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Your Expert Advantage: A Higher Level of Management Consulting

Canadian Association of Management Consultants

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This consulting focused podcast, produced by the Canadian Association of Management Consultants (CMC-Canada), will provide consultants, business leaders and up and coming consultants with great insight on the profession, high-level thought leadership, impactful case studies, and everyday experiences. Listeners will be left with high-level learnings to implement in their day-to-day practice.
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Podcast about the finance and technology of healthcare. We cover revenue cycle management (RCM), how to grow an RCM business, technology and analytics including artificial intelligence for RCM, as well as general consulting and scalable reliable process design. Written version of these podcasts are available on our blog at https://voyanthealth.io/blog
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D. Stephens Management and Consulting

D. Stephens Management and Consulting

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D. Stephens Management and Consulting is a great opportunity creator for Real estate investors. Buying a real estate property is really a typical decision. But no need to worry D Stephens Management and Consulting is always here to help you with profitable real estate investment opportunities.
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show series
 
In this episode, co-hosts Ashka Wirk, CMC, and James Grieve, CMC, chat with Martin Bell, CMC, about Urban Systems' unique employee-owned business model. They also touch on what's next for Martin as he transitions out of the role of CEO he's held for the past 16 years. Martin Bell, CMC, ICD.D is the Principal of MBCI. He led Urban Systems Ltd. as CE…
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Most medical billing companies find marketing and sales to be difficult. Part of this problem may be due to their messaging, which incorporates positioning and differentiation (or it should). But what happens when this is done badly? What words should you avoid using that will all but guarantee failure in the market? And what is the absolute #1 wor…
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AI is all the rage, but is the ecosystem is evolving incredibly rapidly. Generational AI was the hot subject, but where is this all going? We'll discuss what Agentic AI is and how it fits into medical billing and with other types of AI. Then tell you what you should be doing now.
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Oddly enough, I don't often get this question, but I should. People ask what we charge instead of asking... You'll have to listen to this podcast to find out what people should be asking. I'll walk you through a process that will help you set a marketing budget if you don't already have one. And help you figure out if the budget is the right one fo…
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Is social media marketing a good investment for medical billing companies? We'll talk about goals for this channel for marketing, whether it is likely to success, go through a specific example of a company dealing with this determination, what I recommended, and what you should do to determine if this is a good channel for your medical billing serv…
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Part 3 of a comprehensive discussion around medical billing pricing, including pricing models, factors that influence pricing, trends, and forecasting future pricing. We even include some things rarely considered that are critical to pricing effectively and profitably. This is so long we needed to break it up into 3 parts. Spoiler - there will even…
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Most medical billing companies do not look at profitability by client or by specialty. In this podcast we'll discuss an analysis I recently did for a client looking at both of these measures of profitability. The results were shocking and kind of appalling. Listen to find out how your RCM company might do this type of analysis and what to do when y…
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Part 2 of a comprehensive discussion around medical billing pricing, including pricing models, factors that influence pricing, trends, and forecasting future pricing. We even include some things rarely considered that are critical to pricing effectively and profitably. This is so long we needed to break it up into 3 parts.…
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The is a comprehensive discussion around medical billing pricing, including pricing models, factors that influence pricing, trends, and forecasting future pricing. We even include some things rarely considered that are critical to pricing effectively and profitably. This is so long we needed to break it up into 3 parts, this is Part 1.…
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We recently did a podcast about whether EHR vendors stop you from doing medical billing automation to extract your data. One question was whether it was illegal to scrape data. In this podcast we do a real deep dive on legality and the contract language that may say you cannot extract data. Another question we hit is whether you can push data using…
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Why are RCM dashboards so rarely done well? With so few people giving highly positive ratings of them? It's not like medical billing dashboards are new. In this podcast we'll walk through what a dashboard, when you should create one, and start to break down what makes great reporting.
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A lot of organizations are scraping data (RPA automation) from their practice management PMS / EHR. This includes providers who want their own data and have issues with the system vendor, as well as RCM companies and software vendors like analytics platforms. But are they allowed to do this? Do EHR vendors have contracts that prevent this? Would th…
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What is GenAI (like ChatGPT) taking off faster than analytical AI (like machine learning ML) in medical billing? We'll discuss which has more value in RCM, the pluses and minuses of each, and some counterintuitive reasons why it is getting tested and adopted faster than ML AI.
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The murder of the CEO of United Healthcare has re-ignited a discussion about denials and bad payer / insurance company behavior, and AI is at the center of it. We'll discuss UHC's denials AI, the broader application of AI in denials, whether it is problematic, and why. And finally a little on what you can do about it.…
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Many still seem to struggle with effective targeting in the medical billing arena. So what are the levers or variables involved? How can you find a good target market to carve out a successful positioning and differentiation? We'll give you some suggestions on how to do this effectively.
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TikTok and other media platforms like Discord are really hot. Everyone is on them, right? Is advertising for medical billing on new media platforms a good call for your business? Listen to find out specifically about TikTok, but more broadly how we think about evaluating particular channels and media.…
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Part 3 of 3 part series on buying medical billing leads. In prior episodes we discussed whether this is a good medical billing marketing strategy, then top tips for improving your results if you are going to do it, and this episode is a deep dive into the numbers. CAC, ROI, CLV, and more.
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In this episode, co-hosts Ashka Wirk, CMC and James Grieve, CMC chat with Heidi Hamilton about the important connection between coaching and consulting. CMC-Canada’s new Affinity Partnership with Erickson Coaching International offers substantial discounts on Erickson programs to our members and this episode highlights how coaching and consulting c…
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Talk about technology, automation, and AI is everywhere in the medical billing industry, including around half the presentations at the HBMA this year. So why hasn't it taken over? Why are so few companies doing it and even then for such a small percent of the processes? Listen to find out, which should lead you to your solution.…
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In another podcast we have discussed why buying medical billing leads may not be the marketing strategy slam dunk people think it is. But if you are going to do it, we'll give you the top 5 tips to succeed doing it (or at least significantly improve your results).
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In one of our other podcasts we suggested exhibiting at trade shows may not be the best medical billing marketing strategy. But if you're going to do it, here are the top 10 tips on how to dramatically improve your lead generation rate and ROI.
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People think medical billing marketing and sales are difficult, but your competition is terrible at this. The reality is it isn't that tough and in this episode I share a story that illustrates why I think most medical billing marketing stinks.
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We did a prior podcast on the benefits of targeted medical billing marketing. For most, this becomes a "duh!" moment after thinking about the pluses and minuses. Then why are so few billing companies doing it and why do some even after hearing the rationale continue to shotgun the market unsuccessfully?…
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I recently attended the HBMA (healthcare billing management association) national conference and heard a bunch of billing companies talk about automation and AI. But how many are really experts in this? How many are really even deploying these technologies in any reasonable scale? Listen to find out.…
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Most medical billing companies take any and all comers, they are opportunistic and will do everything from family practice to pain management to ophthalmology. But is this a good idea from a marketing standpoint if you are trying to grow more quickly? Listen to find out our thoughts.
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Does your medical billing business need branding? Should you invest in this? I've heard many billing companies tell me they want to be seen by their clients and prospective clients and that this is really important. But is it? We'll dive into what this really means and the benefits and costs of branding.…
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We decided to try and experiment and see how smart a generative AI (GAI) application is. In part because this is a hot topic and we get asked about it frequently, we thought it would be fun to test. We asked a LLM/GAI application whether you need generative AI at this point in RCM or even what would be good applications of it. The answer will aston…
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If you're interested in investing in the real estate market but unsure where to start, D. Stephens Management and Consulting can help. Their team is dedicated to assisting clients in making smart and profitable investments in real estate. With their expertise and experience, they can guide you towards achieving your financial goals and building a s…
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Are you interested in investing in the real estate market but not sure where to start? Well, look no further because D. Stephens Management and Consulting is here to help! Our team is dedicated to helping our clients make smart and profitable investments in the real estate market. With our expertise and experience, we can guide you towards achievin…
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Real estate investment is a great way to increase your portfolio and build wealth. But it can be difficult to know where to start, especially if you’re new to the industry. That’s why we created D. Stephens Management & Consulting to Real Estate Investment Strategies – an easy-to-follow guide that will help you understand the basics of real estate …
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If you’re looking for an experienced and knowledgeable real estate investment consulting firm, look no further than D. Stephens Management and Consulting. With over 20 years of experience in the industry, they have all the knowledge necessary to help you make smart decisions when it comes to investing in real estate.…
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In this episode, co-hosts Ashka Wirk, CMC and James Grieve, CMC sit down with Michael Zipursky, CEO and Co-Founder, Consulting Success®, to discuss how to build exceptional consulting practices. Many management consulting leaders possess extensive expertise in various fields but many lack the sales and marketing skills needed to start and grow thei…
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Are you looking to make a profitable real estate investment? Look no further than D. Stephens Management & Consulting! With years of experience in the field, Derrick Stephens is an expert when it comes to helping investors make smart decisions and maximize their returns. At D. Stephens Management & Consulting, we believe that investing in property …
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Are you looking for a great opportunity to invest in real estate? Look no further than D. Stephens Management and Consulting! Derrick Stephens has created an amazing company that helps real estate investors find the best investment opportunities available. With his knowledge and experience, he knows exactly what it takes to create successful online…
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In this episode, co-hosts Ashka Wirk, CMC, and James Grieve, CMC sit down with Kate Fagan Taylor, CMC to discuss how to build exceptional company cultures that can support and propel your business strategies. Fagan Taylor is a management consultant and organizational culture strategist, with over 20 years of experience as a strategic leader and exe…
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