Kiera and Britt are discussing the April book club selection, Buy Back Your Time: Get Unstuck, Reclaim Your Freedom, and Build Your Empire by Dan Martell. They share their top takeaways about treating time valuably, how to best go about starting to delegate, where an assistant can fit in, and more. Find the full book club rundown here! Episode reso…

As an employer, it can definitely feel like all you do is give, and working with those team members who always want more can be a major hurdle. Kiera talks about the right way to approach giving, what to consider from the team member’s perspective, budget confines, and more. Episode resources: Reach out to Kiera Practice Momentum Group Consulting S…

If you’re looking to up your review game, it’s important that you’re in the right arena(s). In this episode, Kiera talks about why practices should showcase their best selves on social media. Specifically, she touches on the ideal number of reviews your practice should have, and why considering your social media presentation is so critical. Bonus: …

Kiera takes a close look at scheduling, and what to do when things are too full — a hot topic in offices right now. She urges listeners to change how insurance is being presented; avoid double-booking; and consider an expansion of hours. Episode resources: Reach out to Kiera Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast …

It’s time for a dive into brand awareness on social media. In this episode, Tiff and Dana talk about the realities of social media marketing for practices: the what, where, why, and how, including why it’s so critical, who you’re updating for, content ideas, and more. Episode resources: Reach out to Tiff and Dana Practice Momentum Group Consulting …

Sometimes, when it comes to hiring, you just get lucky. In this episode, Kiera talks about the art of hiring: the good, the bad, and the lessons that come from both. You’ll hear advice on… How long you should wait to know if you’ve hired the right person Why it’s important to be practical when hiring, not emotional What hiring someone complementary…

In marketing, every dollar counts. In this episode, Tiff and Dana talk about how to know if your marketing dollars are yielding the right results. They touch on why you need to know how much you’re spending on marketing; whether the ideal patient is being converted; and why your active patient count is so important. Want a spreadsheet to start trac…

An office reached out to the Dental A-Team with the following question: How can an office manager earn respect from a team that’s not listening? Kiera shares tips on the proper approach to being an effective office manager (or anyone, really) in the dental practice. She explains why OMs should: Understand your motive in the position Consider the be…

Can you say for certain that all of your practice’s ducks are in a row? Kiera’s here with an urgent suggestion to use momentum now to smooth out all the systems and teams in your office now to be ready for the inevitable unexpected moments. Dental A-Team’s Practice Momentum walks practices through monthly tasks to make sure everything is planned ou…

A common thread among Dental A-Team offices right now is a decrease in communication. In this episode, Kiera and Tiff talk about why this is happening so often, and how to bring that openness and trust back into your practice. They give insight on how often different positions should be meeting, the right way to approach difficult conversations, wh…

Marketing is a hot-ticket item in dental practices, and Tiff and Dana are here to discuss how to sell your dentistry to not only new patients — but the ones you already have. They give ideas on retention and referral, the power of organic conversations, and keeping your established patients just as happy as your new ones. Episode resources: Reach o…

Are you the master of your circumstances or the creator of your life? This question guides the episode as Kiera talks about how to stay strong and positive in a challenging economy. She talks about managing emotions, communicating with patients, and intelligently considering what to keep and what to shed for your practice’s long-term benefits. Epis…

The hiring climate has changed dramatically in recent years, and Kiera’s here to encourage listeners to embrace the challenge of finding the right people for your practice. She talks about three things to consider when approaching hiring: Establish a culture that doesn’t have turnover Assess the patterns of those who are leaving React to those tren…

It’s time for another book club episode! This month’s review is on The Noticer: Sometimes, All a Person Needs is a Little Perspective by Andy Andrews. Kiera reflects on how everyone can notice the positives in each other, personally, professionally, etc. — and how this can improve the culture in your practice. Find the full book club rundown here! …

Tiff and Dana focus on the front office — specifically, how offices can make sure they have exactly what they need in place to make everyone happy (patients, team members, doctor(s), etc.). They give tips on fine-tuning insurance, account balances, auditing codes, schedule-building, billing, and more. Episode resources: Reach out to Tiff and Dana: …

Kiera shares two office autopsies, each who considered practice expansion and went about it in different ways. When considering whether to sell to a DSO or move to a bigger building or simply stay where you are, make sure you’re not doing so for the wrong reasons. Kiera explains what the right reasons and wrong reasons would be, and how the two off…

Tiff and Dana are back with more leveling-up tips for your practices! They focus on the billing department, specifically the key ingredient to keep everything moving smoothly: calendars. Setting up a calendar to keep things on track will keep your cadence consistent — a must-do when it comes to staying on top of all that work. Tiff and Dana walk th…

Ryan Isaac is once again on the podcast! In this episode, he and Kiera discuss how impactful burnout can be, what the signs are, and how to overcome it. Also, both the Dental A-Team and Ryan’s Dentist Advisors have summits coming up! Get the details: DAT Virtual Summit — The Prosperous Dentist: Strategies For Wealth and Wellness, Friday, April 26, …

Roadmaps for all the different aspects of businesses are really difficult to create. There’s a lot of room for error along the way. It’d sure be nice to have a ready-made business success cycle, plus the experts to help you over any hurdles that appear. Kiera talks in this episode about Dental A-Team’s Practice Momentum, and how signing up will get…

Did you know: presenting treatment plans is 80% psychology and 20% skill? In this episode, Kiera talks through the Dental A-Team tried and true method of treatment plans, both the psychology and skill aspects. Episode resources: Reach out to Kiera: hello@thedentalateam.com Listen to episode 133, What Drives You: Cost, Longevity, Function, or Cosmet…

Tiff and Dana continue on the leveling up of positions around the practice. In this episode, the focus is on office managers (or business managers or whoever functions as your go-to for team members). The consultants chat about what’s often seen as the more challenging side of this position, aka people-ing (guiding accountability, training, communi…

Kiera walks listeners through system success cycles for leadership and team members in a practice, and what the most critical systems are to have in place for start-up practices. Remember, the most important factor for system implementation is simplicity—Kiera explains how to keep things simple so they stick in team members’ heads. Episode resource…

Welcome to the treatment coordinator realm! Consultants Tiff and Dana closely analyze what a treatment tracker is and how you can use one most effectively for your practice. They touch on: What a tracker can look like (they can be different for each person) How to identify trends through the tracker—and what trends to look for Why establishing the …

In celebration of this podcast turning five years old, Kiera shares five things she wishes she’d known before becoming CEO (or any type of leader). Do your job as a leader Know the vitals of your practice Be a culture master Empower your team Keep your passion alive Thanks to everyone who’s helped make this become one of the top dental podcasts out…

The popular office autopsy is back! In this episode, Kiera talks about a practice that worked with DAT to implement PRF (platelet-rich fibrin) into its toolbox. Not only did the therapy service massively increase this office’s production, but the team stayed consistent and focused for a majority of 2023 to make sure the information and procedure wa…

It’s another book club episode! Kiera reviews Crucial Conversations: Told for Talking When Stakes are High, which gives guidance on how to speak effectively with others — personally, professionally, whatever. She also touches on how to host the ideal book club for your office. Find the full book club rundown here! Episode resources: Reach out to Ki…

AT consultants Tiff and Denae discuss key performance indicators (KPIs). When utilized correctly, KPIs can help you understand if the individual pieces are moving in the right direction for the practice as a whole. They touch on finding the right metrics for positions, examples of what to track, how often to track KPIs, and more. Episode resources:…

Kiera is joined by Bob Burg, co-author of The Go-Giver! In this conversational episode, Kiera and Bob discuss how people can have effective sales conversations with others — even if they don’t feel like a sales-driven person. Bob touches on how The Go-Giver came to be, how to utilize sales with patients, how to really believe in what you’re selling…

Job descriptions are one of the most underutilized tools in dental practices — especially when it comes to additional duties and how those can fit in. DAT consultants Tiff and Dana discuss using job descriptions for more than just onboarding. Episode resources: Reach out to Tiff and Dana: hello@thedentalateam.com Practice Momentum Group Consulting …

The Dental A-Team has heard from a number of offices who waded through a difficult December financially. Kiera gives tangible tips about how to get out in front of everything to make sure 2024’s year-end will go from bad to good. She touches on: Going through your P&L Reaching out to patients regarding end of benefits Planning strategically for tho…

Tiff and Dana talk about how to know if the best personalities are being utilized in the right ways in your practice. Amid growth beyond gateway positions and desperate hiring, it’s important to consider the larger picture when bringing on new (or moving around current) employees. Tiff and Dana discuss building positions around the needs of your pr…

The Dental A-Team is expanding its services! In this episode, Kiera and Tiff share the newest DAT opportunity: Practice Momentum Group Consulting. This opportunity is for those interested in joining a community of fellow dentistry experts to explore the trends, triumphs, and trials in the field — all with consultant experts on hand. Learn more abou…

Kiera is joined by Dr. Kyle Stanley, a dentist working to improve mental health in the industry with his Light Side Academy. They discuss why mental health is so negative in dentistry, warning signs for wellness, how to shift identities for the better, and a ton more. About Dr. Stanley: Dr. Kyle Stanley, named "The Next Generation of Cosmetic Denti…

Why does success feel so unattainable? Because we don’t realize it’s relative. In this episode, Kiera talks about how a rich, successful life can mean something different to everyone, how success has evolving definitions, and gives listeners an exercise. Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Te…

Kiera and Spiffy Tiffy shine a light on listening to understand—as a leader, team member, human being. This is an opportunity to stretch your intuitive muscles and learn how to observe situations for improved understanding of how those in your life function. Episode resources: Reach out to Tiff and Kiera Subscribe to The Dental A-Team podcast Becom…

Tiff and Denae sketch out what it takes to sketch out an organizational chart for your practice. These charts are a tangible outline of how your business operates, and can answer such questions like Who do I report to?, Who do I look to for certain information? and If I need something outside of my department, where do I go? An effective org chart …

Kiera breaks down overhead versus cash flow by walking listeners through an actual overhead calculator piece by piece. She also provides insight on how to reduce your practice’s overhead, pay your doctor(s) 20%-30%, and maintain profitability — all at the same time. Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become…

Tiff and Denae are back with another episode on hiring people the right way. This episode is about the last hurdle: the offer. The two run through the following: How to know if you’re paying the candidate the right amount What to do if that perfect unicorn is asking for way more than you've offered How quickly you should give them PTO When it’s fin…

Kiera is joined by Mike Buckner of Pearl to continue their conversation about artificial intelligence in dentistry in a way that enhances treatment plans, patient care, and overall practice. Together, they discuss: Benefits of a clinician using A.I. Positive effects of A.I. on the patient and case acceptance A.I. as a second opinion to ensure stand…

DAT consultants Tiff and Denae break down the best way to hire new team members. They focus on the right mindset to approach interviews with, questions to ask to help the interviewee open up, prepping for a team interview, and a ton more. Episode resources: Reserve your spot at Master Momentum 2024! Reach out to Tiff and Denae Subscribe to The Dent…

After last year’s popular book club, Kiera’s back with round two. Bookmark the list below and read the books with your team for improved work ethic, culture, teamwork, and more. January: The Go-Giver: A Little Story about a Powerful Business Idea by Bob Burg (Kiera reviews this book in this episode!) February: Crucial Conversations: Tools for Talki…

Dr. Dave Moghadam returns, this time to chat with Tiff! In this episode, Dr. Moghadam reflects on how he’s addressed being overwhelmed as a doctor/practice owner over the past year, including: Learning to delegate Utilizing your team to make the right systems and processes Scheduling meetings and personal time Episode resources: Listen to other epi…

Kiera was recently asked what the most worthwhile investment she made to get where she is now. In this episode, she talks about her answers, as well as what she’s heard from other people. Episode resources: Reserve your spot at Master Momentum 2024! Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the …

Hiring a fantastic team member starts with writing the perfect ad. Tiff and Dana share tips on how to approach writing and distributing ads to hire. They touch on creating job descriptions, including core values, teasing culture style, and more. Episode resources: Reserve your spot at Master Momentum 2024! Reach out to Tiff and Dana Subscribe to Th…

January is a tactical month, and the Dental A-Team is lending a helping hand. On January 26, attend Master Momentum 2024, a free webinar for dentists. Attendees will learn to build a master plan for maximum momentum, set goals, and get your team on board to increase practice profitability. Sign up here to attend the webinar from 8 to 10 a.m. In thi…

Kiera breaks down the difference between these two positions that are game-changing in the best way. She talks about tips to hiring, what to consider for assigning tasks, and more. Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast…

Tiff and Dana discuss practices learning to fine-tune their hiring methods from the get-go. Specifically, hiring team members with your practice’s core values in mind. In this episode, they review the biggest hurdle to get over in creating core values (and using them), and the biggest successes in using core values to hire. Episode resources: Reach…

At the start of a new year, it’s easy to get lost in all the to-do lists. In this episode, Kiera encourages listeners to remember to give themselves grace. When you’re overwhelmed, it’s important to remember to take a breath and consider three approaches: Prioritize one thing Utilize your team effectively Be intentional with your time Kiera breaks …

DAT consultants Tiff and Dana walk listeners through the steps of coming up with the ideal avatar for your next team member. With hiring happening fast right now, it’s important to have a clear plan and expectations in place before you even extend an offer. Tiff and Dana review the following: Consider what gaps exist in the practice Have the job de…

It’s one thing reaching excellence, but sustaining it? In this episode, Kiera talks about steps practices can take to maintain excellence in their dentistry. Know you’re capable Keep things simple Be intentional with your numbers Love what you do Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Plati…