सर्वश्रेष्ठ Owners Operators पॉडकास्टस (2025)

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Ep. 029 - Hospitality Security Customer Service 29:16

8M ago29:16

29:16

In this episode of the Nightlife Security Podcast, host Manny Marquez and Dr. Richard Bistline discuss the critical role of customer service in security operations. They explore how security personnel can enhance guest experiences by shifting from a traditional "command and control" approach to a more welcoming, proactive strategy. The conversation…

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Ep. 028 5 - Simple Steps to Improve Your Report Writing 47:43

2+ y ago47:43

47:43

Security report writing is often a challenging task for security team members. In this episode expert Robert C. Smith and host Manny Marquez discuss five simple steps you can take to greatly improve your report writing skills.

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OTO Episode 77: What Are You Master Of? 13:38

2+ y ago13:38

13:38

On today's thoughts from the truck episode, I ponder a little bit about a quote and this quote, for a context comes from one of my top seven of all time books; biggest, most impactful books that I have read. One of these books, out of the seven, that lie on my mind altering, life altering type shelf at home. This book is called High Performance Ha…

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The Cutting Edge - Article 32 - Using Saccharomyces cerevisiae to reduce BRSV infection severity in neonatal calves via immune modulation 21:02

2+ y ago21:02

21:02

Supplementing a Saccharomyces cerevisiae fermentation product modulates innate immune function and ameliorates bovine respiratory syncytial virus infection in neonatal calves Link: https://pubmed.ncbi.nlm.nih.gov/32780814/ Ultimate Message: We do have an ability to modulate immune responses to make them less damaging within the respiratory tract of…

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Ep. 027 - Limit Your Personal Liability 47:38

2+ y ago47:38

47:38

As a security guard, you may have asked yourself, "Can I be personally liable if _________(fill in the blank)"? "Can I be sued if ….?" The answer is always "YES." Learn how to limit your personal liability by listening to this episode of The Nightlife Security Podcast. In this episode, expert Robert C. Smith and host Manny Marquez discuss what liab…

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OTO Episode 76: Stress Makes You Dumber 9:41

3y ago9:41

9:41

Find the full article text at otovets.com/post/feeling-dumber-you-might-be-stressedStress makes you dumber. Period.Our brains have a limited amount of working memory in them. As such our brain seeks to utilize this limited resource in the most effective way. This means that when we are stressed the brain begins to shift blood to prepare us for acti…

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OTO Episode 75: Countdown to Success February 2023 On Training and Creating a Tribe 15:25

3y ago15:25

15:25

Get this newsletter delivered to your Inbox every month! Signup for the Countdown to Success HERE! Happy February OTO, At Operators to Owners we encourage continual growth and learning. In the spirit of this initiative we will be experimenting with our monthly newsletter, the Countdown , and its layout throughout 2023. We are doing this to make it …

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Ep. 026 - "Last Call' - Best Practices 34:51

3y ago34:51

34:51

The conclusion of a night of revelry is often signaled by the "last call," a critical juncture for both hospitality staff and patrons. While it marks the end of the workday for employees, for customers, it is the last opportunity to indulge in the evening's festivities. However, if not managed correctly, it can also be a time of heightened risk, le…

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OTO Episode 74: Exploring Salutogenesis - Crafting Meaningful Work via Personal Growth Initiative 32:48

3y ago32:48

32:48

Take the Personal Growth Initiative Assessment at otovets.com/pgi Our Inner Work Life Tells a Story Struggling with feelings of burnout and stress at work are not unique to the veterinary profession. In fact, this is an endemic issue that pervades almost every level of our society. Scientists have begun to classify these internalized thoughts and f…

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Ep. 025 - Active Shooter In Your Venue? Plan on it Happening! 29:24

3y ago29:24

29:24

The time to plan and train for an active shooter situation in your venue is now! Listen to NSC's team of Robert C. Smith and Manny Marquez discuss the mass shooting in Colorado Springs Club Q and how venue operators should use this event as one more lesson to train your team today. While it is highly unlikely your venue will ever experience an acti…

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Ep. 024 - Overcoming Security Hiring Challenges 37:23

3y ago37:23

37:23

Hiring hospitality security guards can be challenging, especially in a post-COVID era. Listen to NSC's team members Richard Bistline, Ph.D., and Manny Marquez discuss how to find, retain, and maintain hospitality security professionals.द्वारा Experts Richard Bistline, Ph.D. and Manny Marquez

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OTO Episode 73: Exploring Salutogenesis - 4 Salutogenic Principles that Lead to Flourishing 32:17

3+ y ago32:17

32:17

In Episode 72 we introduced the concept of Salutogenesis and my feelings about it's ability to impact our profession; specifically how it has the potential to aid us in discovering our Flourishing State or that state in which we are: "Being free from illness and distress but, more important, of being filled with vitality and functioning well in one…

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OTO Episode 72: Salutogenesis as a Tool to Improve Our Profession's Well-being 13:30

3+ y ago13:30

13:30

Salutogenesis is a word few of us have heard before but could be the means by which we can rejuvenate our profession. Salutogenesis is the pursuit of knowledge around the study of the origins of health, contra the origins of disease, resulting in a better understanding of the "flourshing state" of mental, physical and spiritual health. More simply …

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OTO Episode 71: Bottlenecks and Systems Thinking 27:48

4y ago27:48

27:48

Bottlenecks have existed for as long as man has. From the drawbridge in medieval days, to the corporate board room and even within our own heads; these friction points decrease our efficiency and cause us to experience a variety of problems. These problems disrupt our lives and cause us untold physical and emotional pain. Therefore, the identificat…

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OTO Episode 70: The Matthew Effect 21:56

4y ago21:56

21:56

Fostering motivation for personal development is one of the key values of OTO. Creating an environment of momentum, one that motivates you to continue your development is key to experiencing long term success in this endeavor. As a listener to this podcast, you're likely among the 20% of individuals that are doing 80% of the creative work in our in…

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OTO Episode 69: Speak it to Existence 13:33

4+ y ago13:33

13:33

Have you ever wanted something but didnt know how to get it? Maybe you've started a new service and are struggling to get it off the ground? Maybe you've always wanted to provide a service or bring a product to the market but have struggled to get traction as it develops? Have you ever grappled with feelings of inadequacy or imposter syndrome? Then…

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OTO Episode 68: Meaningful Work 12:04

4+ y ago12:04

12:04

When is the last time you've sat down and thought about what actually is meaningful to you? Have you ID'd those niche's, specialties and hobbies that fill YOUR cup and provide you energy every day? The deeper that I dig into Self-Determination Theory (SDT) and the motivations it can create, the more I begin to understand the importance of meaningfu…

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OTO Episode 67: The Progress Principle 28:38

4+ y ago28:38

28:38

The Progress Principle: Learn More at https://hbr.org/2011/05/the-power-of-small-wins Today we discuss the characterization of virtuous cycles at work and how to craft them using small wins for yourself and your employees. We all experience good and bad work days….and there are so many factors that play into each; the type of work, the challenge of…

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OTO Episode 66: Helping Your Friends Ease into Personal Growth with Virtuous Cycles 22:23

4+ y ago22:23

22:23

We are surrounded by peers who are in vicious cycles. Struggling with negative mentalities, poor workplaces or a lack of work-life balance. Recently one of my masterminders posed a question to me, "How do I get friends to start to try Personal Growth Initiative as a way to develop?" This is a great question. Those of you who listen to this podcast …

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OTO Episode 65: Small Wins Big Progress 14:29

4+ y ago14:29

14:29

The Virtuous Cycle; a very cool sounding term for the concept of using small wins to build momentum. A virtuous cycle is a cycle of wins and progressive movement in areas that matter to you. This means you're making measurable or visible progress in your areas of salient interest. As Owners of our personal and professional lives it is up to us to s…

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OTO Episode 64: Planning to Achieve Your Wants and Whys 17:16

4+ y ago17:16

17:16

1 minute of planning or preparation is = to 10 minutes of execution. - John MaxwellWhen is the last time you planned before you took on a consulting project, home improvement project or personal growth activity? Do you know how to successfully create a plan to achieve your wants and whys?If not this episode is for you! Today we are going to go beyo…

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OTO Episode 63: What do you want and why? - Finding Clarity 24:03

4+ y ago24:03

24:03

Discovering what you really want saves you endless confusion and wasted energy. – Stuart Wilde Picture a world where no one knows what they want or why they want it. They simply go about their day checking boxes; fulfilling their basic needs and then ending the day. When I do this it conjures up images of sci-fi movies with these drones of people m…

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OTO Episode 62: Find Another Career 13:38

4+ y ago13:38

13:38

What should we do about the nay-says among us? Those who tell budding vets to find another career or something with a better ROI. How would I handle such an individual and how could personal development, clarity and goal setting change their opinion. Join me today OTO'ers as I provide my perspective on these negative community interactions. Join th…

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OTO Episode 61: Work-Life Balance - Does it Exist? 10:33

4+ y ago10:33

10:33

Many veterinary professionals struggle to create balance between their professional and personal lives. This struggle can lead to some intense internal and external conflicts about what is most important in their life. Conflicts such as these can severely effect a professionals mental health, well-being and lead to dissatisfaction and burnout for t…

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OTO Episode 60: The Half-Life of Facts - Why Input Matters! 19:46

4+ y ago19:46

19:46

Today's podcast discusses why I preach Input as the first tenant in the Professional Development Plan. This lesson is based upon the book: The Half-life of Facts by Sam Arbesman. Once we understand that what we know has a finite shelf life it becomes easier to aggressively pursue new information and knowledge to make sure "our facts" are just that;…

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Ep. 023 - Responsible Alcohol Beverage Service 39:57

4+ y ago39:57

39:57

Responsible Alcohol Service is an ongoing effort for many hospitality operators. It requires constant attention, a solid training program, and sound policies and procedures. Listen as Manny interviews Robert Pomplun, Chief Learning Officer & Founder of Serving Alcohol Inc. Serving Alcohol Inc offers comprehensive online training solutions for hospi…

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OTO Episode 59: Where have we been and where is OTO going? 10:08

5y ago10:08

10:08

Welcome to our newest podcast. It's been a long minute since I've seen you guys but I'm excited to share a little bit of the changes that have happened since we last talked. What made me need to be away from you guys for about 5 months and an overview what's new for OTO and where we're headed from here. So tune in and learn more about the direction…

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⚡ [Episode 4] How to Optimize Third Party Delivery via Uber Eats, Door Dash, & Grubhub 29:20

5y ago29:20

29:20

Third-Party Delivery has been a hot topic as restaurants scramble to survive by offering delivery on platforms such as Uber Eats, Door Dash, Grub Hub, and Postmates. In this episode, we go over methods for newcomers and existing restauranteur on how to optimize your menu, run effecting marketing, and audit your pricing and reporting to make sure th…

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⚡ [Episode 3] Are Ghost Kitchens The Future for Restaurants For 2021 And Beyond? 33:55

5y ago33:55

33:55

What are Ghost Kitchens, Dark Kitchens, Virtual Kitchens? We have seen these buzz words pop up constantly as the entire restaurant has shifted to delivery models. Are you looking to start your own Ghost Kitchen? If you are a first-time restauranteur or even an experienced operator, the episode is for you. 🎙️ Restaurant Innovation is a podcast that …

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⚡ [Episode 2] Tenant & Landlord Negotiations: The Key to Survival 28:55

5y ago28:55

28:55

Since COVID-19 we have seen an unprecedented amount of restaurant defaults and bankruptcies. Commercial tenants are defaulting, also putting landlord at risk of not paying their mortgages and obligations. In this episode, we will discuss lease terms, negotiation tactics, and how to keep an open relationship with your landlord. 🎙️ Restaurant Innovat…

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⚡[Episode 1] The State of the Restaurant Industry 31:47

5+ y ago31:47

31:47

Welcome to [Episode 1] of Restaurant Innovation. In this episode, we discuss the state of the restaurant industry since COVID-19 in the United States and how it has impacted restaurant sales and closures. We go over the landscape of the industry and what the future looks like. 🎙️ Restaurant Innovation is a podcast that discusses crucial industry to…

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⚡ [Restaurant Innovation] A must listen to podcast for restaurant operators and owners. (Trailer) 0:38

5+ y ago0:38

0:38

--- Send in a voice message: https://podcasters.spotify.com/pod/show/restaurantinnovation/messageSupport this podcast: https://podcasters.spotify.com/pod/show/restaurantinnovation/support

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OTO Episode 58: What to do when a client fires you? 9:11

5+ y ago9:11

9:11

Have you ever been fired by a client? It stings and many times it can become a he said she said experience. What if it didnt have to be that way? Our human brain likes to process interactions in strict yes/no contexts. That is to say yes, I was at fault or no, I wasnt. But what if instead we approached being fired from a learning perspective? Could…

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The Cutting Edge - Article 31 - Available energy in starter is dependent upon previous NFC intakes 20:36

5+ y ago20:36

20:36

Estimates of calf starter energy affected by consumption of nutrients. 2. Evaluation of models to predict changing digestion on energy content in calf starters Big 3 Infographic at otovets.com/cuttingedge Link: https://www.journalofdairyscience.org/article/S0022-0302(19)30082-7/fulltext Big Take Away #1 Let’s open with a great quote, “Estimates of …

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OTO Episode 57 - Job, Career, or Calling? 15:02

5+ y ago15:02

15:02

There is no "right" answer to this question, only clarity to be gained by asking yourself it. When we think about how we do what we do for a living we can begin to classify it into 3 different categories. We can either be the 1/3 of Americans that have what they would define as a Job. We can be the 1/3 of Americans that have what would be defined a…

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The Cutting Edge - Article 30 - Developing Technologies in Calf Management 23:01

5+ y ago23:01

23:01

Symposium Review: Precision Technologies for Dairy Calves and Management Applications Big 3 Infographic at otovets.com/cuttingedge Link: https://www.journalofdairyscience.org/article/S0022-0302(20)30554-3/fulltext Big Take Away #1 The authors concluded that disease affects activity in calves, but the differences in greater or lesser activity are mo…

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OTO Episode 56 - Building Your Bullpen: Can Your Boss be Your Mentor? 18:32

5+ y ago18:32

18:32

Today we ask the hard question. Can your boss be your mentor? Many Boss-Employee relationships evolve naturally to a Boss-Mentee relationship due to the continuous positive and negative feedback needed in the modern workplace. But is this healthy and how can you seek to establish a healthy Boss-Mentee relationship? This question and more are answer…

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The Cutting Edge - Article 29 - Supplementing the Transition Wet Calf 18:00

5+ y ago18:00

18:00

The effect of feeding Levucell SC™ rumen specific live yeast on feed intake and weight gain performance of calves during weaning Big 3 Infographic at otovets.com/cuttingedge Link: https://www.wageningenacademic.com/pb-assets/wagen/files/JAAN/JAAN_back_issues/S2049257X17000018a.pdf Big Take Away #1 Even in the face of a moderately aggressive milk li…

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Ep. 022 - COVID-19 Edition | Enforcing Face Masks and Non-compliant Guests 34:38

5+ y ago34:38

34:38

Operating a hospitality venue during COVID-19 and mandating patrons wear face masks creates many challenges for operators, especially when some of our guests refuse to abide by the rules. As operators, it is our responsibility to protect our team members and our guests against the spread of COVID-19. Having clear guidelines, policies, and operating…

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Building Your Bullpen: AAA Mentors Pt 2 31:59

5+ y ago31:59

31:59

Did you know in the modern workplace?... 80% of learning takes place informally through a mentor or co-worker. Yet......54% of individuals claim that they don’t currently have a mentor personally or professionally. Did you know in the modern veterinary practice?... 29.7 percent is the average employee turnover rate; double the national average (AAH…

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The Cutting Edge - Article 28 - Improving the employee situation on dairies 23:30

5+ y ago23:30

23:30

Effects of employer management on employee recruitment, satisfaction, engagement, and retention on large US dairy farms Big 3 Infographic at otovets.com/cuttingedge Link: https://www.journalofdairyscience.org/article/S0022-0302(20)30499-9/fulltext Big Take Away #1: Durst in 2018 identified 6 common management failure areas on a dairy; specified goa…

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OTO Episode 54: Building Your Bullpen - Mentorship an Introduction Pt1 16:48

5+ y ago16:48

16:48

One of the #1 demands from new graduates and new hires is good mentorship. Yet it is a skill we receive 0 training on in school and it has little to no formal training in the currently provided Continuing Education programs. Today, OTO will begin a three part series that dives deep into experiences people have enjoyed and learned from with their me…

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