cultures, Part 1 (Recorded Live)
31:02
31:02
बाद में चलाएं
बाद में चलाएं
सूचियाँ
पसंद
पसंद
31:02
In today’s episode, John Duisberg is joined by Katie Cox Branham, VP of People at Salesloft, Donald Knight CPO at Greenhouse Software, and Jeff Perkins, Former CEO of ParkMobile for The Great Retention’s Live Event “Purpose Driven Leadership.” They talk about what Purpose-Driven Leadership is and why it matters, how they are achieving this in their…
R
Retain: The Customer Retention Podcast


1
Understanding Your Customer with Adrian Swinscoe
31:25
31:25
बाद में चलाएं
बाद में चलाएं
सूचियाँ
पसंद
पसंद
31:25
Lauren is joined by Adrian Swinscoe, a customer experience consultant and advisor who has been growing and developing customer-focused businesses for over 20 years. Adrian helps companies deliver better customer service and customer experiences in two ways; the first is through acting as an advisor on specific service, experience and engagement iss…
In this week's episode, Travis discusses and breaks down the ERC by providing you with important numbers to remember!द्वारा Travis W. Watkins
You do not have to reinvent the wheel in order to create a beloved and successful game. Sometimes tweaking an existing formula or feature can be enough to make your game stand out. This week on Mastering Retention, Tom speaks with Patrick McGrath (Founder at Stealth Mode) about innovating within a genre, making slight changes to your game, launchin…
N
Nice with Dave Delaney - leadership, communication, retention, culture.


1
#44 Public speaking, company culture, and remote teams with Grant Baldwin.
55:11
55:11
बाद में चलाएं
बाद में चलाएं
सूचियाँ
पसंद
पसंद
55:11
The Nice Podcast is brought to you by Futureforth.com. We help fast-growing companies onboard, create, and keep happier, more connected employees. Book Dave Delaney to speak at your next conference or company retreat. Grant Baldwin, Founder, and CEO of The Speaker Lab and author of The Successful Speaker: Five Steps for Booking Gigs, Getting Paid, …
In this week's episode, Travis answers more of your questions about the ERC!द्वारा Travis W. Watkins
M
Mastering Retention

1
Ep. 103: Maintaining Your Game Economy
52:22
52:22
बाद में चलाएं
बाद में चलाएं
सूचियाँ
पसंद
पसंद
52:22
In-app purchases are the main way most games make their money, so getting players to not only continue playing your game, but continue purchasing items within your game is hugely important. This week on Mastering Retention, Tom speaks with Haider CW (Director of Economy at Scopely) about how to fine tune your game economy to fit your game and audie…
R
Retain: The Customer Retention Podcast


1
Creating Loyal Customers with Shep Hyken
30:47
30:47
बाद में चलाएं
बाद में चलाएं
सूचियाँ
पसंद
पसंद
30:47
For the first ever episode, host Lauren DeSouza is joined by Shep Hyken, the Chief Amazement Officer for Shepard Presentations, LLC. Shep is an experienced speaker and an international authority on all things customer service, customer experience and loyalty in business. He is the best-selling author of eight books and has worked with a plethora of…