A deep dive into topical Information and Communication Technology (ICT) issues from a Caribbean perspective, through interviews and group discussions with specialists, experts and people trying to make a difference in the tech space. New episodes are released every Wednesday. Show notes are available at www.ict-pulse.com
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ICTP 308: Unpacking the PwC Caribbean Digital Readiness Survey 2024, with Nadeen Matthews Blair
1:00:03
1:00:03
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The readiness of businesses to operate with a ‘digital-first’ posture has become critical as we all strive to compete and remain relevant in an increasingly global marketplace. With Nadeen Matthews Blair, of Crescent Advisory Group, we discuss the results of the latest Caribbean Digital Readiness Survey conducted by PwC, including: * what it means …
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ICTP 307: Navigating the twists and turns of entrepreneurship, with Danelia Doyle of FarmCredibly
53:53
53:53
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In the Caribbean region, small-scale farming is the backbone of our agriculture sector, but often, it is difficult for farmers to access funding that would be open to ventures in other sectors. FarmCredibly has been working on addressing such challenges by providing simplified financial services to underbanked farmers in Jamaica. In a follow-up con…
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ICTP 306: Readying the workforce for AI, matching local tech expertise with the local job market, and STEM exams in the Caribbean
1:05:57
1:05:57
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1:05:57
In our June 2024 Community Chat, and with members of the Caribbean tech community, Aldin Crosdale, an IT Internal Auditor in Jamaica and the Community Manager for the Jamaican Developers Community/Caribbean Tech Connect, and Halle Johnson (Mr.), a Systems Administrator at the University of The West Indies Five Islands Campus in Antigua and Barbuda,…
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ICTP 305: Caribbean C-suite leaders and how they are shaping our digital experience, with Lisa-Maria Alexander
52:38
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Whether we realise it or not, the decisions C-suite executives are making are shaping our digital experiences: the way we live, work, and interact online and with technology. With Lisa-Maria Alexander, a Certified Chartered Director, and the Chief Executive Officer and Chief Strategist of The Leadership Xperience, and focusing on Caribbean organisa…
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ICTP 304: Innovation in 2024 and how to foster the mindset of curiosity, with Lorenzo Hodges of Plain White Table
1:17:12
1:17:12
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Thanks to technology, especially generative artificial intelligence (AI), getting into the hands of consumers, the business landscape and our societies have been evolving faster than ever. Lorenzo Hodges of Plain White Table is back again to continue the conversation we started in 2019 on innovation in organisations. Now five years later, Lorenzo s…
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ICTP 303: Delivering Caribbean-made products to the World, with Kadion Preston of Caribshopper
58:42
58:42
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Being part of the global marketplace has many benefits. Though we, in the Caribbean region, are innovative and culturally rich, doing business successfully with international customers is still challenging – especially for micro, small and medium enterprises. Kadion Preston, the Co-Founder and Chief Executive Officer of Caribshopper, an e-commerce …
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ICTP 302: Data and digital illiteracy, the digital challenge of national data collection, finance, young people and the digital economy
1:15:09
1:15:09
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In our May 2024 Community Chat, and with members of the Caribbean tech community, Allison James, a Certified Information Systems Auditor and Certified Information Privacy Professional based at KPMG in Barbados, and Rojane Rose, a Product Owner at MC Systems in Jamaica, the panel discusses: * data and digital illiteracy in a world of data privacy an…
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ICTP 301: Addressing digital public infrastructure to achieve true digital transformation, with David Soutar and Matthew McNaughton of the Slashroots Foundation
1:04:36
1:04:36
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Digital public infrastructure (DPI) is a critical enabler of the digital transformation of countries by helping them to improve the delivery of public service at scale. Our guests, David Soutar and Matthew McNaughton of the SlashRoots Foundation, discuss, among other things: * what is DPI and why it is important; * how DPI can be designed to be inc…
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ICTP 300: The internet we should want in 2024 and beyond, with Trevor Forrest of 876 Technology Solutions
1:28:44
1:28:44
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We celebrate our 300th episode of the Podcast with a long-time friend of the show, Trevor Forrest, experienced IT expert and Founder of 876 Technology Solutions, in which we continue the discussion we started in January 2024 on the internet we should want in 2024 and beyond. In this conversation, Trevor shares his thoughts on: * how the internet ha…
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ICTP 299: Tech career insights, content creation for persons with disabilities; and using the internet to preserve our history
1:03:40
1:03:40
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In our April 2024 Community Chat, and with members of the Caribbean tech community, Jordanne Elliott, a Project Manager in Jamaica, and Friend of the Show, Liselle Yorke, a Communications Strategist, originally from Tobago but based in the United States, the panel discusses: • Tech career insights, and the future of work in the Caribbean; • Content…
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ICTP 298: Making 5G a reality in the Caribbean region, with Zlatko Zahirovic of Paradise Mobile
50:13
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For the past few years, most Caribbean countries have been sitting on the sidelines of conversations on 5G, as there were no immediate plans for it to be deployed. However, within the past year, Paradise Mobile has launched operations in Bermuda, with the Cayman Islands next in line, and more Caribbean countries to come. Zlatko Zahirovic, the Chief…
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ICTP 297: Emergency communications, being prepared when disaster strikes and the Tampere Convention, with Sylvester Cadette of the ITU
56:08
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Natural disasters and other emergencies are not situations that can be completely avoided, but like insurance, it is good to have access to the requisite support in times of need. As we approach the 2024 North Atlantic hurricane season, we thought it opportune to reshare a conversation we had with Sylvester Cadette, of the International Telecommuni…
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ICTP 296: 2024 Expert Insights update on cyber threats and security in the Caribbean, with Obika Gellineau of KPMG Trinidad and Tobago
1:10:34
1:10:34
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In the second instalment in our Expert insights series on cyber threats and security for 2024, and with Obika Gellineau, the Cyber Services Manager of KPMG in Trinidad and Tobago, he discusses, among other things: * the Telecommunications Services of Trinidad and Tobago (TSTT) data leak; * AI-related security risks of which we should be aware; * th…
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ICTP 295: Digital of persons with disabilities, crime prevention versus mass surveillance
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In this our March 2024 Community Chat, and with members of the Caribbean tech community, Telecommunications/ICT Consultant, Lendon Telesford and Perro Perry Holloway, of the Barbados National Organisation of the Disabled (BARNOD Inc.), the panel discusses: * the digital inclusion of persons with disabilities (generally) and the inclusion of persons…
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ICTP 294: Personalised education and why fortune favours the brave, with Ricardo D. Allen of One on One Educational Services
53:03
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Ultra-personalisation was identified as a trend to watch in the early 2010s and it has become increasingly evident and integral in the delivery of a broad range of services, including online education. In our follow-up conversation with Ricardo Allen, the Founder and CEO of One on One Educational Services, he shares with us, among other things: * w…
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ICTP 293: Being innovative is more than just sitting and waiting to be inspired, with Lorenzo Hodges of Plain White Table
54:53
54:53
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Innovation. Virtually everyone hopes they are considered innovative, and organisations and our societies at large also want to be seen as being innovative, but there are several myths surrounding innovation that ought to be debunked. We revisit our 2019 interview with Lorenzo Hodges, of innovation strategy firm, Plain White Table, in which he discu…
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ICTP 292: Tell us that blockchain technology isn’t dead, with Cleve Mesidor, of the Blockchain Foundation
47:20
47:20
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A few years ago, blockchain technology was considered transformative – the best thing since sliced bread – but today, we have not been hearing much about it at all. With Cleve Mesidor of the Blockchain Foundation, we discuss: * the current state of blockchain technology, * how it can be leveraged in the Caribbean region, especially to improve the l…
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ICTP 291: 2024 Expert Insight update on cyber threats and security in the Caribbean, with Sean Slattery of Caribbean Solutions Lab
1:12:55
1:12:55
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In the first instalment in our Expert insights series on cyber threats and security for 2024, and once again with Sean Slattery of Caribbean Solutions Lab, he discusses, among other things: * the changes in the threat landscape that occurred in 2023; * the impact of Artificial Intelligence (AI) in the security space; * ethical considerations surrou…
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ICTP 290: Governments and content creation, network infrastructure resilience, and regulating digital media
59:42
59:42
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In our February 2024 Community Chat, and with members of the Caribbean tech community, Media and Business Strategist, Nerissa Golden, of Goldenmedia LLC, and ICT Consultant and head of PromoTIC in Haiti, Gregory Domond, the panel discusses: * Governments and their use of influencers and content marketing as part of their communications strategy; * …
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ICTP 289: Akata Farms, AgTech and why passion doesn’t sell, with Bevon Chadel Charles
1:08:54
1:08:54
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How long could our countries feed themselves if they were cut off from the rest of the world and could only depend on the resources currently within their domain? It is a question more countries are grappling with when addressing matters related to food security and sustainable agriculture. In this podcast episode, we circle back to Bevon Chadel Ch…
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ICTP 288: AI insights and takeaways from the World Economic Forum at Davos, with Joel Dean
1:08:02
1:08:02
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Without a doubt, many conversations are being had globally on artificial intelligence (AI), and one of the most important occurred during the recently held Annual Meeting of the World Economic Forum in Davos-Klosters, Switzerland. Software Architect and Tech Entrepreneur, Joel Dean, who attended the meeting, joins us on this episode and shares with…
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ICTP 287: Becoming a robotics powerhouse, with Professor Ricardo Neil of the Saint Kitts and Nevis Robotics Association
1:04:29
1:04:29
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The robotics programme in Saint Kitts and Nevis has been growing from strength to strength since we last spoke to Dr. Ricardo Neil in late 2018 and even has expanded to other Caribbean countries. Now the Chairman and Founder of the Saint Kitts and Nevis Robotics Association, Professor Neil discusses, among other things: * how the Saint Kitts and Ne…
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ICTP 286: e-Commerce, internet resilience, and the Caribbean brain drain in the remote work era
1:10:06
1:10:06
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In our January 2024 Community Chat, and with members of the Caribbean tech community, Esmeralda Levens of BearingPoint Caribbean in Curaçao, and Technology Architect and Digital Transformation Consultant, Garfield Gordon, of Jamaica, the panel discusses: * e-commerce in the Caribbean; * the resilience of our internet infrastructure; and * the Carib…
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ICTP 285: What we should want from the Internet in 2024 and beyond, with Shernon Osepa
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Is the internet we should want in 2024 different from the internet we wanted in 2014? The internet of 2014 has evolved considerably, but have our expectations of the internet and the ways we could be using it, kept up with the developments that have occurred? With Telecommunications/Internet Operations and Policy Strategist, Shernon Osepa, we discu…
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ICTP 284: Deep tech, impact innovation and how the Caribbean region should be leveraging them, with Telly Valerie Onu
1:07:37
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Deep tech and impact innovation are not terms that are readily discussed in the Caribbean tech start-up space but are considered crucial and strategic if the region wants to level up and truly punch above its weight in tech innovation and entrepreneurship. Telly Valerie Onu, of Quintessence Consulting Inc., shares with us key insights on how Caribb…
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ICTP 283: 2023 end-of-year Caribbean ICT/tech trends briefing
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In this our final Community Chat and final episode for 2023, and with members of the Caribbean tech community, Yacine Khelladi of the Caribbean ICT Stakeholders Virtual Community (CIVIC), and Matthew Cowen, of dgtlfutures, the panel discusses the ICT/technology trends and developments that were evident across the Caribbean region in 2023, and what …
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ICTP 282: Building ecosystems to drive and foster trade and e-commerce via a multi-tender digital wallet, Nicholas Rees, of Kanoo Pays
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56:05
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We are continuing our series on Fintech in the Caribbean region with Kanoo Pays, a “Non-Bank Electronic Retail Payment Institution” headquartered in The Bahamas. With Nicholas Rees, Chairman of Kanoo Pays, we discuss: * How Kanoo Pays has been able to distinguish itself from other digital wallets; * The current state of the fintech industry in The …
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ICTP 281: ADJOAA, taking tech, fashion and sustainability from Africa to the World, with Pinaman Owusu-Banahene
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57:07
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We continue our Tech in Africa series with a conversation with Pinaman Owusu-Banahane, the Founder and CEO of ADJOAA, a curated multi-brand online marketplace specialising in premium and sustainable fashion and lifestyle products made by African designers and Black-owned businesses. Pinaman shares her journey to establish a tech business in Ghana a…
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ICTP 280: Demystifying Jamaica’s Data Protection Act, with Grace Lindo
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59:45
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Jamaica’s Data Protection Act will be coming into effect on 1 December 2023, but myths and misconceptions have persisted. With Grace Lindo, an attorney at law at Carter Lindo in Jamaica, we tackle some of the misconceptions along with exploring compliance in a variety of different scenarios. Among other things, Grace also discusses the potential im…
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ICTP 279: Stakeholders’ role in cyberattacks, the intersection of music and tech, and crowdfunding in the Caribbean
1:11:05
1:11:05
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In our October 2023 Community Chat, and with members of the Caribbean tech community, Dr Claire Craig, of Trinidad and Tobago and Director of Research of CaribNOG, and Jean Marie Altema of Haïti and profIT Development Consulting, the panel discusses: * ransomware attacks and the role of stakeholders; * the intersection of music and technology; and …
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ICTP 278: AI, Caribbean innovation and using AI for the good of our communities, with Eldon Marks of TrueSelph Inc.
51:15
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Although artificial intelligence (AI) has begun to transform the workplace, it has the potential to have an even greater impact on our societies by helping us address many of the development challenges that countries, such as those in the Caribbean region, need to address. Eldon Marks, of V75 Inc. and TrueSelph Inc. in Guyana, is back with us again…
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ICTP 277: Capitalising on Caribbean country code top-level domains (ccTLDs) with Carlton Samuels and Lance Hinds
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52:53
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Thanks to the growing prominence of Artificial intelligence (AI), .ai, the country code top-level domain (ccTLD) for Anguilla has experienced an exponential increase in the take-up of .ai domains. However, Caribbean countries have not been aggressive in increasing the take-up and use of their ccTLDs, though there are numerous opportunities to be ha…
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ICTP 276: Achieving 25 by 2025 and how ICT can be leveraged to deeper regional integration, with Dr Patrick Antoine of the CARICOM Private Sector Organisation
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58:45
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As CARICOM Member States move closer to a Single Market and Economy (CSME), the role of the private sector will become increasingly important to manifest all the benefits anticipated from this massive regional transformation. With Dr Patrick Antoine, the Chief Executive Officer and Technical Director of the CARICOM Private Sector Organisation (CPSO…
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ICTP 275: Digital inequality in Caribbean tech, domain name trademark protection, and being cyber-ready
1:10:14
1:10:14
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In our October 2023 Community Chat, and with members of the Caribbean tech community, Christelle Vaval, a lawyer in Haiti, and Steven Williams, of Data Privacy and Management Advisory Services in Barbados, the panel discusses: * Digital inequality in Caribbean tech entrepreneurship; * Trademarks protection in domain names; * Are we still underprepa…
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ICTP 274: Cybersecurity awareness, and why we need to tackle it from both the micro and macro perspective, with Dr Keith Nurse and Kristerbella Sookdeo
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Continuing with our recognition of Cybersecurity Awareness Month, we have another instalment in our longstanding Expert Insight series on cyber threats and security, but with a twist! Joining us are Dr Keith Nurse, of the College of Science, Technology and Applied Arts Trinidad and Tobago and Kristerbella Sookdeo, of Fortinet, to chat about cyberse…
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ICTP 273: Successful digital transformation, with Christopher Reckord and Trevor Forrest
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1:17:54
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Digital Transformation. An overused term that still seems to be misunderstood. With Christopher Reckord and Trevor Forrest, the authors of the new book “Successful Digital Transformation: Your World, Your Business, Your Life… Reimagined”, we discuss the key elements in a digital transformation process that must be addressed to guarantee success, al…
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ICTP 272: Expert insights update on cyber threats and security in the Caribbean, with Dale Joseph of CARICOM IMPACS
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54:11
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Worldwide, October is commemorated as Cyber Security Awareness Month. As part of our longstanding Expert Insight series on cyber threats and security, we get a truly regional perspective on the subject. With Dale Joseph, of the Caribbean Community (CARICOM) Implementation Agency for Crime and Security (IMPACS), we discuss, among other things: * wha…
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ICTP 271: The future of finance, is the Caribbean a home for digital nomads, and is our love affair with AI already over?
1:05:37
1:05:37
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For our September 2023 Community Chat, and with members of the Caribbean tech community, Esmeralda Levens of BearingPoint Caribbean in Curaçao, and Andrew Olton of Cryptcore in Trinidad and Tobago, the panel discusses: * Why the future of finance is global; * Is the Caribbean region truly a home for digital nomads? and, * Is our love affair with AI…
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ICTP 270: Breaking the shackles of digital colonialism, with Ingrid Riley and Matthew Cowen
1:01:23
1:01:23
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Although slavery and colonialism may seem far removed from the 21st century and our current lives, there have been growing concerns about digital colonialism. With Ingrid Riley of Silicon Caribe and Matthew Cowen of dgtlfutures, we start a conversation on digital colonialism in which, among other things, we discuss: * what digital colonialism is an…
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ICTP 269: Digital resilience at work and in life, with Natalie Maharaj
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Digital resilience is a topic that has not been comprehensively explored generally, and more so in the Caribbean region, though it is relevant and should be actively developed in organisations and at home. With Natalie Maharaj, the Director of the ICT Services Division of the Ministry of Public Administration, Trinidad and Tobago, we discuss among …
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ICTP 268: Optimising performance and success through business intelligence, with Raquel Seville of BI Brainz
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Business intelligence (BI), like data analytics, does not seem to be as prominent these days as data science and Artificial Intelligence (AI). However, data analytics and BI are separate disciplines from data science and AI, with the former still being especially relevant when trying to improve organisational performance and success. With Raquel Se…
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ICTP 267: The impact of technology in the workplace, with Lois Walters of the Human Resource Management Association of Jamaica
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Without a doubt, technology has transformed the workplace, but it has also raised several issues that have not yet been satisfactorily resolved. Lois Walters, President of the Human Resource Management Association of Jamaica, discusses the impact of technology in the workplace, including: * the impact of the COVID-19 pandemic; * remote and hybrid w…
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ICTP 266: Technology-related bias, AI for accessibility for the differently abled, Worldcoin in the Caribbean
1:05:42
1:05:42
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In our August 2023 Community Chat, and with members of the Caribbean tech community, Simone Pasmore, the Chief Executive Officer of Webstylze in Barbados, and Dr Lyndell St Ville, the Chief Technology Officer of Datashore in Saint Lucia, the panel discusses: * Technology-related bias; * AI for accessibility for the Differently Abled; * Worldcoin in…
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ICTP 265: Chatbots versus AI, with Kern Elliott of iGovTT
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50:19
With artificial intelligence (AI) capturing the minds and hearts of millions of users worldwide, chatbots have been getting little to no visibility these days. With Kern Elliott, of iGovTT in Trinidad and Tobago, we discuss chatbots and AI, and among other things: * which one is better; * some of the assumptions people tend to make about AI and cha…
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ICTP 264: From Internet Governance to digitally enabled – an update, with Nigel Cassimire of the Caribbean Telecommunications Union
1:04:19
1:04:19
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1:04:19
With the growing importance and visibility that subjects such as Artificial Intelligence, cybersecurity and data protection, have been receiving, Caribbean countries and the region are being challenged to adopt clear, and ideally harmonised, positions, so they can be heard in global Internet Governance conversations. With Nigel Cassimire of the Car…
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ICTP 263: Learning from Nigeria’s experience in strengthening its tech entrepreneurship ecosystem, with Oswald Osaretin Guobadia
45:48
45:48
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45:48
With the successful enactment of the Nigeria Startup Act, Nigeria is positioning itself to be not only a hotbed of tech innovation but also the home of tech companies that have a global impact. In our conversation with Oswald Osaretin Guobadia, the Former Senior Special Assistant on Digital Transformation to the President of the Federal Republic of…
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ICTP 262: Data ethics and the evolving world of privacy and data protection, with Rishi Maharaj
51:43
51:43
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51:43
Privacy and data protection have been gaining traction globally, and even across the Caribbean region. Rishi Maharaj, the Founder and Managing Director of Privicy Advisory Services, joins us to discuss privacy and data protection, along with the emerging concept of ‘data ethics’. Our conversation explores, among other things: * the difference betwe…
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ICTP 261: Extracting value from AI and nurturing software development in the Caribbean region
53:30
53:30
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53:30
In our July 2023 Community Chat, and with members of the Caribbean tech community, Bianca Welds, Digital Innovation Manager of the VM Group in Jamaica, and Chad Fraser, the Founder of Sonover Inc. in Grenada, the panel discusses: * Artificial Intelligence and Large Language Models, how can the Caribbean business and education sectors extract value …
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ICTP 260: Digital diplomacy and beyond, strengthening the links between Africa and the Caribbean region in telecoms and ICT, with the African Telecommunications Union and the Caribbean Telecommunications ...
54:19
54:19
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54:19
In the first episode of our new series, Tech in Africa, we discuss with the Secretaries General of the African Telecommunications Union (ATU), John Omo, and of the Caribbean Telecommunications Union (CTU), Rodney Taylor: * the Memorandum of Understanding (MoU) signed between their organisations with a view to strengthening the partnership between t…
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ICTP 259: 2023 cyber insurance update, with Max Pragnell of Gallagher Insurance Brokers
49:06
49:06
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49:06
Cyber insurance is no longer as alien as it had been just a few years ago, but the threat landscape is incredibly dynamic thus causing the cyber insurance industry to continually adjust and redefine its posture. Although we spoke with Max Pragnell, of Gallagher Insurance Brokers, just about a year ago, a lot has changed. In this conversation, he di…
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