सर्वश्रेष्ठ Human Centered पॉडकास्टस (2024)

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Leverage UX Research to Improve the Security User Experience with Serge Egelman 31:32

1d ago31:32

31:32

In this episode, we talk about: The role misaligned incentives play in security behaviors. How Serge and his team approach security-focused UX research. Looking upstream at the security decisions made by software engineers and, in turn, the situations they are often placed in due to resource constraints and competing priorities at their organizatio…

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S2E21 - Desire, Expectation & Emotions - The Collective Emotional Wave in Human Design 16:01

3d ago16:01

16:01

The Collective Emotional Wave, also known as the Abstract Wave is all about desire, new experiences, and the emotional highs and lows that come with them. Whether things go as planned or not, the wave eventually crashes, leaving us to process our feelings and reflect on the experience. We all have access to this energy but will experience it differ…

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Charles Street on Digital Transformation, Adventure, and Empowering Communities 33:00

15d ago33:00

33:00

In this episode, I reconnect with Charles to reflect on our past experiences working together and the lessons we've learned from challenging situations. It’s fascinating to hear how Charles has evolved, now leading digital transformation at a bank in Australia. He shares his inspiring journey, launching a project called Inkwazi, which combines adve…

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S2E20 - Creativity, Melancholy & Passion - The Individual Emotional Wave 25:59

11d ago25:59

25:59

The Individual Emotional Wave in Human Design is incredibly creative and fluctuates between deep periods of melancholy and elation. This is where passion, romance, music and individual emotional expression resides in the chart. We all have access to this energy but will experience it differently depending on how we are designed. In this episode, I …

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Help Security Analysts Tell the Story Behind the Threats with Shante Perrin 28:58

11d ago28:58

28:58

Shante Perrin, a cybersecurity leader, and her team use cybersecurity software to not only to detect and respond to cybersecurity threats but also, as Shante describes, to help paint a picture for their customers: “We like to build a timeline of events to build that picture, create that story so we can deliver it to the customer and explain why we …

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S2E19 - Managing Emotional Explosions of the Tribal Wave in Business and Relationships 23:34

17d ago23:34

23:34

The Human Design tribal emotional wave creates powerful emotional energy based on relationships, agreements and sensitivity. It has intense crashes that when not managed properly can have devastating consequences. In this episode, I cover the Tribal Emotional wave, how the emotional explosions that are inherent in this wave can impact your personal…

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Putting Human-Centered Security Into Practice with Julie Haney 50:50

23d ago50:50

50:50

In this episode, we talk about: The need for human-centered security—in order for security measures to be effective, they must center around people, making usability as crucial as technology. We explore the gap between research and practice, highlighting the need to bring cybersecurity research into real-world application. Human-centered security r…

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So Much Data, So Little Time—Designing for Security Workflows with Tom Harrison 31:07

28d ago31:07

31:07

Security analysts respond to security detections and alerts. As part of this, they have to sift through a mountain of data and they have to do it fast. Not in hours, not in days. In minutes. Tom Harrison, security operations manager at Secureworks, explains it perfectly, “We have a time crunch and it’s exacerbated by the other big issue security an…

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Embracing the Flux Mindset: Navigating Change with April Rinne 51:05

1M ago51:05

51:05

Welcome to This is HCD. In this enlightening episode, we sit down with futurist and advisor April Rinne to unpack the transformative concept of the "flux mindset." April shares compelling insights into how embracing this mindset equips us to thrive amid constant change and uncertainty. Our conversation delves deep into the significance of authentic…

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S2E18 - Intimacy. Connection & Creativity in Relationships and Business - Human Design Emotional Wave Channel 59 - 6 18:30

1M ago18:30

18:30

There are a lot of ways that we can connect with other people to create healthy bonds that nurture our tribes in both personal and professional relationships. Emotional energy plays a huge role in this. How we interact emotionally can make or break powerful bonds that can ensure our survival, creativity, and ability to produce efficiently, effectiv…

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S2E17: Using Your Solar Plexus to Enhance Relationships and Business Decisions - Emotional Waves of the Solar Plexus 18:41

1M ago18:41

18:41

Emotional waves are something that we all have to deal with, regardless of how we’re designed. If you have a defined emotional solar plexus, you'll be experiencing one or more of these waves on a consistent basis. If your solar plexus is undefined, you'll be taking in these waves from your environment, from other people you're in relationship with,…

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Threat Modeling Parts of the User Journey That Cost Your Business Money With Adam Shostack 47:01

1M ago47:01

47:01

“Even though usability and security tradeoffs will always be with us, we can get much smarter. Some of the techniques are really simple. For one, write everything down a user needs to do in order to use your app securely. Yeah, keep writing.” In this episode, we talk about: What is threat modeling and why should product teams and UX designers care …

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S2E16 How to Overcome Role Fears for Business Success (Human Design Profile Fears) 17:59

1M ago17:59

17:59

Your Human Design Profile tells you so much about how you fulfill your purpose, what you're here to share and how you're here to share it. It is a huge part of who you are. The profile lines each have some specific fears associated with them, and those fears can hold you back in your business. In today's episode, I cover some of the fears that are …

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The New Dawn of Customer Experience: Evolving Strategies, Accountability, and Collaboration in Modern CX 30:46

2M ago30:46

30:46

In this episode of Human Centered, host Nick Brunker and Ben Geheb, VML's global chief experience strategy officer, discuss the evolving landscape of customer experience. They explore why CX index scores are at their lowest point, the challenges of measuring CX ROI, and the shift away from CX being owned by a single department. The conversation del…

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Neil Theise: Resilience, Recovery, and the Interconnectedness of Reality 1:17:48

2M ago1:17:48

1:17:48

Welcome to another episode of This is HCD. We welcome back Neil Theise, a guest we know and love to have on the show. In this episode, Neil shares his personal journey of overcoming significant health challenges. He reflects on his recovery process, expressing gratitude for being pain-free and mobile again. The conversation explores the mind-body c…

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S2E15 - How Fears Hiding in your Human Design Circuitry can Sabotage your Business (And how to Overcome them) 18:26

2M ago18:26

18:26

Our fears and anxieties are mapped out in multiple places in our human design chart. One of those places is our predominant circuitry. We have three different kinds of circuitry in our chart that govern how our energy flows and impact some specific areas of our lives. Many of us are more weighted in one area of this chart. Understanding how your ci…

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No Room for Hype When Integrating AI Into Cybersecurity Products with John Robertson and Siddharth Hirwani 35:58

2M ago35:58

35:58

“UX design can enhance the overall performance, adoption, and impact in cybersecurity tools that leverage AI, making the tools more accessible to a broader range of users, including those who don’t have deep technical or security knowledge.” In this episode, Siddharth Hirwani and John Robertson talk about: Pressures and challenges security analysts…

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S2E14 - Emotional Nervousness in Business (Solar Plexus Center Fears) 20:41

2M ago20:41

20:41

Emotional energy can come up in business in a number of different ways. How we manage that energy can make all the difference in the success of our business. Our emotional fears and nervousness are mapped out in our Human Design chart, specifically in the Emotional Solar plexus center which governs our emotional and spiritual awareness. How and whe…

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Organized Civic Benevolence and Nationhood 51:37

2M ago51:37

51:37

Santi Furnari (CASBS fellow, 2023-24) engages renowned political sociologist & 2015-16 fellow Elisabeth Clemens on the role of private civic volunteer organizations in co-constructing national identity and state capacity as well as serving as tools of governance, solidarity, and inclusion for much of American history. In what form does civic benevo…

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What Do You Know About Alert Fatigue? An Interview with John Robertson 19:31

2M ago19:31

19:31

“People try to talk about the technical user experience at too high of a level. You talk about alert fatigue and you kind of understand what alert fatigue is just by the name. Yeah, there’s a lot of alerts. But watching it in action is different.” In this episode, Heidi interviews John about what he’s learned about designing for security analysts. …

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S2E12 - Existential Fears in Business (Spleen Center Fears) 16:36

2M ago16:36

16:36

Our existential fears can keep us stuck in our business to the point of not even starting it to begin with, not launching, selling, making offers, showing up and the list goes on and on. These fears are mapped out in our Human Design chart, specifically in the Spleen center which is responsible for our safety and our survival in the now. Our instin…

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S2E13 - Mental Anxiety in Business (Ajna Center Fears) 19:09

2M ago19:09

19:09

Anxiety is all too common in our lives and businesses. It can keep us from taking the right action at the right time. We may end up doing nothing at all or taking premature action that doesn’t get us anywhere or worse, creates chaos. Our mental anxieties are mapped out in our Human Design chart, specifically in the Ajna center where we conceptualiz…

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Balancing Sustainability and Business in Service Design with Sidney Debaque 41:20

2M ago41:20

41:20

Welcome to This is HCD. In this episode, we chat with Sidney Debaque, a service designer and strategist, about integrating sustainability into design. Sidney discusses his journey into using design for good, balancing value-aligned work with financial needs, and the challenges of embedding sustainability in organisations. We emphasise using design …

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S2E11 - Awareness, Anxiety, Nervousness and Fear in Human Design & Business 16:05

3M ago16:05

16:05

We have three awareness centers in our human design body graph, and these govern how we experience the world around us through our physical, mental and emotional awareness. These centers also contain our fears, our nervousness, and our anxieties. In this episode, we cover how these fears can show up in your life, in your business, in your relations…

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Designing for Impact: Insights from Adam Cochrane on Innovation and Community 35:37

3M ago35:37

35:37

Welcome to another episode of This is HCD. In this episode, I chat with Adam Cochrane, the Senior Strategic Designer at Lufthansa Innovation Hub and the Conference Director for the Service Design Global Conference. Adam shares insights into his role at Lufthansa, where he drives innovation through strategic intelligence, research, and venture suppo…

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Exposing Sources and Impacts of Election Disinformation Campaigns 42:07

3M ago42:07

42:07

Legendary tech journalist John Markoff (CASBS fellow, 2017-18) chats with 2023-24 CASBS fellow Young Mie Kim on her groundbreaking efforts to identify how shadowy groups use algorithms and targeted disinformation campaigns during presidential election cycles; measure their real-world distorting effects on voter mobilization or suppression; and illu…

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S2E10 - Riding out a Hurricane Through the Lens of my Human Design 19:43

3M ago19:43

19:43

On Monday, July 1st, 2024 I experienced my first major hurricane on the Island of Grenada where I live. Part of our country was completely destroyed by Hurricane Beryl. In this episode, I share my experience of weathering a major hurricane in a hard hit country through the lens of my own Human Design which includes a lot of activations in the Triba…

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Designing for Longevity with Sheng-Hung Lee: Embracing AI, Empathy, and Growth 53:05

3M ago53:05

53:05

Welcome to another episode of the Human Centered Design Network Podcast. We meet Sheng-Hung Lee and discuss key issues in the design industry, including the importance of empathy, AI's impact on design processes, and the challenges of ageism. We advocate for valuing older designers' wisdom and promoting continuous learning through personal projects…

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S2E9 - Fear and Business - A Human Design Perspective 14:30

3M ago14:30

14:30

Fear might be one of the biggest things that is holding you back in your business. We all deal with fear and there are plenty of healthy fears that are actually essential for our survival. Other fears hold us back and they can really prevent us from being and fulfilling our potential in business and in life. Fear is mapped out all over your human d…

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Experimenting with Work: Insights from Miro's Sid van Wijk 42:16

3M ago42:16

42:16

Welcome to another episode of This is HCD. In this episode, we interview Sid van Wijk from Miro about the company's Living Lab and their innovative approach to employee experience and workplace design. We highlight the importance of experimentation, the challenges of hybrid work, and the future of both online and in-person collaboration. Sid shares…

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S2E8 - Reflector Emotional Intelligence in Human Design 13:12

3M ago13:12

13:12

Reflectors are extremely rare at a little over 1% of the population. Even though they’re experience can vary a lot from day to day, they do have consistency throughout their lunar cycle. Understanding how unique and different they are and honoring that uniqueness can really help them step into their emotional Intelligence potential. In today's epis…

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Redefining Constraints: Jerry Michalski on Trust, Design, and the Future of Knowledge Management 1:02:12

4M ago1:02:12

1:02:12

In this episode, we sit down with Jerry Michalski to discuss our shared passion for Human-Centered Design and the crucial role it plays in creating products that truly serve people. Jerry shares insights about his 26-year project, Jerry's Brain, a personal knowledge management system, and the advantages of maintaining such a rich, evolving reposito…

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How to Build Trust Through the User Experience with Carlie Hundt and Devon Hirth 45:04

4M ago45:04

45:04

Carlie Hundt and Devon Hirth believe a UX designer’s role is to “lift up the voices of the people trying to access and use government services.” Trust is really important. How do we build trust through the user experience, particularly when you are asking for personal information? In this episode, we talk about: Leveraging storytelling to “share wi…

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S2E7 - Projector Emotional Intelligence in Human Design 19:32

4M ago19:32

19:32

Projectors are extremely compelling when living in alignment and are designed to be noticed. They’re very different from the majority of the population in terms of energy levels and ideal working styles. Understanding and embracing these unique parts of themselves are essential for them to achieve their emotional intelligence potential. When not li…

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Democratising Map-Making: A Conversation with Loren Baxter from Felt 36:46

4M ago36:46

36:46

Welcome to another episode of This is HCD. We chatted with Loren Baxter, a product designer at Felt, about their innovative mapping software. Felt aims to make map-making accessible to everyone, moving beyond just GIS experts. Loren shared how Felt simplifies the process of creating maps, making it easy for users to handle geospatial data and colla…

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S2E6 - Manifesting Generator Emotional Intelligence 16:43

4M ago16:43

16:43

Human design manifesting generators are very unique in their non linear approach, the speed at which they operate, and their potential to skip steps. These aspects of their design can often be misunderstood by others and can cause pain for the manifesting generator when they don't understand how this works. When they’re living in alignment, Manifes…

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Understand the Holistic Experience to Improve Cybersecurity Products with Lindsey Wallace 50:33

4M ago50:33

50:33

When thinking about building products for security teams, we often emphasize the technical side: reduced false positives, new detection techniques, and automation. But what about asking things like: how do security teams work together? What excites a security analyst about their job? How can we help them do more of that? What does the experience lo…

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S2E5 - Generator Emotional Intelligence 13:04

4M ago13:04

13:04

Human Design Generators have juicy life force energy that can be so attractive and magnetic to others and so satisfying for the Generator. If they're not living in alignment and not using their energy correctly, they have the opposite effect. In this episode, we’re talking about emotional intelligence for Human Design Generator types. We’ll cover H…

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The Gold Standard of Economic Historians 1:12:58

4M ago1:12:58

1:12:58

Stefan Link, a 2023-24 CASBS fellow, chats with Barry Eichengreen, a 1996-97 CASBS fellow and world renowned for his expertise at the nexus of international economics and economic history. They discuss some of Eichengreen's most prominent works — including "The European Economy Since 1945," which emerged from his CASBS experience, and "Golden Fette…

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S2E4 - Emotional Intelligence for Manifestor Human Design Types 13:22

4M ago13:22

13:22

Human Design Manifestors are powerful and highly impactful on others. When they're embodying a high level of emotional intelligence, this can be profoundly beneficial for their relationships and careers. On the other end of the emotional spectrum this can be detrimental. In this episode were talking about emotional intelligence for Human Design Man…

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Levelling Up Skills: Trauma-Informed Design Research with Jenny Winfield 49:44

4M ago49:44

49:44

In today's episode of "This is HCD," we meet Jenny Winfield, a user researcher specialising in socially taboo topics and trauma. Jenny shares her journey from psychology and anthropology to design research, highlighting the significance of belongings in people's lives. She discusses the importance of trauma-informed design research practices and ho…

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Include Users with Disabilities in Your Security UX Research with Joyce Oshita 49:29

4M ago49:29

49:29

Are you inadvertently designing a security user experience that makes it less likely your users will choose the most secure option for them? Are security-related roadblocks preventing people from using your service? In order to design inclusive experiences—including accessible experiences—you must include users with disabilities in your research. I…

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Following the Service Design Journey with Arun Martin 22:02

5M ago22:02

22:02

In today's episode of This is HCD, we're joined by Arun Martin, a Service Designer based in Canada who made a transition into service design while working at IBM several years ago. We delve into his journey navigating this transition within IBM and how he managed to expand his knowledge in a field that was entirely new to service design. This exper…

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S2E3 - How Type Impacts Your Emotional Intelligence 11:53

5M ago11:53

11:53

Your human design type can influence your emotional expression in a number of different ways. It also impacts how other people experience you emotionally. In this episode, I give you an overview of how type influences emotional intelligence in 3 key areas and how your type communicates this to other people through your electromagnetic frequency or …

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S2E2 - 5 Emotional Areas of your Human Design chart 15:47

5M ago15:47

15:47

Human Design has a TON to say about emotional intelligence. How you experience yourself emotionally is written all over your chart. In this episode, I go over 5 specific areas of your Human Design chart that can tell you a lot about experience and express emotions and the impact this can have in both business and relationships. I include suggestion…

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Designing Tomorrow: Genevieve Gaudet for Nava 47:37

5M ago47:37

47:37

Welcome to another episode of This is HCD. We're joined by Genevieve Gaudet from Nava. She sheds light on her role as Director of Design, which revolves around enhancing access to essential government services for the people of America. Genevieve contrasts the allure of big tech in Silicon Valley, with its potential for higher earnings and work on …

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"Creative Journeys: From Design to Storytelling with Jessica Hische" 46:01

5M ago46:01

46:01

We’re thrilled to welcome the incredibly talented Jessica Hische to the Human Centered Design Podcast. Jessica, a renowned lettering artist and author, based in San Francisco, shares her journey from studying graphic design to becoming an illustrator and author of children's books. Known for her exquisite typography and eloquent visual storytelling…

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Leveraging Data Science to Help Security Teams with Serge-Olivier Paquette 41:58

5M ago41:58

41:58

How do you help security teams understand what happened and what to do next? Data science can help with that. Serge-Olivier Paquette, CPO at threat intelligence and analytics platform Flare, combines product, cybersecurity, and data science expertise to develop cutting-edge products and experiences that help security teams make informed decisions. …

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S2E1 - Emotional Intelligence and Conscious Business 5:03

5M ago5:03

5:03

In the first episode of season 2, I introduce you to the value of emotional intelligence and conscious business. Although business can mean what you do for a living, business is something that takes place in all areas of your life and it runs a lot smoother when you take care of it in an emotionally intelligent way both for you and for the ones you…

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A Scholar's Commitment to Workers' Economic Justice 50:44

5M ago50:44

50:44

Labor historian & 2023-24 CASBS fellow Gabriel Winant in conversation with 2018-19 CASBS fellow Ruth Milkman, among the nation's most renowned sociologists of labor. In addition to interrogating divisions within and segmentation across labor markets in recent decades, Milkman also has remained attuned to the complexity of the overall working class …

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