सर्वश्रेष्ठ Effective Communication पॉडकास्टस (2024)

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7. Conversational Receptiveness - A Talk With Michael Rain (ENODI & Harvard University) 25:04

7M ago25:04

25:04

We would love to hear your feedback on this episode! Please click here to share your thoughts via text message. We can't wait to hear what's on your mind! Listen, and learn about Conversational Receptivenss in this talk with our guest Michael Rain. Michael founded ENODI, a media and research company focused on all people with immigrant backgrounds.…

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6. Active Listening for Conflict Resolution - A Talk With Peter Novak (Strictly Speaking Group) 32:08

11M ago32:08

32:08

We would love to hear your feedback on this episode! Please click here to share your thoughts via text message. We can't wait to hear what's on your mind! Listen, and learn about Active Listening for Conflict Resolution in this talk with our guest Peter Novak, CEO and Founder of Strictly Speaking Group: better communicators build better companies. …

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5. How To Be More Convincing And Be Heard - A Talk With Chris Lipp (SpeakValue) 23:38

12M ago23:38

23:38

We would love to hear your feedback on this episode! Please click here to share your thoughts via text message. We can't wait to hear what's on your mind! Listen and learn how to be more convincing and be heard in this talk with our guest, Chris Lipp, based on his book 'Magnetic: How Great Leaders Persuade and Inspire' co-authored with Antoine De M…

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4. Storytelling & Vocal Justice - A Talk With Shawon Jackson (Stanford GSB & Vocal Justice) 30:58

1y ago30:58

30:58

We would love to hear your feedback on this episode! Please click here to share your thoughts via text message. We can't wait to hear what's on your mind! Listen, and learn about Storytelling & Vocal Justice in this talk with our guest Shawon Jackson, Adjunct Lecturer in Management at Stanford University Graduate School of Business and Founder & CE…

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3. The Art Of Pitching To Investors - A Talk With Burt Alper (Stanford GSB) 43:09

1+ y ago43:09

43:09

We would love to hear your feedback on this episode! Please click here to share your thoughts via text message. We can't wait to hear what's on your mind! Listen, and learn about the Art of Pitching to Investors in this talk with our guest Burt Alper, Lecturer in Management at Stanford University Graduate School of Business and Founder of Burt Alpe…

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2. Communicate With Mastery - A Talk With JD Schramm (USC Annenberg) 18:53

2y ago18:53

18:53

We would love to hear your feedback on this episode! Please click here to share your thoughts via text message. We can't wait to hear what's on your mind! Learn how to make your words count every time you write or speak in this talk with JD Schramm, Lecturer at USC Annenberg and a Keynote Speaker, Communication Consultant, Coach & Author. We talk a…

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#30 Cautions on writing, creating, sharing personally revealing stories AKA testimonies 11:55

2y ago11:55

11:55

Storytelling is very popular currently. Just today I got yet another promotion of a “Learn How to Tell Stories” webinar. Though storytelling is perennially popular, our Bible is made up of stories, after all, we must also be aware of some cautions in it—and that’s what this podcast is all about…. Hi, I’m Yvon Prehn with Effective Church Communicati…

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1. What? So What? Now What? - A Talk With Matt Abrahams (Stanford GSB) 23:04

2y ago23:04

23:04

We would love to hear your feedback on this episode! Please click here to share your thoughts via text message. We can't wait to hear what's on your mind! Listen, and learn how to overcome your speaking anxiety in this talk with our guest Matt Abrahams, Lecturer at Stanford University Graduate School of Business & Podcast Host of Think Fast Talk Sm…

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#29 Your Chaplain of Communications—the unique ways Yvon Prehn and Effective Church Communications can serve you 18:22

2y ago18:22

18:22

There are many useful resources available online to help you in your work as a church communicator. Considering that I was recently thinking about what makes my ministry of Effective Church Communications useful for you—what to expect from me that is unique or different from what is available from other sources. Though I’ll break it into practical …

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#28 How to Make the Most of Halloween for Evangelism 13:03

2y ago13:03

13:03

Halloween—it has become such a contentious time in the church. Even mentioning the term "Halloween" upsets some because of its pagan origins. In response to that, many churches have switched from calling "Halloween" events to "Fall Festivals." I get it; I totally understand but bear with me a minute and consider that changing the name in this way t…

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#27 Game changer! The loss of comprehension of cursive—what it means to church communicators and what to do about it 13:46

2y ago13:46

13:46

This topic is incredibly important for you to understand before you do ANY more outreach advertising, encouragement, or communications creation of any kind if you want the maximum number of people in your church and community to be able to read them. The reason for my urgent message is the realization that many people today cannot read cursive writ…

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#26 Church Communications Survey Results and Comments 21:12

2+ y ago21:12

21:12

A few weeks ago, I did a survey to find out more about what church communicators are using currently and what they need to do their work more effectively. In today’s podcast, I’ll talk about the Results of the Church Communications Survey Summary, I'll give you some comments on it and what we'll be doing in response to it in the Effective Church Co…

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#25 How the 5 Steps and Successful Seasonal Strategy Work Together 26:49

2+ y ago26:49

26:49

Seasonal events are an easy and natural way to invite guests to church—that begins the process They are ALSO a way to grow your congregation as disciples—that helps complete the process This podcast will go through each step and illustrate how to practically accomplish each step with Easter communications--keeping in mind that the same processes wi…

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#24 Successful Seasonal Celebrations 19:39

2+ y ago19:39

19:39

Churches often have a great turnout for a special event or holiday, but few have the same number returning the following week. This podcast will show you how to change that and make holidays and celebrations time to grow your church in numbers and your people in spiritual maturity. For more resources, training, inspiration, and free templates to he…

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#23 A strategic plan to grow your church in numbers and your people in spiritual maturity--The 5 Steps of Effective Church Communications and Marketing 46:32

2+ y ago46:32

46:32

Why do you do all the hard work you do in church communications? In the podcast today I want to inspire you with a practical strategy to create communications that will help your church fully fulfill the Great Commission. All churches work hard to communicate their message and events to the people in the church and those outside the church they wan…

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#22 What would make you a more effective Church Communicator? 18:16

4y ago18:16

18:16

Church Communicators do an extraordinary job and often with little training for their demanding work. In this episode, I want to introduce you to an exciting new resource for you--the Effective Church Communications Library. In the podcast, I'll share what motivated me to put this resource together and some specific areas it can help you with. Here…

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#21 A non-technical solution to giving for churches that are not meeting 7:27

4+ y ago7:27

7:27

To meet the challenge of how to keep donations coming into churches when they can't meet together is to emphasize or launch online giving. And though it's a great solution, it isn't realistic for every church, either financially or because a number of people in the church simply will not use it. To solve that challenge this podcast proposes an idea…

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#20 Summer Strategies for Church Communications 22:29

5y ago22:29

22:29

Whoever wrote that song, "Summertime and the livin' is easy" did not work in church communications. The pace and type of activities change in the summer, but with Bible camps and special events, there is a lot of work to be done. Hi, I'm Yvon Prehn and welcome to the Effective Church Communications Podcast! In our podcast today I'll give you some t…

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Teaching Communication Skills 22:17

5y ago22:17

22:17

Dennis Novack, MD, founder of DocCom.org, an online communication skills program for hospitals, residency programs and medical schools, discusses the influence of Dr. George Engel, research about the impact of good communication skills and best practices for teaching communication skills. This is the final episode of the podcast. Host Barbara Lewis…

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How to Ensure Trainee Well-being 23:21

5y ago23:21

23:21

Mitchell D. Feldman, MD, MPhil, discusses how to mentor trainees to help them find their purpose and reconnect with their reason for entering the profession; the steps for integrating personal and professional life; the Japanese ikigai as a guide; traits of compulsivity and three questions at the end of the day to reconnect with purpose.…

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Incorporating Relationship-Centered Communication Strategies into Clinical Skills Courses 19:01

5y ago19:01

19:01

Rob Shochet, MD, discusses relationship centered communication strategy, three important skill sets, how to use the computer in the exam room and other communication techniques.द्वारा Barbara Lewis, MBA, interview with Rob Shochet, MD.

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How to Use Hypnosis to Improve Outcomes 19:01

5y ago19:01

19:01

John Christensen, PhD, describes the medical conditions where hypnosis is used and verbal techniques on how to use hypnosis by talking to patients to improve outcomes.द्वारा Barbara Lewis, MBA, interview with John Christensen, PhD

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The Ability to Find Joy in the Midst of Tragedy: An Afghan Surgeon’s Perspective 11:42

5y ago11:42

11:42

Homa Dost, MD, a surgeon in Afghanistan discusses the challenges in finding joy in her work.द्वारा Barbara Lewis, MBA, interview with Homa Dost, MD

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Empathic Communication Strategies 24:13

5y ago24:13

24:13

Elizabeth Morrison, LCSW, MAC, discusses the fascinating research on empathy's impact on health outcomes and three important techniques to convey empathy.द्वारा Barbara Lewis, MBA, interview with Elizabeth Morrison, LCSW, MAC

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Remediating Communication Skills in Medical Students 16:28

5y ago16:28

16:28

Kathy Cole-Kelly, MS, MSSW, discusses how to identify medical students who need communication remediation and the specific steps she undertakes to ensure they pass Step 2 CS.द्वारा Barbara Lewis, MBA, interview with Kathy Cole-Kelly, MS, MSSW

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Patient-Centered Interviewing to Uncover Mental Health Issues 21:37

5y ago21:37

21:37

In about a quarter of all patients seen in a year have in a mental health disorder of depression, substance use or anxiety. Unfortunately, clinicians aren't trained on what to do. Oftentimes, the physical symptoms signal an underlying mental issue. Listen to Bob Smith, MD, talk about the red flag complaints and how treating the mental disorder help…

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Trust: Competence, Care, Consistency and Courage 19:14

5y ago19:14

19:14

David Pendleton, DPhil, discusses how to sustain trust, how to address a patient when trust is lost and what to do when is trust undermined.द्वारा Barbara Lewis, MBA, interview with David Pendleton, DPhil

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Soliciting Goals for Care: The Gateway to Shared Decision Making 17:58

5y ago17:58

17:58

Howard Beckman, MD, discusses why every clinician needs to know the patients' goals, how articulating goals improves outcomes and helps the clinicians and what the research reflects; he encourages people to continue his innovative research.द्वारा Barbara Lewis, MBA, interview with Howard Beckman, MD

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Difficult Conversations When Prescribing Longitudinal Controlled Drugs 26:21

5y ago26:21

26:21

Ted Parran, MD, discusses how to deal with the 10 percent of the U.S. population with a substance use disorder, who seek euphoric drugs. How to say NO without jeopardizing the relationship or suffering low patient satisfaction scores, and how to help the patient understand your position and de-escalate a conversation using the PEARLS technique.…

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Empathy 101: Should You Wear Your Heart on Your Sleeve? 19:22

5y ago19:22

19:22

Kevin Dorsey, MD, PhD, discusses his experiences with patients when he's his genuine self. He describes his empathy course and his students' reactions years later.द्वारा Barbara Lewis, MBA, interview with Kevin Dorsey, MD, PhD

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Tune Your Antennae to Non-Verbal Communication: Improve the Patient Experience 25:37

5y ago25:37

25:37

Jeannette Shorey, MD, discusses how to conduct a very efficient patient enounter by learning non-verbal cues, which can save time for a clinician, how to handle mixed messages, how mirroring can influence the patient.द्वारा Barbara Lewis, MBA, interview with Jeannette Shorey, MD

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Relationship Centered Healthcare: Improving Patient Outcomes 22:01

5y ago22:01

22:01

Anthony Suchman, MD, MA, FACP, talks about the three guideposts for developing relationships, the mistakes that clinicians make in developing relationships with patients and how clinician can quickly develop relationships with patients in the era of shortened appointments.द्वारा Barbara Lewis, MBA, interview with Tony Suchman, MD, MA, FACP

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The Art and Practice of "Being With" the Patient 22:01

5y ago22:01

22:01

Marcus Engel, MS, CXPX, CSP, discusses the most impactful words, which clinicians said to him, after being blinded in a horrific automobile accident and spending over six weeks in the hospital. Learn more about Marcus at MarcusEngel.com and read his books, "I'm Here" and the Other End of the Stethoscope."…

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Every Patient Tells a Story: How to Heal Your Patients by Listening to Their Stories 25:18

5+ y ago25:18

25:18

Lisa Sanders, MD, is author of the popular Diagnosis column for the New York Times Magazine, which inspired the Fox TV program, House M.D. Her previous NYT column, Think Like a Doctor, was the inspiration for a seven-hour documentary series about the process of diagnosis, which is airing on Netflix in August 2019. In 2010 she published the book, Ev…

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Communicating with Patients Who Have Limited English Proficiency (LEP) 17:06

5+ y ago17:06

17:06

Elaine Khoong, MD, MS, discusses the rationale for using certified medical interpreters and the astounding error rate when ad hoc (e.g. family member) interpreters are used, how you explain to patients that you want to use a certified medical interpreter rather than an ad hoc interpreter and resources to help communicate with LEP patients.…

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Using the RESPECT Model to Build a High-Performance Team 22:57

5+ y ago22:57

22:57

Co-author of the DocCom module on high performance teams, Carol Mostow, LICSW, discusses the RESPECT model, an acronym for Respect, Explanatory model, Social context, Power, Empathy, Concerns and Trust. Learn how using a quick technique can change the entire tone of a meeting.द्वारा Barbara Lewis, MBA, interview with Carol Mostow, LICSW

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Tips and Techniques to Rekindle Joy 14:23

5+ y ago14:23

14:23

Susmita Pati, MD, MPH, Chief Medical Program Advisor for the Alan Alda Center for Communicating Science at Stony Brook University discusses what individuals, teams and systems can do to rekindle joy.द्वारा Barbara Lewis, MBA, interview with Susmit Pati, MD, MPH

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The Cherished Relationship: How Clinicians Can Improve Outcomes 20:51

5+ y ago20:51

20:51

Listen to renowned author and cardiologist, Eric Topol, MD, discuss the five qualities of deep understanding and how clinicians can incorporate them into their practice, using smart phone technology to bond with the patient and crying with a patient.द्वारा Barbara Lewis, MBA, interview with Eric Topol, MD

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What Patient Say, What Doctors Hear: How to Improve Listening Skills 24:37

5+ y ago24:37

24:37

Well-known book author Danielle Ofri, MD, PhD, discusses how listening affects the quality of what patients say, the golden minute, full frontal listening and how listening impacts diagnostic error and burnout.द्वारा Barbara Lewis, MBA, interviews Danielle Ofri, MD, PhD

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Conversation Ready – How to Prepare for End of Life Conversations 27:01

5+ y ago27:01

27:01

Kelly McCutcheon Adams, MSW, LCSW, talks about IHI's Conversation Ready project and end of life conversations. Learn how systems can become ready; the Conversation Ready principles: Exemplify, Connect, Engage and Steward all of which are the foundation for respect; and the advantages for systems to be conversation ready. The IHI white paper and too…

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Promoting Self-Management Among Patients with Chronic Conditions 22:20

5+ y ago22:20

22:20

Krista Hirschmann, PhD, discusses a unique methodology for motivating patients to manage their care and helping patients to take control of their situation, so they don't feel so overwhelmed.द्वारा Barbara Lewis, MBA, interview with Krista Hirschmann, PhD

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Tips and Techniques to Demonstrate Empathy 19:17

5+ y ago19:17

19:17

Sateesh Arja, MD,MPH, discusses using humanities to inspire empathy; incorporating NURS and PEARLS technique to develop empathy and the challenges to empathy.द्वारा Barbara Lewis, MBA, interview with Sateesh Arja, MD, MPH

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The Family Interview: Techniques and Pitfalls 21:17

5+ y ago21:17

21:17

Tom Campbell, MD, author of DocCom module on the Family Interview, explains how is the family interview different, the first steps in the family interview, the importance of the genogram, techniques to handle the disruptive family member and the biggest pitfall in the family interview.द्वारा Barbara Lewis, MBA, interview with Tom Campbell, MD

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Storytelling: The Key to Successful Outcomes 28:20

5+ y ago28:20

28:20

Listen to Eric Manheimer, MD, a producer and writer on the successful TV series, New Amsterdam, based on his book, Twelve Patients: Life and Death at Bellevue Hospital, where he was the medical director for 15 years. He discusses how to allow space for the patient to talk; the opening questions to elicit the story, so that clinicians understand wha…

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#19 D-Day and Church Communications: with words from C.S. Lewis and memories of my Grandfather as they left England the morning of D-Day 10:28

5+ y ago10:28

10:28

Today is the 75th anniversary of D-Day and while we commemorate and honor the sacrifices of those who stormed the beaches of Normandy I think it is appropriate to remind everyone who is involved in Church Communications that you are daily involved in storming the strongholds of Satan to win people to Jesus. To do that I want to share 3 things: A qu…

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Communicating with Patients as Consumers 24:02

5+ y ago24:02

24:02

Zeev Neuwirth, MD, MPH, MACP, discusses his proposed shift on how we think about healthcare - less concerned with technical aspects and more concerned with people; the marketing mindset focused on consumers; communication changes when we think about patients as consumers and valued customers; and how this technique influences the amount of time a c…

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#18 Father's Day—Beyond celebration—how to make the ministry most of it to grow Dads spiritually 16:40

5+ y ago16:40

16:40

It's easy to look at Father's Day as just another holiday to do up a special bulletin and social media for and to say a few nice things about Dads during the church service. But did you know you can do so much more as communicators for Jesus? We need to constantly remind ourselves in the crush of trivia and distraction that our job is not to be a h…

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How Active Listening Improves the Patient and Clinician Experience 18:28

5+ y ago18:28

18:28

Sheira Schlair, MD, MS, talks about how to get ready to listen, the elements of active listening including non-verbal cues, the five stages of active listening and the major mistakes in listening.द्वारा Barbara Lewis, MBA, interview with Sheira Schlair, MD, MS

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Geriatric Interview: Effective Techniques for Getting the Most Out of 15 Minutes 24:53

5+ y ago24:53

24:53

Erika Manu, MD, co-author of DocCom Module 23, The Geriatric Interview, discusses how to speak with older patients and why raising your voice is not advised; sitting without back light; working with the team to assess the patient; confidentiality when a caregiver is involved, plus other important techniques.…

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Talking with Patients about Their Requests for Specialist Consultants 19:09

5+ y ago19:09

19:09

Richard Kravitz, MD, discusses how technology will impact the request for specialty consultations, three types of responses to patients who want consultations, the barriers for clinicians to talk with patients about their requests and how denial for requests impacts patient satisfaction scores.द्वारा Barbara Lewis, MBA, interview with Richard Kravitz, MD

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